facility was very comfortable and we enjoyed the pool and fitness room

was weak and not ready at 6 am one day fitness center and pool were apparently not open… didn’t matter to

didn't really eat breakfast

the free breakfast was a welcome bonus

facility was very comfortable and we enjoyed the pool and fitness room

was clean, staff was friendly and accommodating, breakfast was amazing, beds were super comfy, quiet and beautiful location

we came for breakfast around 7:00 the dark roast coffee was empty

breakfast offering was very good

asked front desk person, upon arrival if the pool was open

the staff, the pool, the out door patio with grill and fire pit......everything.

breakfast was great as well as location. breakfast area was clean and well stocked

kids acting fools in pool should be night hours for adults only seeing it’s a small pool

complimentary breakfast was excellent compared to most

whisper-quiet ac that worked well, comfortable beds, sparkling clean room, surprisingly good breakfast selections and the cook makes terrific scrambled eggs and bacon

pool was cold but that's a very minor thing

the breakfast and friendly staff.

breakfast end to early

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

very clean, great breakfast, great room

supposed to include breakfast, but because of the holiday it didn't which is fine

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

breakfast but great location

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely recently

breakfast was great and there were many options

the pool was very clean and the signup reservation process was seamless

also, there was a very loud performer in thd bar whose music could be heard inside my room

the hotel bar was not open due to staffing shortages.

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

it's a very clean hotel with a nice gym.

location, fast check in, fast & free wifi, clean pool & dog friendly!!

pool was clean..wished the hot tub had more working jets.

convenient location. good value. master suite was very roomy. quiet.fiyness center a d pool

and we enjoyed the pool before setting off again on our travels thank

like that the pool area was very clean

everything were perfect even the shuttle bus driver

i can t believe,my kids found opened condoms on the window

someone was wandering with kids music on their phone most of the night

priced the 14 floor of our hotel had room service trays all over

the director of food services was extremely helpful when the room service for dinner was severely delayed

the bar and breakfast

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

room service did not answer phone in morning

free shuttle bus to anywhere in the city and free collection from anywhere

was no breakfast available, except for room service with an added fee

breakfast was good, service was exceptional, and the room was very comfy.

check-in very clean, spacious room, comfortable bed good selection at free breakfast buffet, and very walkable

should have kept turkey sausage on the complimentary breakfast, not everyone likes to eat pork

the breakfast ud83dude0b, the friendly staff, and the gym

roomy, cozy, clean, quiet , nice breakfast. liked night light in bathroom.

good location, close to bars

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room loudly

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the floor, should have

found a really good irish bar close by food good

extend breakfast later keep lobby restaurant open later

great breakfast

free breakfast

my father was in auburn medical center and it only took 10 minutes to get to the parking garage

wifi is not working. hotel rooms need cleanness and there is very bad smell everywhere.

the facilities were top- notch, including convenient parking and reliable wi-fi

breakfast was fine, waffles, cereal, juice, coffee

breakfast was great - food good and great selection

very clean room, friendly staff, great breakfast!

free continental breakfast, microwave, fridge and coffee station are convenient

it had a spot to park with a trailer

was construction all around, thus the problem with parking

parking a bit crampped

only one guest laundry in such a large hotel.

location parking availability and laundry

great room service

the pool was a little chilly, but it wasn't a big deal

booked this hotel because it had a bar and restaurant but they weren’t open so i would have stayed somewhere else

pool wasn’t functional

the pool wasn’t in good standings and didn’t look clean enough to swim in.

loved the bisto bar in the lobby and the welcoming staff

pet friendly, complimentary ev charging, good breakfast variety.

easy check in, clean rooms, great breakfast, and a nice pool/gym

complimentary wine is appreciated as are the tempting cookies :) only other comment is that the gym needs another floor mat

it's just a great facility. nice pool area and exercise room

breakfast was great the kids enjoyed it.

didn’t wake up in time for breakfast but i loved the location of the facility it was very easy coming and going very good in

minor detail, but surprised the pool wasn't warmer.

the fitness center could use newer/better equipment including a recumbent bike

very helpful and friendly staff. the size of the room was very big.the breakfast was very good.

the staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked at all times

one of the best breakfasts i’ve ever had at a hotel.

knowledgeable front desk staff about meps. clean and decent breakfast

variety of breakfast food

breakfast was great,beautiful hotel!!!

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

for and was collected by their airport shuttle with friendly driver

breakfast was delicious and exceed our expectations

price could be lower. possibly a larger gym with more equipment.

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied kitchen

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been on the road for few days

excellent service gym was amazing room was spacious

indoor pool a big hit

breakfast is just egg pizza bagel and it’s so dry.

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

children enjoyed the pool and gym

very clean, staff was very friendly, fun game area off lobby, good breakfast options, large rooms

clean friendly staff great breakfast

kids were shivering

they had a great complimentary breakfast that had everything from bagels, to bacon and eggs

breakfast was good and they even had a outdoor grill

the pool is small but my kids enjoy it nonetheless, they were the only one swimming when we were there

indoor pool & gym is awesome

only laundry dryer is not working

location, extremely comfortable and roomy suites and great basic amenities including pool and gym

the pool didn’t look clean as clean as i wish it was but the gym was great

the heated pool was just right for our daughter

of smoke in halfway and parking so far from lobby

view of the parking lot

all fine, no real complaints. bar and dinner was excellent.

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

very nice staff and helped with a early check in. very much appreciated!

enjoyed having a sports bar and grill on site so didn't have to leave hotel for supper

staff was great, courteous and respectful even to my kids

although there is a gym it's a bit tiny. that's the only criticism. otherwise a great stay.

ended up having to pay more for a presidential suite to fit my kids and husband

the pool area was the star of the show

the pool had too much chlorine, and my kids had a reaction from it.

we did use the shuttle that was provided

loud kids running and screaming through the halls

the kids noticed this (and the police presence) and were not impressed

to leave car at hampton inn and take shuttle to airport

shuttle to the airport..

have shuttle services but they don’t say that it’s limited to 430am to 1030pm

employees, including the cleaning staff and the shuttle driver gave warm smiling hellos, a nice welcome feeling

was excellent and the laundry prices and availability exceptional

the breakfast was good but the eggs and sausage we're luke warm.

wonderful breakfast and friendly kitchen staff

the breakfast was excellent the coffee the best

thought there was a shuttle to the airport but was told that they cannot keep cars in the parking lot

if if had another day i would have stayed again just to let the kids swim and play

comfortable bed. great breakfast. order off the regular menu of a good restaurant.

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the fountain's pond)

the room service was supurb

room service is very good and fast

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

it does not even have a small store in the lobby and the gym equipment is

great location. top line registration staff. very good small bar and café.

most of the equipment in the gym is broken and the tv didn't work properly

kids enjoyed the pool

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because the receptionist was the only employee

breakfast was good too

breakfast options

breakfast was great

continental breakfast

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

location, price, breakfast, noise level was low considering,

the breakfast was decent-bagels, fruit, cereal, juice, milk, coffee

price good wifi good breakfast good room good everything good

my husband loved the gym amenities

breakfast was nice

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

good air quality, nice pool and hot tub, excellent, friendly staff, free airport shuttle services

there, nice living area with couch bed and tv, hot tub and pool, nice staff and lobby, great free breakfast

high quality for a budget hotel: safe, clean, bright, well-maintained rooms, quality beds, nice breakfast offerings

nice breakfast choices

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

plastic utensils supplied for the continental breakfast are useless they bend cutting the toaster waffle

the place was clean and well kept. breakfast and gym were wanting but the price was right.

the breakfast area was dirty

rooms were newly remoded. breakfast was ample!

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but no cookware or utensils small tv's, the outlet where the heater was plugged into

clean great breakfast friendly, helpful staff

there was also a full kitchen

no veggies with breakfast..

this is a great location and the amenities were great with free breakfast, pool gym and

spa rooms are perfect for a parents get-a-way from the kids

parking was also a plus

there was no room service for the time we were there due to lack of staff

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

proximity to albany airport, free on demand shuttle, complimentary breakfast.

location, staff, room, cleanliness, gym,

kids running up and down the hallway yelling at 6am

breakfast was awesome

i was too exhausted to take advantage of the amenities like the indoor pool/spa and small fitness area but both looked great

the amenities were beyond what we expected, including a full bar and restaurant

the fitness room was unimpressive

excellent location. delicious dinner from the restaurant. breakfast good also....

i was too exhausted to take advantage of the amenities like the indoor pool/spa and small fitness area but both looked great

she interacted with my kids and just really made it amazing

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside our room on the

friendly, helpful staff. great breakfast. generally quiet.

quiet and clean with a nice pool. reasonably priced.

it smelled like wet gym clothes when we entered in the room and the bathroom still had used wash clothes and towels

close to airport with free shuttle service. clean rooms with complementary breakfast.

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle available to the airport nearby

great service / airport shuttle was super convenient

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk &

the whole parking near restaurant was full local people occupied it

i thought the place was perfect for me. really enjoyed the pool..

difficult to get out of the parking lot onto the road during am traffic.

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

kids enjoyed swimming in the pool and the room was immaculate

breakfast was the great assortment very fresh and clean and neat

kids loved the variety for breakfast, it was easy for them to select something

great pool

pool could have been a little warmer for an indoor pool

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

staff very friendly! breakfast spread was excellent .

front desk was amazing & helpful breakfast and server were amazing server went out of her way to accommodate all very pleasant loved

both breakfast attendants were so warm and friendly

breakfast was enjoyable with a wide variety of options including fresh fruit and yogurt

breakfast was delicious

breakfast was great

totally enjoyed the breakfast bar

the location is great, clean rooms, comfortable bed h great selection at breakfast!

some days we didn't have potatoes for breakfast as the hotel didn't order potatoes in time

breakfast

disappointed their was no swimming pool.

not much for breakfast.

comfy bed, close to casino

however some sites llist it as having a pool and fitness center

no juice at breakfast

loved the pool & gym

the kitchen in room didn’t have any silverware to use

spacious suite, really comfy beds, friendly and attentive staff and lovely pool.

the kitchen was awesome and the fact that it had a bedroom and a living room was super helpful

wish the pool had later hours

it was nice having a bar on the premises

small pool

kids loved pool area

pool is very nice

staff, location, and bar were great

a bogus) resort/facility/parking/wifi fees or surcharges to be found at park manor

i had a problem with the tv and room service came within 10 minutes and solved the problem quickly

only thing that would have made it better was if there was a hot tub in the pool area

we were impressed by the attached bar as well

didn t have time to use them but would have liked to have used the pool and fitness center

very clean and modernized, good bar and restaurant

we were not warned that the gym was closed.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the gym was great and useful

clean, great gym, safe well lit parking lot.

breakfast, bed & staff

the bar manager that night was quite rude to us

dining on site. ev charging

that a breakfast wasn't included, and the cost was very high for us seniors.

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

i enjoyed the breakfast atmosphere, the pool and the friendliness to help my family.

small but very adequate gymn

pool was too cold i don't mine spending the extra money for the hampton because the pool is always

their breakfast was good and offered a variety of options each day including hot food such as pancakes

room and the pool area was clean

clean, front desk was friendly. breakfast was good

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

the pool was amazing. the rooms were nice and clean

the staff were very friendly, nice breakfast and very nice room.

the breakfast was well laid out and was very appetizing

lack of hot breakfast (understandable due to covid]

the breakfast was great and the woman who served the breakfast was absolutely delightful.

the hot tub and the complimentary breakfast

loved the location to the rivers casino, and proctors

i needed an early check in for this stay and they were extremely helpful and willing to assist

the kids loved the pool and basketball court

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

the pool

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

the breakfast was amazing!