ontbijt was ok, ev charging was prima.

lovely place to stay, friendly, quiet, was unexpected as bar open until midnight.

food and drinks at the bar could be maybe a bit cheaper

breakfast & bar food simple but well cooked

wifi was slow

and was impressed with the quality of the food, the choice and the friendly and efficient bar staff and waiters

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

surroundings bar area beautiful for christmas

country location with plenty of parking. staff very friendly.

ambiance, helpful staff good quality meals nice golfcourse nearby singing hills

good location, quiet hotel, easy check in and out, room service good.

there was a lounge area but no coffee or tea available - there was a bar in another room that often had groups of young men in there, which did bot make us feel

we cancelled room service and just slept

room service for some reason took the toilet paper away and didn t replace with new rolls but a

bar prices, well, hotel bar prices are always a bit over the top, i think

on the other end which seemed more difficult than it needed to be and was a bit of a hazard with kids if i’m honest

on the other end which seemed more difficult than it needed to be and was a bit of a hazard with kids if i m honest

i don't like anything. they left me and the two kids outside at 11 pm.

), free secure wifi, staff willing to help

the wifi isn't very good either

early check in and late check out

due to check in at 3pm, as my partner is pregnant they let us have an early check in of 12pm

very basic but the fruit salad was great and the kids loved the pancake stack

the staff were lovely and the bar was perfect for a cocktail at night

and an early check in as the room was ready made getting to the race registration very easy

though you can get this from the bar at a charge) or the tap in the bathroom

actually it was lovely hearing kids laughing and playing and babies chuckling

good breakfast,, good clean air-airconditoned room.

and staff was nice in the sports bar which is adjoined to the hotel

the yea snd coffee and a little more milk sachets left (only 2 were there on arrival - although room service can provide you with (-)restaurant wasn't great, had room service once , service was good , food poor (-) room service food was very very poor i had to complained at one point to reception and had money (+) room service food and drinks efficient and freindly (+)lovely friendly staff, very clean and comfortable good food and excellent room service (+)nice and space full room, room service, (-)front desk and room service- so we ordered kids banana pancakes served with ice cream and chic sauce( we ordered (-)only room service available for meals. this is due to covid-19 restrictions. (+)excellent location. room fabulous. staff friendly and helpful. good room service.

during breakfast in the morning we were seated just opposite the kitchen - the windows and seats all seemed filthy

side of the hotel we stayed on was near the kitchen and the smell of fried food

assume - i didn t investigate

didn t seem as though produced from a professional kitchen

comfortable, beautifully furnished room - with fold-away bunk beds, sleeping up to six; very good bar and restaurant; really friendly and helpful staff

people had complained about bad wifi connection

good location good price free parking

no wifi connection in our room

we love the fact there is free parking and a bus stop on the doorstep.

lovely breakfast and location is right opposite where we are working at preston

the wifi was good and bathroom exceptional with large modern shower and jacuzzi

room, comfortable bed, the bathroom, the wifi, the location and the breakfast was tasty

elevator is sketchy there s no room service there s little to no soundproofing so neighbours slamming their door woke me up

the outdoor spa bath is genius

the decor & the spa bath, the little extras like tea, coffee etc very nice

get early check in came back at 4vroom still not ready came back at 7pm basement room you couldn't

3 elder boys throwing a ball constantly and smashing it against wall, dangerous to swim with kids, staff were not interested to tell them to stop

maybe too many kids in pool

maybe too many kids in pool

the pool and sauna to relax, i didn't have time on the sunday so used the monday, the pool has kids swimming lessons in it and the sauna was taped up out of use, black on tiles around the pool

gym, spa brilliant

cocktails in the bar were lovely and the breakfast was exceptional

bar and cocktails were incredible, the bed was tall and massive, the rooms were beautiful and clean

perfect room service

ants in gym shower

i thought the bar snacks were very expensive

a small gripe but the wifi was very flaky and slow

charged 30 for a kids bed though i thought that was already included in the price

excellent bar and breakfast to second to none

kids in the restaurant, maybe a one off, but not what i was after on anniversary meal, easpecially

late check out

check in process and early check in was helpful after coming off an overnight flight into gatwick

room had twin beds and a sofa bed and this was perfect for me and my kids

t time in 4 years) hoping just a one off or an unfortunate floor to be on for rooms

perfect location, friendly and helpful staff and a nicely cooked hot breakfast,

tokas on reception gave us early check in and upgraded the room aswell

lots of towels and good wifi location is amazing for train station

awesome breakfast and room service

wifi seemed a little slow, suspect it was restricted

also a late check out of 2pm however i only found this out because i asked

not given wifi code on arrival

no room service

will definitely be back to try out spa facilities as no time this visit

upgraded us for free as it was our wedding and gave us an early checkin and late check out

no room service for our entire stay

no control of kids in restaurant

a.little dissapointrd that it was only continental breakfast available

ds had great burgers)

location for me, rooms were well appointed, good wifi, complementary breakfast available at any time to suit, staff really friendly and

parking was an issue when we first got there but the staff seemed well rehearsed in sorting the

wifi was strong enough to work from there

lovely room, good bar and breakfast

staff, comfy bed, decent wifi, free parking, country location so nice surroundings and a big room

wifi was abit of and issue not hotel fault think just the area we where in found wifi slow or low

the choice of wine in the bar was a little limited. prosecco by the bottle was very expensive.