the jacuzzi wasn't very fresh and the pool was cold me

i enjoyed using the gym the had too

genuine pet friendly hotel with no hidden pet fees... free breakfast... free wifi...

in was quick and all information such as wifi, pool hours, breakfast hours was provided

close to knotts berry farm, nice clean location, free parking and free breakfast

room service took to long to arrive

mostly safety issues: scary slippery bottom of tub with only solid side bar but skimpy end of tub handrail

of the most comfortable beds i have slept in at a hotel; you can get a fridge in your room; bar food was great; starbucks on site and another across the road where there are also plenty of

cerritos is clean and nearby shopping center and gym is a plus

room service was nice, large portions on

breakfast they need them make some fresh eggs some bacon or sausage service package stuff sometimes

help you out the vending machine is very good everything's so clean but they can boost up on the breakfast the same stuff every morning just doesn't seem right they need to cook some eggs or cook

staff was friendly and helpful, the room was clean we were happy you had laundry service and a small pool to cool off in

i did laundry twice during our stay, 1-load each time

pool too small

pool and hot tub great

had what we were looking for roomy for extra mattress, fridge, microwave, contential breakfast, pool, and jacuzzi

kids and i enjoyed the pool

breakfast and pool and jacuzzi should have been advertised as closed online before booking

luckily my kids didn't see them earlier as well else they would have played with it or worse could have been

pool area was a little neglected

the laundry facilities were closed due to renovation

experience, clean and friendly employee s, the pool was excellent and free breakfast was awesome

wifi never works! the hotel needs a renovation urgent.

didn’t have the breakfast

i like to sell this i like the comfort everything was nice and clean is this breakfast

free wifi was terrible and didn't work well

the breakfast was fantastic..location was not a problem.

that check me in didn't give me no information the dog's and dont had to call and ask about the wifi and when i got in the room no place in the closet to hang close no hangers and the

slamming doors, kids running up and down hallways at midnight

room service asked us for a specific time to clean the room

very clean, and the breakfast was great options

microwaves, anywhere on the ppty; no seats in the laundry room; pool still closed; soda machine

plus nice breakfast.

check in was good even late at night. very nice staff. was granted a late check out.

room was clean the staff was nice and professional the food was excellent and they also had a gym and swimming

they have a guest laundry room

gym out of order under construction, no more indoor spa, and heated pool was not heated

had taken our kids for spring break vacation and the pool was closed due to renovations

room size for a family with 3 kids.

the breakfast was excellent

e pool, housekeeping) was heard from our room

pool

the rooms are spacious and they offer breakfast

i loved how the pool was right in the center of all the rooms (although we couldn’t get in) it looked refreshing

the room, towels, pool and hot tub. parking.

they have a restaurant, a bar and a starbucks in the lobby

location, free parking, friendly staff, free shuttle to knotts.

it was wonderful coming back and having a hot tub and pool to enjoy after a couple long tourist days

was perfectly hot at the coffee bar downstairs

continental breakfast was well stocked and had a good variety of options which was great for our kids

spa was over crowded with children since pool was freezing

they charged for parking

at first ,i was worried they were not going to have parking space but they did

we also got complimentary cookies and free parking

staff is awesome, bar and restaurant great, pool on roof really nice and fun view

balcony wasn’t really a balcony and the patio area was facing the pool a bit awkward

the nice view of pool. the extra towels. the maintaining of the room each day.

staff is awesome, bar and restaurant great, pool on roof really nice and fun view

when i went to the restaurant there was no service i didn't know to go to the bar or ask the busy reception

only cons being pricey parking, and the gym could be better

location, location, location! pool was nice as well. elevators works well. staff was wonderful!

breakfast via room service was delicious

the spa was open for guests until 11, and amber waves was awesome!

kids loved the pool area as well as gym

more options for breakfast

room and outside the room smells toilet and gate beside pool are always open which unsafe for guess located in ground level especialy my room right infrong

cost-effective and the rooms were clean plus a free breakfast

clean and modern, yummy hot breakfast

the breakfast was above what was expected and a great way to start the day

breakfast ended at 9am and no told me - those jerks

specious rooms love the high ceilings. has a very home feeling. love the breakfast

soap wasn’t getting grease off the dishes the kitchen sink faucet water wasn’t hot enough

the kitchen was stocked with essential cookware and utensils

in a great location with nice facilities, great breakfast, and friendly staff.

staff accommodated my early check in needs effortlessly

pool could be a little cleaner.

the bar in lobby didn t work

of delicious food nearby and stores very clean and no one bothered you kids love pool and starbucks inside

no room service.!

it was a little noisy. i guess the other guests were loud! the wifi was a problem.

liked the fact that there is a swimming pool and a jacuzzi, there are small breakfasts, coffee juice

pool was closed due to covid 19. not inn's fault.

the pool

we think it may have been taken with the laundry

staff rude. no pool or laundry

spa tub

but they have a pool and slippery floors

spa was disgusting ended up cleaning it and not using

wife and i stay in the spa room every weekend and we always enjoy ourselves

didn’t have a jacuzzi and pool was heated it was a little cold but it was a warm day so the pool wasn’t bad but would have

the pool wish it had a spa

the breakfast was amazing

breakfast area kinda small

room and the common areas (including the swimming pool) were exceptionally clean and updated

they have a nice pool and hot tub, and although i called to make sure it would be open during our visit i was

spa tub in the room

pool seats are not well manteined.

no swimming pool or laundry room.

the spa in the room was great!

room service was great

hard to say, but the only thing i didn t really like was the pool area didn t have a jacuzzi and going as a couple

not having room service

room service was below expectation, also only 1 small trash can and pull out bed was overdue to be

room service food was pretty good

clean sheets..nice jacuzzi and pool. lots of places to eat around the hotel.

love the pool i also loved the jaquzzi too

they appear to take inventory of what is happening in every ad far as lights on ,window open, car parking etc

was a female bothering the guests on the parking lot, and knocking some doors

wifi free

free parking is always a plus

cooked fresh that's a plus, staff was very nice held our bags because our room was not ready for early check in, which was just fine

love the breakfast, rooms are clean

think they were missing grape juice a couple of my kids wanted that maybe white grape juice i didn't see any milk or cereal it was during covid-19

this to the front desk and they told us to leave it by our front door although there were kids running around

shuttle van and a large suv were parked in the only area were you could unload luggage in the rain

location, amenities (fire pit, common areas, pool)

breakfast wasn’t included, no transfer from lax, pool was dirty.

i also enjoyed a couple hours by the pool to unwind

the shuttle service was more limited than what double tree hilton offers.

breakfast in restaurant was pricey,actually better value ordering something from room service

free parking was great

only suggestion is that to please make sure there are enough pool towels available

wish the pools were a bit heated for kids.

it was advertised that there was a complimentary shuttle to the lakewood center, when we tried to use it we were told that they don't go there,

hotel is always clean and the breakfast is wonderful

there is a water dispenser in the gym that i used to fill my water bottle i think it could be cleaned out for a fresher taste

a nice place if you are going to be out and about, we went for 2 nights, we got there an hour early and they didn’t charge us for early check in, the gentleman at the front desk was super

bed was really comfortable and breakfast was pretty good

they loved the place and the breakfast plus the pool that we had all for ourselves at one time

kids wanted to go to disney, we went to disney

free shuttles

s been tell tell signs of kids playing around

laundry area only one dryer

ice machne on my floor out-of-order as was the laundry room. no room telephone. no gideon bible.

also sucked the pool was closed

pool was alittle smaller than expected , but didn't get to use it

very simple breakfast but still good for the value payed

breakfast was ok

i didn’t like that says breakfast and no breakfast other that that it was a great stay