kids were not free with breakfast.

laundry broken and a slow elevator.

mini fridge in the room would be nice, better wifi, and my card was charged by the hotel before i arrived, even though booking

liked the convenience of having a shuttle to the parks and how close it was to restaurants and shopping

because of this i ended up driving my own vehicle and paying for parking

friendly staff, good breakfast

very helpful and courteous from front desk to cleaning staff and breakfast area

breakfast was great, room it exceed my experience and expectations

i like how soft the bed was. and i like the complimentary breakfast. i love the bacon.

pool needs to be open. more paid channels like hbo or showtime.

pool closed to early

close to disneyland, clean and comfortable with a pool for the kids.

are only two washers and two dryers and had to wait hours for my laundry to get done

i loved the spa tub in the room very romantic.

the lemon tree, staff were very friendly and acomadating, room was clean and had great atmosphere,pool was great service was

parking lot is way too small and breakfast is only eggs and waffles they should add more to that

take advantage of their delicious free breakfast and the a-way-we go app to get your transportation to disneyland

front desk service & excellent breakfast, go back again.

the breakfast was good, a little variation in the warm foods from day to day - such as bacon or ham

the free breakfast was a plus because it made it easier to get the kids up and ready for disney

i own an ev and selected the hotel for a night on a road trip specifically for the ev chargers on site

kid friendly with gameroom, heated pool, and gym

to the staff to the disney desk to the bar and the beautiful room

loved the location and price along with the arcade and gym features!

was perfect for a cool down after a long day, our kids loved it

, and they kindly allowed us to leave our car in the parking lot so we could go straight to the park

we used the pool and it was great

pool was heated, which suited our kids who insisted on using it despite unseasonably chilly weather

kids running on second floor woke me up

in uber or lyft) or 20-25min walk short drive to shopping and eateries, supermarkets close to gym housekeeping on most days room had microwave and

lack of proper room service, lack of a coffee maker, not enough toilet paper rolls and soap too.

pool was conveniently in front of our room, but we didn't utilize it

my kids were ecstatic about the pool being open even in february

no breakfast available

it didn't have breakfast said it did.

the pool is great for families and there is a guest laundry

clean room, complementary breakfast

very clean, great value for money inc breakfast, and they also allowed early check in

pool was only available until 9

the kids enjoyed the pool and we enjoyed the hot tub

wifi was complicated to connect to - i ended up just using data for my stay

parking came in 2 cars couldn't leave the other car

the property has free breakfast and shuttle to disneyland. the staff was nice and friendly.

wifi included, although it's not secure so i wouldn't check any bank accounts without starting a

i liked that they made mickey waffles for the kids

liked the convenience of having breakfast and a pool included during my stay

promise breakfast but non available laundry not working soda machine empty

continental breakfast didn’t have milk for the cereal, coffee or tea

only complaint is i wish they had a bigger breakfast selection

goofy’s kitchen great for kids or big kids like myself

a guest laundry would have been beneficial

cockroaches in the room and standard of cleaning was low laundry was filthy

laundry was dirty, down a dark corridor and at the time covered by a mattress

location and price and laundry facility

our room was located next to the laundry room which was a little loud.

was very clean and a perfect room for me and my kids very convenient and so close to downtown disney reason why we came to get away and have a

breakfast was popular for kids (waffles, famcy cereals) but the bread products were very tasteless and to me (not from the

we love the pool area. the rooms are wonderful and the layout to eat breakfast is so nice!

the gym was closed ud83dude1e

we stayed on the third floor overlooking the pool

property was clean and very well presented 24hr pool and hot tub is amazing

the location was great for our trip . loved the water park part for little kids

clean and welcoming and nice pool area

bus ride into disney and pool.spa gym are open 24 hours

15 min walk to disney. staff were very friendly. pool was nice. seemed clean. free wifi.

no swimming pool or laundry room.

cold pool, was told they had a hot tub

no swimming pool or laundry room.

the staff was also accommodating when i asked for early check in

that the hot tub and pool were closed

i did not like is how the young lady at the front didn t make it a priority to accommodate our early check in

wish they had room service.

the wifi could ve been a little better if i had to nit pick

the water park area was cool

all staff was friendly and polite and we were able to get an early check in

perfect breakfast

wifi was fully operational

kitchen staff was on it we really enjoyed their breakfast and yummy coffee

we liked the pool area too

there was a water fountain in the gym where you could fill up your water bottle easily

also, the wifi was very shotty so i couldn t download things on my phone or my laptop that i needed to

gym would have been nice, good equipment

i loved the bar we were celebrating a birthday and it was a fun spot before we left

equipment was old and not in good shape, there was wifi but it was not secured

small gym

pool hours and the parking fee

the pool towels were like old gym towels! smaller then a bath towel, thin and rough!

to disneyland front desk staff helpful and parking attendants were very polite and helpful laundry facilities on our floor convenience

the gym, games room and outdoor pool were an added bonus

kids played in hotel arcade room and my 11 year old granddaughter won a $50

understaffed bar service

clean and comfortable decent pool and bar areas

liked the size and layout of the room, the size of the spa in the room, but i wish that the spa had some jets that actually shot outward rather than just

loved that there is a restaurant and bar in the premises

no bar of soap for bathroom sink.?

don t recommend this hotel because of bad customer service and room service they offering valet parking only but they park your car under the sun when i got my

the surface of the pool deck was a little dingey, but the pool and hottub were both nice enough and in a great spot

late check out no problem

the setting is very much that of a motel, and the pool is small but still serves its purpose

would ve been nice to have a heated pool because it was very cold

mostly quiet besides one day that some kids were having some fun upstairs

asked for a bit later checkout , they said no even though room service doesn't make it to the room till almost 2

mostly quiet besides one day that some kids were having some fun upstairs

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and construction on other buildings with working cranes

the heated pool and slides were fantastic

pool was good too

loved the laundry facilities- but, bring your own

pool

the staff is amazing and the pool very nice

laundry room closes by 8:00pm - no use for it

card door locks didn't seem to work on the gym door one day and never did on one of the pool gates

kids upstairs, but as i have some of my own so it comes with the package

great location and good breakfast!

excellent location and breakfast. laundry room was a bonus!

now we are a younger couple no kids

the pool was great and my 2 year old son loved the beach entry, large area at 1 and 1/2 feet and all of

to park left balloons and a gift bag with toys for my son water & popcorn in lobby early check

showers, toilet/shower separate from the vanity/sinks, fridge and microwave in room, spacious, laundry facilities available (until 10 pm), has pool (didn't use though), has ice machines (but not

location, pool area

•in laundry place, there is no exchange machine for quarters

we loved the pools, the closeness to the park (our room over looked it (*)accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

also loved the bunk beds for kids

the rooftop bar was a great experience as well

it, super clean, beautiful place, great place to take kids, super loved it

it, super clean, beautiful place, great place to take kids, super loved it

they upgraded us to a bunk bed room and our kids just went crazy for it

bar staff member was rude and did not ask if i wanted to be served

didn't work on the tv and the staff couldn't help, low water pressure in shower, & bar closed too early

happy at the same time, lots of fun for all ages, across the road from disneyland, and a great laundry

the bar and pizza place on property were the best

the bar & pizza restaurant were enjoyable & affordable

the hotel has many amenities including a gym, pool, and an on-site restaurant

absolutely loved the gym

loved the pool, breakfast

the atmosphere throughout the property was relaxing, and the amenities, including the rooftop bar and fitness center, added to the overall experience

the room service was the best

roof top bar closes before the bar in the lobby

it was nice that they have laundry facilities,& right next to the

the pool could be better

it was nice that they have laundry facilities,& right next to the pool

convenient location, onsite gift shop and heated pool

the laundry room was clean and well maintained

we also really appreciated the pool

we went back after a few hours and saw she was the one taking out laundry and trash for the rooms

did'nt have time to use the pool

small self serve laundry a plus

i liked being close to disneyland and the laundry was good. clean room.

which was perfect after driving 6 hours with 3 kids

room was great for me, my 3 kids and my parents

walking distance to disneyland and laundry facilities were available

the pool was clean as well as the hotel property

super super clean. heated pool. within walking distance to disneyland.

room service was amazing my daughter loved how she would find her stuffed animals nice placed on

was a good size room, clean, free parking, laundry facilities and most importantly an easy walk to disneyland

the wifi wasn't great, but didn't need it for business.

wifi was very spotty if it worked at all.

washer and dryer near the pool was nice

if you have babies that need nap ud83dude34 time clean and that's a blast good value nice breakfast that you can have next to the pool in a very pleasant garden friendly staff very

breakfast had a good selection of pastries and offered hot foods

staff, refreshing pool and spa, outdoor music, delicious breakfast choices and location, walking distance to downtown

place to stay with kids

ud83dude34 time clean and that's a blast good value nice breakfast that you can have next to the pool in a very pleasant garden friendly staff very welcoming and helpful

friendly staff, clean room, good lighting, easy walk with kids to denny’s & marri’s pizza, good pool

water temperature was difficult to manage, would not want kids to get scalded showering as tub was not in any shape for baths

if you have kids especially little kids who are active

friendly staff, clean room, good lighting, easy walk with kids to denny s & marri s pizza, good pool

parking is limited so definitely got to be there early and get a parking spot

smelly carpets and outdated gym

spa hours also a bonus

location, great breakfast, being able to do your laundry was a huge help and good staff makes it easier when travelling with kids

amenities like free breakfast, pool, and hot tub

i wish the gym had a set of various size weights.

we were close to laundry room,

kids enjoyed pool and hot tub

pool heater wasn't turned on so pool was unusable

cons included very noisy neighbors above us (and expect the sounds of doors latching and excited kids early a

room with a large bathroom, super comfortable beds and pillows; they don t charge extra for parking and you can do it yourself

the pool was a small lap pool

having a kitchen area to cook our own meals and a full fridge

enjoyed the gym

the free laundry was great,

i enjoyed having the kitchen which had everything i needed (tool-wise) to prepare food to bring to the parks

the leaking tub faucet. the wifi was not working well.

the beds were to soft and lots of noise from gym.

gym was a little bit of a let down

the gym was very small and didn't have many machines

there were no towels in the room, and the wifi wasn't working.

the bar close to early

rolling bar height chairs in family hotel. lose the wheels please.

they helped arrange an early check in for us as my son was suffering from airsickness

walk back and forth and the kitchen floors we dirty and still had food under them it’s far away from disneyland when you are

breakfast was excellent and my husband and i enjoyed a couple of drinks from the bar while playing pool table i

allowed us late check out at 1pm to ease our transfer to lax

the breakfast was very good. the pools and spa area very nice and the service was excellent.

free breakfast, clean rooms, close to disneyland

the breakfast a little something for everyone

we could watch disney's fireworks from the pool in the evening

they also gave us a complimentary late check out which made our day much easier

room service food was not that good but i was a little under the weather so could have also been

restaurants and room service also very good

it smelled great, beautiful gym, and the location was great

the gym and mexican restaurant

breakfast was excellent, location close to disneyland main entrance (10 min walk), our kids enjoyed the rooftop pool and sitting area to watch the fireworks

the hotel was very comfortable, and had an outstanding breakfast

pool is much smaller than we expected

nice place..i loved that the pool was upstairs next to our room on the fifth floor!

breakfast wasn’t super great: the eggs were very rubbery/fake, but otherwise this was amazing.

sadly didn't have time to try the pool

was mandatory valet which was not convenient since we were traveling with small kids and had lots of luggage

we had room for the parents and the kids to have separate spaces

room layout, kitchen dining table/chairs, game room, covered swimming pool, guest services

you have a bedroom with a tv and a sitting area, kitchenette, and table with another tv

family with 20+ year old kids

the staff are friendly and so helpful with any questions we had the pool area and grounds were kept very clean as was our room they changed the garbage cans every day

room size for 4 people was perfect and the bed were comfy and the tv was good too traveling with kids it was

as a family we really enjoyed using the pool on a daily basis, as a rest break from disney

went for one night with our two kids and the rooms were very clean and well kept, the staff was nice and it was walking distance to

wonderful hotel for our family of 4 with 2 kids

early check in for a fee

motel offer adjoining rooms which is great for families and the kids loved the heated pool

was great only suggestion i have is to offer more tv channels as kids at night want to watch some cartoons and we only saw 2 kids channels, also while complimentary

though no kettle) which we put to

small pool we were expecting a bigger pool that we saw on the pictures.

the microwave was in the laundry room along with the ice maker

cleaned each day, staff was friendly and helpful, kids enjoyed their junior sweet with bunk beds and gave us new shampoos conditioner and lorion each

i also like that the family suite offers an area for the kids (bunk beds and a pull out couch) with shooting doors and a room for the parents

didn t get room service one day.

it had great facilities, pool, gym and breakfast included

they also have mini golf , heated pool, gym and basketball court, the kids loved it

super clean and nice breakfast

bar ladies weren’t so nice

i like that it had laundry and and the swimming pool

clean, right next to disney. pool bar makes the best palomas

clean, right next to disney. pool bar makes the best palomas

sheets had some stains, i’m guessing they couldn’t come off during laundry

we loved the ice machine on our floor and the communal laundry on the base level

no windows to open and laundry should have a coin option

the on-site the laundry service was good, but machines were not working

room service was great and an overall great experience

sheraton is a beautiful property with a lush/garden pool/spa area, large lobby (very clean & beautifully decorated), large rooms with a view of disney (+) pool was great (+)location, food and the pool (+), and pool open until 10:00pm (+)- location is very close to the parks, restaurants and stores - close to outlet malls - heated pool and spa - marketplace - on site bar - on site (+) the pool was perfect (+)i loved the pool area and it was decorated nicely. the photos of disneyland was a nice touch. (+)location staff and bed , pool everything (+)beautiful grounds and pool area! newly renovated rooms are comfortable and well appointed. (+)price location pool staff

restaurants and stores - close to outlet malls - heated pool and spa - marketplace - on site bar - on site

there is no shuttle service provided by the hotel which is not very convenient for a family with kids, very small bathrooms

breakfast selection could be better

we had early check in so we could drop off our items before heading to the park

more healthy food choices, more gym options. firmer bed pillows. more recycling options.

the hotel doesn't have laundry there is a laundromat next door

gym and pool were close even though it was advertise to be open

was very far away from front, with two small kids it was hard to walk so far for so many days

laundry when travel from hawaii with kids laundry is real important

the gym was like going working out at a commercial gym!

the pool area was dated, but functional.

we appreciated the amenities of the hotel having a food court, a nice restaurant and a bar area

the unencrypted wifi made me use a 3rd party vpn. breakfast not included and quite expensive.

breakfast is $17+, kids eat free with adult

the pool/hot tub was open till 11pm

2015)

breakfast is $17+, kids eat free with adult

dance kids

the bar area seemed so fun

overall renovation and that they had a starbucks, pizza place, market, restaurant and bar which was so convenient if you wanted to stay at the hotel and enjoy their

the kids said they didn’t like the pool being shallow all over

room service excellent