love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

the breakfast was good . the location was good close to shopping , food and fueling .

bed was ok; pillows great; staff personable; breakfast plentiful.

bed was comfortable, decent breakfast.

excellent room service

the gym was lacking!

kids unattended at breakfast making an absolute mess

the heat worked fine, they allowed late check out without being pushy

ants all over the gym and in our room

asked for a late check out, but had 2 different staff ask when we would b we out.

breakfasts options were very limited

breakfast was exceedingly limited

was kind of disappointing when you book a room expecting to get like a continental breakfast and they don't put nothing out outside of this everything was

the hotel was clean and they were able to accommodate me an early check in.

breakfast was non existant

location and good breakfast

nice king bed and used the gym area

liked they were able to change us to a better room and we didn’t know it was free breakfast so that was

also breakfast should have some cook proteins examples steam eggs, turkey or pork beacons and corn beef

the gym and king bed was very good

the morning breakfast and on-site gym.

but the shower by the pool area with hot water made up for that

very convenient to shops and the live casino which we enjoyed as well, and the pool

did miss bacon or sausage the beds and pillows we’re very comfortable liked the gym ,good size even a peloton bike

both the breakfast manager and the front desk manager were extremely kind and helpful and the entire crew

good facilities, clean. fitness room with treadmill. small swimming pool.

the breakfast could have been better

staff was super nice, everything was clean and the breakfast was great and didn't run out!

the free breakfast is great for the kids

rented an electric car and they have ev chargers on-site! a huge plus.

the ac was falling apart, and the wifi was kinda bad.

the internet did not work the entire time,despite several attempts to get the wifi working it did not

leaving. guest we load no wifi load music

in the parking

the wifi is slow in the pm hours and there are not many channels in there tv.

all staff great but they rush me at breakfast because they closed at 9.30

pool was closed, the gym had equipment that didn’t work, the rooms were rusty, dirty and stained on the walls, the

clerk was very friendly, the breakfast was very delicious and my room was excellent

no hot breakfast served, cable service, tv screen not clear.

thank you for everything. the pool was fun and my two kids had a lot of fun.

ice machine and laundry was working as designed

the bathroom was gross and taking a shower especially for kids was very difficult cause the water changed temperature i swear anytime anyone else in the

no pool indoor

pool was clean

breakfast nice location good value foe money you can add 1 more laundry

room was clean, there were enough tv channels, also for kids, bathroom clean with enough towels…had all the amenities we needed and some

nice front desk service, room was comfortable and clean, and breakfast was amazing

and what's with the $20 breakfast

staff in the breakfast area were extremely friendly and accommodating

the fitness area is better than most and why i stay there

there’s a bar in the lobby as well as adult beverages for purchase at the front desk

com but will write again: bartender was great, very friendly, but we ordered drinks at 9:45 since bar was closing at 10, but

bar and restaurant hours were terrible

the bar tender was very customer oriented

bar had one lady running it and cooking the bar food, and on a saturday night

the location, the room was clean and the kitchen was nice

employees were great , the maid service ,very good & the hotel was clean & breakfast was good

the place is pretty clean, it has a small kitchen, if you like to cook

the hotel was extremely clean, staff was friendly breakfast was pretty good.

very clean nice breakfast full kitchen

liked the pool

the gym

hotel was the only one in the area with a up and running indoor pool and my children loved

pool wasn’t that clean everything else excellent

i loved it clean comfortable great location awesome breakfast

no iron, and no breakfast options with the rooms.

no breakfast

no breakfast.

we didnt have breakfast.

the bed was super cozy. and overall conveniently placed for breakfast the next morning.

exercise gym

my kids enjoyed themselves in the pool

no laundry at the time . . breakfast . not complimentary. ??

exorbitant pet fee $75/each pet

the heated pool

really liked the kitchen met our need s for thanksgiving

may i suggest putting a corkscrew in the kitchenettte?

could not find any salt or pepper in the kitchen area or at the tables

staff, manager, cleanness, stay and breakfast.

room was a great size with a kitchenette and walk in shower

pool was a little green

enjoyed the pool, breakfast included and convenient location

was pleasant and clean, and the shower and breakfast were great

very courteous front desk staff and breakfast helper

the breakfast

the tv was connected to wifi so it kept pausing

the shuttle drivers are very friendly, punctual, and professional

the beds were super comfy! rooms were beautiful and the 7th floor amenities worked with kids.

the indoor pool could've been heated.

wifi poor service, line considered not secure enough by various sites

breakfast was decent

i loved how clean the room was and the hotel, breakfast was good and the pool was great!

the shuttle service to the airport and later the pick up at the airport was a great service

i liked the free breakfast

staff was friendly, breakfast was great, and the pool/sauna/gym were a great trio to have while on the road

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast then

due to covid-19, there was no breakfast and use of the pool was by appointment

pool not open

pool

room was very clean and my kids really enjoyed the pool area

the breakfast was excellent

breakfast & professional staff

beautiful facility. great staff. loved the pool.

chose because dog friendly and clean, good breakfast

nice pool and good breakfast

was only one bar of soap in the room when we arrived

of property location of room-it's like a motel, rooms right in parking lot

smelled very strongly of cigarettes room service was not available when i wanted it

easy access and good parking.

had to pay for wifi and breakfast.

the gym.

clean pool, good breakfast

staff was professional and pleasant, nice breakfast, nice pool, clean room.

cleanliness and free breakfast

a manager there who keep harassing my kids because they smoke outside and they where coming in smelling like weed and smoke

the pool is nice to have and the gym

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

very clean, quiet, nice area. great breakfast and clean pool.

main thing we wanted was a spacious room and a pool

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

i got to my room with my kids open the door and it smelled so bad like cigarettes

with old stained sheets etc'deambulats on the door at all times wont recommend to nobody with kids

booked a room for me and my two kids days before my arrival and i called to confirm with my confirmation number and they said they

that i couldn’t stand, as i told my kids to grab their bags i also noticed garbage from the people before us still on the nightstand,

chase at the front desk has been very professional with accommodating al my needs everything early check in to all of my 100 questions customer service is everything to me came here after

i was glad to order room service

location!! walk to anything. parking lot and garage. pet friendly

clean, modern amenities, good bar and restaurant. comfortable bed

community space within hotel. dining. parking

clean, comfy and quiet. bar is nice. restaurant not yet open but looking forward to it.

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

the shower was excellent. the restaurant and bar were also excellent.

bobby's burger bar has serious issues

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

walking into the hotel room with a light on, very clean, view from the hotel window, and ample parking around from the main door

no room service for the hotel restaurant.

some areas of the parking lot were not cleared of snow and ice.

purchased the wifi for extra fee because the free wifi didn't work well

gym is lacking behind w

roaches, traffic noise, $25 early check in fee

the early check in of 1pm

pricing is straightforward, no pet fee for a single small dog, very clean rooms.

early check in time as early as 7am and cleanses . price also affordable

i did like the early check in.

that we only stayed 1 night. and it wasn't warm enough to go get in the pool, lol

used gym for my usual

the breakfast buffet is back. guess laundry room.

pool and fitness areas are great as well

breakfast i paid for

off main area of casino but great place with nice rooms

kitchenette had dishes i could get more appliances if needed

loved the layout of the king bed suite - separate living room area, kitchenette, bathroom, table to eat on, and the room was lovely with a desk for me to setup my

staff, room, comfort and free laundry and gym equipment

was very close to the mall, restaurants and casino i enjoyed my stay and the bed was comfortable the room was clean and i liked the full size

a little loud with all of the kids that checked in, but overall a pleasant stay.

the best part about our stay was the pool and hot tub. we enjoyed it.

the chlorine was a bit much in the pool area but other then that there is nothing i did not

was convenient, staff was friendly, they served breakfast free with your stay, they had a gym and pool indoors

indoor pool was an added bonus as well as the gym

i like everything about the hotel but the pool are. the room and staff was nice.

gym equipment

prices in snack bar where really high.

liked the kitchen in the room and the daily breakfast. near casino.

was nice having a kitchenette but there were no utensils, plates, cups (except 2 coffee cups)

booked for 5 days. 2 days -no room service, no cleaning or removing waste

bar inside the hotel as well as a pool, gym, and pool table

convenient to where to everything including the casino

is great, it s less than 5min from the mall and grocery stores as well as liquor store and casino

loved the shower and the bed was comfortable and the shuttle service and the lady manager was awesome thank you for making our anniversary trip

better breakfast options

came to enjoy the casino which was only a few minutes away

the kitchen and the shower

we enjoyed the pool and free shuttle service as well

there was a gym, laundry room and pool on site

the hotel's meals are healthy, breakfast is rich

location was convenient (arundel mills down the street), & has a indoor pool

the free continental breakfast was also more than expected with choices for everyone

was a great location, well stocked variety of breakfast items, shuttle, very clean and comfortable

desk staff and shuttle service was fantastic!!

it was more then what we expected kitchen, refrigerator with a breakfast nook was a plus

pet fee for one night

i loved the bed the mini kitchen the bathroom everything was over the top

i enjoyed breakfast also and the decor

only thing was there was no breakfast or pool due to covid but of course that's not the hotels

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

loved that the property had a indoor pool gives the kids something to do staff was super nice and very helpful breakfast was great

very clean, the indoor pool, great breakfast

was pretty good, nice pool area

price, shuttle

breakfast,best of best ,most of orther hotels now day don't have a full breakfast like this anymore

clean, safe, location to airport, great staff, parking. close to dinning.

the spa tub

good breakfast, nice staff , free shuttle to casino, mall and airport

i loved the fitness center as well as having access to the indoor pool

many amenities available, ie: indoor pool, fitness center, breakfast and business work area

staff was friendly, helpful. breakfast and all day coffee was wonderful.

a bit old, gym is very limited

the breakfast was delicious and our room was clean and comfortable.

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

i think they use their parking lot as a car drop off to shuttle to airport

the toilet ran all night. pool closed one morning. heater in the room didn't work correctly.

the restaurant was delightful and the pool was wonderful

pool was too cold.

it s location and they have shuttle service

the gym was clean and cold during the hot temperature.

great in-house bar and swimming pool

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

great in-house bar and swimming pool

convenient shuttle to airport, free early check in

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the breakfast had a both hot and cold options which was very nice

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

free hot breakfast

location was good. we enjoyed breakfast. staff tried to help.

there were not enough towels and rags, and the dryer didn t work in the laundry room.

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

of cleanliness in the bathroom next to the gym, lack of towels for use in the gym, stains on the carpet

perfect transfer good breakfast great location

nice breakfast

i was offered a late check out during my check in

amenities- huge and spacious gym, indoor pool and hot tub, great places throughout for selfies

birthday, we are african americans, a calcasian man wanted us out the pool area stated the kids were to

not the normal hotel gym with one piece treadmill, elliptical and bike the westin offer multiple of each and also had

the bar /pool is open

room was very clean, and the breakfast in the restaurant was very good

helpful check-in staff, very efficient processes both for checking in and arranging extended parking, bright and inviting lobby

- 24 hour free shuttle to airport

i)

close to the airport with a shuttle that starts running at 2 am. free parking

seems like the lobby and rooms and the gym need a bit of a refresh

wonderful place to stay, great location, shuttle to the airport is very important and back again

toilets are for little kids, extremely low

no pool for the kids

was great and very accommodating for our deliveries and a late check out when our flights were pushed out

friendly staff, the bar and restaurant were great, room was nice.

airport shuttle was very convenient

the shuttle

good shuttle service

pool was open a gym

in addition, the shuttle for the airport left at 4am, which was exactly what we needed

loved everything- the pool, the room, and the staff

tub needs to be re-grout , not enough towels and wash rags fir two people , room service took my order and never put the order in

airport shuttle runs 24 hrs, no reservation needed

they were wonderful and the restaurant and bar were open early to late at night

they were very accommodating to our late check out because our flight was delayed and they held our bags and we were still able to take

no tv wifi or hot water

didn't have time enough time to visit - i talked with the manager and she allowed me to use the breakfast area in the hotel on sunday afternoon and i got to see just about

there were kids running the halls but thats not your fault

d older woman in wheelchair) waiting in the

the basic gym was also a plus and was clean

clean, well laid out, comfortable. nice gym, nice laundry and snack bar.

also people were using the gym playing very loud music

everything free laundry gym clean etc

place to accommodate a small family love that they have a kitchenette and things on hand very clean would come back

the staff were friendly, polite and helpful. there was a laundry

the workout room (gym) had good cardio equipment and good free weights (dumb bells) but the more machine with cables

i did my laundry and had some breakfast before relaxing after work

shuttle drive was awesome

laundry and shuttle available. breakfast option was relatively good

the gym is

the hotel was one of few who gave access to the pool, which was good even though it was mostly crowded with what seemed like 30 kids so i caught an

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the room to direct you to the pool etc the bed was

pretty place good food gym pool ride back and forth to the airport nice staff all the way for 5 days of your stay

i was especially appreciative of the shuttle service

my kids loved the pool and it is heated so it felt like you were dipping into a huge bathtub

the bar was cool

didnt have a great check out experience the clerk wasnt present the shuttle guy didnt come check the lobby for people that may have been waiting inside he picked up

was mold and some kind of warm i have picture of it i don’t know how my kids health condition they are two and four years

facility mostly quiet, guest laundry much appreciated

it is close to the airport for easy traveling and they offer a complementary shuttle to and from the airport

close to airport and hotel shuttle

location to the airport with free shuttle

dated, toilet to low, and looks like a toilet for kids

in hold for 20 minutes to get a return shuttle and still didn’t get to speak to a front desk

the hot breakfast had a nice variety and was very tasty both days and we were able to linger a little past

the pool is very small but that is the only item i can mention that is not up to my standards.

the breakfast was great! the shuttle bus was the best!

the pool was clean and relaxing

they offer a shuttle to local restaurants and will come back for you later, that was a great feature since we

the room was clean and comfortable. the breakfast was great

such as the breakfast is very helpful, that i didn't have to go out

breakfast was amazing factor to my stay the understanding and flexibility with the staff is also a

the breakfast in the morning was pretty good too

the location & breakfast is great!

price, shuttle to airport.

good breakfast choice. good to have a gym. room pretty quiet. shuttle great.

we asked for extra towels and wash clothes and no one brought them and i had to go to the laundry and wait for her to give me one bath when there was some folded behind her

guest laundry facilities are bad

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

shuttle to airport. kitchen facilities, clean, cool closet

access to pool, fitness room and laundry

pool, breakfast

it was very clean, great breakfast

location was perfect. breakfast was great.

great rooms. best cheesecake in the bar area ever.

the breakfast needs more varieties

breakfast was good, nice little gym

no laundry and no microwave

chose this hotel because of location, it has an indoor pool fitness center and breakfast was included in the reasonable room rate

the hotel shuttle ran included dinner locations and transportation hubs

the staffs were very nice and helpful. the shuttle from and to the airport is a plus.

the view from the room was of a roof nearby. the wifi was very slow

the fitness center was well equipped

there also was a work out room & a indoor swimming pool

no free breakfast only one bar of soap towel look old

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent or dryer sheets

have a small snack bar style bistro where you can buy food

clean nice gym

courtyard--clean hotel, well-trained staff; restaurant/ bar in lobby area; business lounge with pcs and printers, gym, etc

large indoor pool that my son loved

fact that the gym and pool was closed should be on the website and not told upon my arrival

gym was small but clean and had filtered water

proximity to airport, and shuttle service.

the breakfast can be better sometimes.

liked the free parking along with the free water/combo drink offered in the lobby

no wifi for guest who are not rewards members

also the carpet was super dusty my kids start sneezing a soon as you walk in

very clean. restaurant and bar right on site.

parking spaces were plentiful, but kinda tight.

no free breakfast. no really, it's perfect.

well equipped with bar and food and some things to take to room

clean, big with great facilities! pool and gym. breakfast was wonderful!

the pool wasn't opened yet, but since the covid mandates were just lifted, it's understandable

no free breakfast, bar closes early, live entertainment only on fridays

or 6am kids playing in the hallway throwing a ball against the walls

the staff was very nice and they wore mask! very nice gym! good location. great cable tv.

that i had to pay for breakfast. lol

closed on monday and tuesday, no room service

school kids were too loud everywhere

the staff the convience of everything and the kids like the indoor pool

the breakfast at the hotel was very good my family enjoyed it

my kids and i were disappointed we couldn’t have fun in the

pool was closed my entire stay

paid for a room with spa tub and after being charged the full amount of the stay i was informed there was no spa tubs at

pool, fitness room and laundry great

amenities in bathroom were meager: one bar of soap and no shower cap

staff and discretion with late check out

we would have liked to try the indoor pool, but its hours of operation didn't allowed that.

beautiful property. very clean. nice pool.

the bar was closed

the only thing like-able was that they have a 24 hour gym

some things like the tvs and the equipment in the gym are outdated.

the pool water was very murky. you couldn't see into it or through it.

though the bar was closed and the pool, there are locations nearby to grab bites and drinks

breakfast over before 1100 - announced time

breakfast wasn’t great

the breakfast was great

i didn’t eat breakfast

offer of breakfast is nice but the selection was limited and often sparse or no availability of certain