clean pool more

early check in, very clean, free shuttle to airport and surrounding restaurants

flight and transit, all to be dropped off at the wrong accommodation

the fitness center was well equipped

the hotel shuttle ran included dinner locations and transportation hubs

love the bed and pool

everything. especially breakfast. staff and shuttle were awesome!

breakfast was great & pool was great

i liked the breakfast. the pool was really nice. the room was clean. the elevator was quick.

the pool was nice for our special needs son. the reason we booked the hotel.

breakfast and the room attendant's and the lady at the bar and the guy who check me in made me feel a lot better he was very kind that's the o,let i

location, breakfast, cleanliness, were wonderful

chose this hotel because of location, it has an indoor pool fitness center and breakfast was included in the reasonable room rate

airport shuttle took a while to arrive, and the spot to wait for the shuttle was not clearly marked

the pool felt great. it was nice to have full mirrors and free weights in the gym.

the kitchen was appropriately stocked

it was very clean, great breakfast

location was perfect. breakfast was great.

access to pool, fitness room and laundry

great location, recently renovated, excellent breakfast. super staff.

breakfast was brown bag lunches

the hotel is extremely close to the airport and they offer 24 hours shuttle service

lastly, the gym equipment are in poor conditions

awesome location close to the airport. the shuttle was quick and the room was nice!

price, shuttle to airport.

the bed was so comfortable, the bathroom was clean and big, the gym had lots of equipment, and the pool looked awesome (i didn'

breakfast could have been better. this pandemic has ruined everything.

pool was very small but served the purpose

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

rooms were excellent, beds comfortable, breakfast good.

overall staff courtesy and the shuttle drivers.

shuttle service to airport

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

the hotel was great my kids loved the pool and the service was nice

they do have a shuttle driver to pick you up from the airport and drop you back off on your check out date

loved the modern decor, cleanliness, and access to the bar and pool table

the bar closed early

for maintenance because that was one of the reasons we chose this hotel for something for the kids to do

no late check out

pool, gym, patio & bar are all wonderful gathering/ relaxation

the pool was also very clean

the bar staff was friendly

location and shuttle service.

we had a great room! the staff was friendly. the 24 hour airport shuttle was perfect!

was no breakfast offered, the laundry machines were pay as you go and they didn’t all work

exercise room and decent laundry facility

there wasn't any swimming pool

laundry and shuttle available. breakfast option was relatively good

free breakfast and free parking. clean room. gym had good amount of exercise equipment.

room was available, clean and comfortable. shuttle available to the airport.

cold pool

room service breakfast was blah

the food was amazing and the bar . great staff

liked the shuttle to the airport, friendly staff at bar and restaurants

great location, shuttle to airport and $5 parking! what's not to like?

no tv wifi or hot water

did not find out about getting a take away breakfast until after i got into the airport shuttle

to many kids at the pool with no parents nothing was was being done about it

i'd book again without the kids just to sleep all weekend

the room was nice, the pool area was good and the breakfast was very nice

seems like the lobby and rooms and the gym need a bit of a refresh

24/7 gym, airport transfer, nice workers, free breakfast

the breakfast was really nice

it had a gym

all the people, especially denise at the front desk, were great. shuttle drivers were excellent.

gym was a little too small and had a overabused (impossible to run on) treadmill.

free coin laundry.

had dog waste by the gym.

the suites are so spacious and i love the full kitchen !

no gym no pool no breakfast

a cute hotel with great restaurant and bar service

shuttle from airport excellent

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting or

helpful check-in staff, very efficient processes both for checking in and arranging extended parking, bright and inviting lobby

they had free breakfast for kids

nice breakfast

its proximity to the airport, combined with the complimentary shuttle service, made our early morning flight a breeze

great shuttle service to and from the airport. reasonable rate for extended stay parking.

the weird shuttle driver.

the only option was room service which of course is very expensive and obviously not on site either so very slow

warm chocolate chip cookies given at check in the out door pool (towels also provided) the layout of the outdoor

the outdoor pool

convenient shuttle to airport, free early check in

clean and near casino

i wish it had a indoor pool.

the cleanliness, courteous staff and the local shuttle.

no room service

good shuttle service

room service was everything i hope for breakfast was love on a plate

it was very clean and quiet. the breakfast was a a plus. something for everyone.

the breakfast was decent, and the shuttle drivers were very accommodating

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

free airport shuttle

upgraded decor was great - clean, bright - cleaning, maintenance staff and shuttle driver were very friendly & helpful

the location was really close to shopping. and the temperature of the pool was amazing

pool was empty

in the pool other than that that's it but the pool was closed for the week that we were there so that was

the pool closes early and opens late the room had roaches and was not very clean

pool

the breakfast had a both hot and cold options which was very nice

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was delicious

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

room size and breakfast.

i had a great workout at the gym and had no issues with the staff

airport shuttles don't leave on time generally so you must allow a bit of extra time for the short trip to

restaurant and bar was delicious and fun

i was offered a late check out during my check in

staff comfortable bed great breakfast and a shuttle that picked me up at airport after midnight

bar is over priced

had dinner at the bar and watched the patriots game there

the pool and hot tub where very relaxing

nice to have restaurant and bar on site

it s location and they have shuttle service

came here on a pinch needing an early check in and the front desk assistant had us in before 12pm, when check in wasn’t until 3pm

surprisingly great breakfast. food was great,

the breakfast was the best

the cleanliness, professionalism and breakfast was amazing.

staff helpful when i had a question and the breakfast service was good.

welcoming & pleasant, room was cleaned each day, breakfast was good with a variety of choices, parking was spacious & the location was great

clean, great breakfast

the only thing i was not happy about was the breakfast but that was not your fault

the staff were very helpful, especially with late check out since our flight our was in the evening

they advertised the room with a spa tub

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

very clean, the indoor pool, great breakfast

was pretty good, nice pool area

everything was great the only thing was in the pool area there was a shortage of towals.

pool was too cold for thekids

very clean and comfortable. also very quiet. kitchen was everything i needed for my stay.

location, room comfort. gym.

its location and room setup; structured room w/ kitchen amenities.

was very close to the mall, restaurants and casino i enjoyed my stay and the bed was comfortable the room was clean and i liked the full size

big plus was having the complementary laundry facilities

the customer service and the shuttle bus agent where very respectful and very informative

the pool hours wish they were later and opened earlier.

we didn’t know the hotel shuttle hours were limited on when they would pick us up

room location staff shuttle breakfast all great

kids and i were not too happy about the pool heating system not working that's the reason why i

the pool was fun for the kids

the gym was fantastic and the pool.

very close to the maryland live casino

there was free shuttle to the casino

the pool was nice and warm

breakfast was good but everything was out

on the long wait for the courtesy shuttle

awesome amount of space, great place to do some laundry.

we enjoyed the pool and free shuttle service as well

the hotel is also close to the casino, mall and restaurants

it's up to date and it has a kitchenette.

shuttle was always available

the breakfast was nasty

it has a greatttt indoor pool

close to maryland live casino

everything was ok. i would advice to improve the kinds of food in breakfast.

even when i went to the laundry room to get some more…those were dirty as

pool closed

i love the fresh coffee as well as the morning breakfast

the breakfast buffet is back. guess laundry room.

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)

truly like that it was clean and staff and the breakfast was excellent

breakfast not available due to absent worker

kids got to swim 15 minutes and then pool closed because chlorine levels

everything breakfast and the room

i asked if i could pay for an early check in, they would not accomodate

the ac was broke only one towel i booked two rooms two adults 5 kids asked if we could both rooms next to each other i was told no boy could he same hall

chase at the front desk has been very professional with accommodating al my needs everything early check in to all of my 100 questions customer service is everything to me came here after

with old stained sheets etc'deambulats on the door at all times wont recommend to nobody with kids

booked a room for me and my two kids days before my arrival and i called to confirm with my confirmation number and they said they

the bar service was a bit off - the person serving food and drinks asked me to wait while she prepared

great location- great staff- comfy beds- great gym

do not try to eat or drink in the hotel bar/restaurant

convenient location, early check in was fantastic. clean, friendly, great place to stay.

bar was closed also maybe because of covid but not having even ala-cart breakfast or coffee was a

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

bobby's burger bar has serious issues

the shower was excellent. the restaurant and bar were also excellent.

but the pool and hot tub was great and the bed comfortable

we were worried the walk to the aquarium the next morning would be too far for the kids

excellent gym equipment and staff was knowledgeable and helpful

the kids loved the pool while we enjoyed the hot tub

restaurant & bar closed

pool water was extremely cold!

nice gym and pool plus hot breakfast

pool closed for whole 2-3 days cuz somebody cut their feet and bleed in the mini pool

the pool was smaller than expected, especially with 5 active gymnasts

the pool and weight room was good too

you are lead to believe that the bar and restaurant is part of the hotel but in actual fact it is a public pub that is across the

pool

breakfast was great. the shuttle was soooooo convenient. staff were pleasant.

difficulty parking. the shared lot was always full when we returned at night.

staff was friendly, breakfast was great, and the pool/sauna/gym were a great trio to have while on the road

no where to heat up leftover food or coffee the indoor pool water was as cold as an outdoor pool

the bar seemed to be understaffed and closed early after the ballgames.

gym had very little weight lifting equipment

room service was quick and good. also great location for stadium

room service has been temporarily discontinued due to covid

- opening my wine bottle, helping us with nearby restaurants, being very relaxed with all the kids in our group - very friendly and made the stay better

we enjoyed breakfast and then walked a short distance to the m&t stadium for our yearly ravens football game

also on the same floor and route to the pool so a lot of noisy kids going up and down the corridor

room service?

ttresses, free weights, barbell)

room, lobby restaurant (dinner) and bar (lunch)

securities continued in place for the hotel, however, i enjoyed the snack bar fresh sandwiches, fruits, and overall good eating choices to carry to your room

they had coffee, a bar and restaurant

the gym facility was unavailable upon check in

restaurant served great food and the bar was fabulous too

nice on site bar and restaurant

everything was great. valet service and room service is to be commended.

shane goes for the room service, which comes from the same restaurant

spent $60 on room service for dinner and couldn t get the food made right

bar and restaurant right on the water with great sunset views

the pool and bar area.

comfortable bedding, good interior design, quality in-room dining and my son loves the outdoor pool with big sea view

the room service staff, cleaning staff and spa staff were friendly and helpful

spa experience could have been better

the front desk and roof top bar staff were friendly and helpful

they didn’t utilize the outdoor bar area. it was only for special events.

fact that there were no complimentary water bottles in room and the fact that the restaurant bar in the hotel was only open very limited hours

the bar opened at 4pm ..lol should be sooner

checked out on easter sunday, kids were happy for the whole day with the little treat and toys they got

the gym was dark and unappealing

location, view, and gym

we were given early check in and upgraded to a full harbor view

perfect for a quick weekend vacation with the kids as we could walk to everything

location, nice gym, but constant issues with locks on doors

for the price, would have liked breakfast included

birthday without children for the first time in forever and he added complimentary drinks at the bar which was really kind

convenience to restaurants ave entertainment areas.. the pool

the lobby restaurant and bar was perfect for coffee and a quick breakfast in the morning or a glass of wine in the evening

the pool hours were 5:00pm until 10:00pm. it could have opened earlier.

we were also very disappointed to see that the pool was gone

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

wash was empty and they gave me a bar of irish soap instead

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice and

only issue was that the a/c was out in the bar area

the shuttle took us to the mall, the casino and lyft took two minutes to show up

the kids had fun in the pool

the only thing that would be nice is if the restaurant/ bar was open a little late

room service was not 24 hours; was limited

wifi poor service, line considered not secure enough by various sites

full kitchen and full sized refrigerator, i loved it

a gym across the street accepted the hotel key as a pass to workout

it was big and spacious and had a kitchen that was stocked with everything we needed

loved having a mini kitchen in our room!

this is important when traveling with kids, who loved the breakfast

gym needed some upkeep and elevators weren’t really all that speedy.

maintenance items were a little sloppy, there was some covered up graffiti in our kids room, the bathroom fixtures were wonky, the towel rack in our bathroom was hung up using calk

there's a $100 pet fee, but well worth it for those traveling with pets

was on the 18th floor, so when the sky bar was open it was very very loud, rather a bit hard to get to sleep

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

location on the harbour, friendly helpful staff, beautiful property and good breakfast

the pool

looking to watch football in the bar area and get some food

the pool is one of the prettiest i have ever seen on a hotel property

gorgeous hotel in historic building at the pier, so comfortable, gorgeous pool area

glasses in room, no in-room coffee, no mini bar, beverages are not cold at front desk store, no room service, limited menu and hours for restaurant

check-in was fast and the room service was great.

2 tvs in room, ideal for kids

after 2 hrs and family with small kids could't sleep pass midnight, finally they agreed to change room

room service responsive and food was great

breakfast was great! many choices. fresh and delicious.

breakfast was a continental style breakfast. and it met our needs

the breakfast could have been a bit more substantial.

the breakfast is excellent

the breakfast was great and i enjoyed using the gym

next time we would like to have a room with less kids on the

all the kids ate and didn't complain

staff is very friendly and they were very willing to accommodate us at 1pm which is an early check in

breakfast and decor of the room.

i also appreciated that the front desk serves as a coffee bar by day and makeshift bar by night

the breakfast was pretty good, and their gym was great, too

kids really liked the complimentary hot cocoa and games to play by the lobby

i like thee breakfast, the room, staff

breakfast room stuff location drink service

sure if there were any amenities (pool, gym etc

visitors as well and no children running were around was really refreshing, as much as i like kids and have

made using the bathroom with my kids in the room a little awkward

hahahaha it was a great time to force them to order room service

the bar was excellent and dinning

kids loved this hotel more than any other. great friendly, personal service.

the lobby area was well outfitted with seating for adults and games for kids and families

was attentive and friendly, the rooms were clean and comfortable and the topside restaurant and bar was delicious

housekeeping was rushing us out at 930 mon and we had late check out

the bar on the rooftop was excellent

parking no valet. the rooftop bar was closed due to covid

cold eggs at breakfast

clean clean clean !! very friendly staff. ultra reasonable price point. indoor pool. breakfast !

the gym needed to be bigger with more options

not being able to swim in the indoor pool. no continental breakfast because of newly renovated.

we loved the location, the breakfast,and the overall comfort!

everything was excellent. would have liked a hot breakfast. but all in all a very nice stay.

was unexpectedly great, from parking to room, to bathroom, to staff, to location, to breakfast

breakfast was disappointing

as nice as the hotel was, it would’ve been nice to have a bit better breakfast options

lite continental breakfast very tasty

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️