the pool was great! staff was very friendly and very helpful.

room, staff and breakfast was outstanding had to leave earlier than expected and staff was very accommodating will

the breakfast wasnt that great

breakfast that was included was one of the best i have ever experienced in any other hotel

did miss bacon or sausage the beds and pillows we’re very comfortable liked the gym ,good size even a peloton bike

breakfast was a typical small hotel buffet bagels, sausage, eggs, juice and cereal but very good

breakfast was wonderful- rooms were clean and large

we couldn't take the kids swimming because the pool was closed

the breakfast could have been better

the free breakfast is great for the kids

the breakfast was complimentary and omg, tasty

room was a great size with a kitchenette and walk in shower

loved having a full kitchen; shower and not a tub; extra pillows on the bed and heat bed linens!

for us in our suite and the staff was prompt with maintenance when one of the burners in the kitchen stopped working

the breakfast in the morning had options for everyone, even non-pork eaters (chicken sausages

breakfast seemed promising and the room was very clean and comfy

no good breakfast

bed was ok; pillows great; staff personable; breakfast plentiful.

the breakfast was ok, but could be better the rooms a very spacious and comfortable

a little more of the food as some items were totally gone at least an hour before the close of breakfast

com never informed hotel we had pets

it’s a good clean hotel with friendly staff, the pool is open late which i love

the pool stayed open till 11 my kids loved it so much

loved the pool my kids enjoy swimming as do i and it's open from 7 am to 11 pm

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities, breakfast bar, staff is super friendly and a pet friendly place is definitely a

every thing good breakfast just right

breakfast was ready on time

free breakfast

went for breakfast at 6:45 everything except waffles were wiped out, disappointing

the gym and king bed was very good

the bed a nice and comfortable, friendly staff, nice good near by, free parking

lots of parking

not enough parking

plenty of parking

the rooms are clean and the wifi is reliable

the ac, the pool access, the incredible staff

the pool and the cleanliness

the fitness area is better than most and why i stay there

decent shower, easy access, nice pool

the location right off the highway and outdoor pool were amazing

locked bathroom in the common area. difficult during breakfast.

nice size room, great breakfast, plenty of towels

room was very clean, lots of space and the breakfast was really good, i will statly again

hotel was the only one in the area with a up and running indoor pool and my children loved

the location, the comfort at the hotel , the pool, breakfast,

a couple nights into our stay, a large class of kids came in and i was worried that it would be loud and disruptive but we couldn't even tell that

nothing much except the gym

close to where i needed to be. early check in.

not usable, kids slept on floor

desk clerk offered us a late check out since we checked in at about 2am

this was the second year this service was poor and room service not making up the bed unacceptable

the gym even had a view of the lake

i was glad to order room service

nice size room with a sitting area, ice water available in the lobby, convenient free garage parking

we also loved the rooftop pool and restaurant

breakfasts options were very limited

the breakfast was the same throughout my stay. bread, tea, cornflakes.

was kind of disappointing when you book a room expecting to get like a continental breakfast and they don't put nothing out outside of this everything was

the laundry room was safe and the machines worked fine

breakfast was non existant

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast then

there was also only one bar of soap and 2 paper cups

oh and i don't want to leave out the ladies at the breakfast bar i'm sorry i forgot their names but they too were so nice

due to covid-19, there was no breakfast and use of the pool was by appointment

breakfast could be better . open bar and food

parking was easy and nightlife in the hotel was lively

inconvenience of not having full service restaurant and room service, but this was not the fault of the hotel, but of the ongoing covid restrictions

no room service for the hotel restaurant.

the space was nicely furnished. gym and pool facilitites were a plus

doubletree knows who to hire from front desk to room service and how to train them the right way

breakfast, attentiveness, extended stay time!

no hot breakfast served, cable service, tv screen not clear.

all staff great but they rush me at breakfast because they closed at 9.30

great breakfast

the kids had fun in the pool

and loved the gym

the bathroom was gross and taking a shower especially for kids was very difficult cause the water changed temperature i swear anytime anyone else in the

do many people were on the floor with small kids allowing them to run up and down the halls plus having a room next to a vending machine is

ice machine and laundry was working as designed

not being able to enter the gym at 5 am

bar and restaurant hours were terrible

the bar tender was very customer oriented

fitness and pool facilities

there’s a bar in the lobby as well as adult beverages for purchase at the front desk

bar had one lady running it and cooking the bar food, and on a saturday night

i didn't make it down for breakfast.

very clean, quiet, nice area. great breakfast and clean pool.

staff was nice, laundry was free and breakfast was nice.

the gym room was well maintained

breakfast and free washers and dryers.

the breakfast was fine, as expected

good breakfast with hot food

clean. nice room. good kitchen appliances and utensils.

employees were great , the maid service ,very good & the hotel was clean & breakfast was good

very clean nice breakfast full kitchen

it was more then what we expected kitchen, refrigerator with a breakfast nook was a plus

the only i was sad about was the pool not opening but that’s out the hotels control

love that there was a full kitchen

also they claim they are pet friendly but there was a $75 pet fee that we got no warning about on booking

like another hotel because of pool but hotel employee is the reason i keep coming back

gym closed.

pool gym breakfast

staff was friendly, helpful. breakfast and all day coffee was wonderful.

kids team took over pool. not able to use it.

clean, indoor pool, breakfast

breakfast was available that would have been nice

breakfast will b better

the bed was super cozy. and overall conveniently placed for breakfast the next morning.

no iron, and no breakfast options with the rooms.

no breakfast

i liked the service . i also love the breakfast

breakfast is good

i like the fact that the wifi worked well. the breakfast was too simple. the cleaners are great.

the room was clean and comfortable. the staff was friendly and the pool was great

not enough parking. tv didn't work. scheduled maintenance that never came.

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

the gym room was nice and good ,okay to workout with the basic types of exercise

loved the friendly staff, the decor, the pool and hot tub, the room, the bed, the shower, the dove soaps and lotions--it was fantastic

nothing, but only point for me was the breakfast time, it would be great for it to finish a bit later like 10am but that's just personal

the breakfast

nice gym

i wish they had more parking that was closer to the hotel front door.

bed and the food from room service was horrible i didnt eat the food and i didnt get any

plenty of parking and easy check-in was great

get a hold of restaurant services to accommodate for room service for breakfast

the parking kind of sucked

facilities including the gym and indoor pool

the pool area was small in my opinion

the indoor swimming pool was full of just kids and teens

my kids and i were extremely excited to stay here, but he burst all of our bubbles with his nasty

the indoor swimming pool was full of just kids and teens

booked a room for me and my two kids days before my arrival and i called to confirm with my confirmation number and they said they

that i couldn’t stand, as i told my kids to grab their bags i also noticed garbage from the people before us still on the nightstand,

the price and early check in

i asked if i could pay for an early check in, they would not accomodate

chase at the front desk has been very professional with accommodating al my needs everything early check in to all of my 100 questions customer service is everything to me came here after

breakfast was amazing! pool was pretty nice. 24/7 coffee.

the breakfast was excellent

location, breakfast and cleanliness

i used the small gym

the breakfast

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

staff was very kind and accommodating. pool was nice!

the first impression right there is poor because of all the laundry stuff and the rest

the gym.

i was given new laundry at my request

bobby's burger bar has serious issues

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

the shower was excellent. the restaurant and bar were also excellent.

free laundry and workout facilities were super helpful

staff, room, comfort and free laundry and gym equipment

free internet and laundry service

was welcoming my room was clean when i checked it it was near a lot of restaurants and shops near casino

best part was laundry was free

i love the fresh coffee as well as the morning breakfast

from the check in to the check out it was a very pleasant visit. breakfast was very nice also

the pool was nice, the shower had hot water

need and indoor pool and jacuzzi.

breakfast was very filling

we traveled with our 2 year old son who was petrified to get in the water because the kids in there were out of control and had

love the pool,but it should be bigger , i don't like the elevator door because once it locks you can't open

it was frustrating as the kids were tired

the chlorine was a bit much in the pool area but other then that there is nothing i did not

indoor pool was crowded

booked for 5 days. 2 days -no room service, no cleaning or removing waste

bar inside the hotel as well as a pool, gym, and pool table

convenient to where to everything including the casino

is great, it s less than 5min from the mall and grocery stores as well as liquor store and casino

loved the shower and the bed was comfortable and the shuttle service and the lady manager was awesome thank you for making our anniversary trip

pool hours

the actual design of the two properties together and the bar had wonderful music and vibe.

did not enjoy the breakfast

bed was very comfortable, staff was friendly and i love the gym.

kitchen rooms to make you feel right at home

pricing is straightforward, no pet fee for a single small dog, very clean rooms.

the early check in of 1pm

like that i had called two days before my check in to see if they could accommodate me with an early check in; beings though the event i was coming down for started at 2, which was also

i did like the early check in.

roaches, traffic noise, $25 early check in fee

shuttle service was reliable and easy to find

there was a gym, laundry room and pool on site

close to arundel mills shopping mall and live casino.

one other shuttle driver was lazy

on the long wait for the courtesy shuttle

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

sweet lady at the desk was fantastic, the young man that drove the shuttle was very nice too

got a room for my kids and me for the weekend

i liked the pool and gym too

room location staff shuttle breakfast all great

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

it offered an indoor pool and allowed my family 2 adults and 4 children to stay in one suite

was pretty good, nice pool area

love them having breakfast

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

convenient shuttle service to both

close to casino and mall

location/ cleanliness/breakfast

the spa tub

good location near the airport. attached restaurant. airport shuttle.

i think they use their parking lot as a car drop off to shuttle to airport

the toilet ran all night. pool closed one morning. heater in the room didn't work correctly.

the restaurant was delightful and the pool was wonderful

pool was too cold.

it s location and they have shuttle service

shuttle to the airport and light rail

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was delicious

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

room size and breakfast.

i was offered a late check out during my check in

the bar /pool is open

24 hr shuttle seevice

i had a great workout at the gym and had no issues with the staff

hotel parking and airport shuttle

was nice and clean, the bar was open late we were able to get something to eat, which was great

pool was clean and our room was sanitized before we got there

is a bar in the lobby, so you can have a nightcap and take the elevator home

free airport shuttle.

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

ordered room service and got food poisoning

hard to connect wifi to my son ps5! i had to call multiple people to get help

wifi was on a business trip for 2 nights no wifi at all in my room 426

convenience. free breakfast

pool was open a gym

clean, well-maintained, well-lit room, plenty of parking, comfortable bed, and gym was great

atm machine, laundry service

i was advised that there would be a $30 charge for early check in

very expensive to do room service with all the added fees

good breakfast. could use meat options for those that don't eat pork

room was very clean, and the breakfast in the restaurant was very good

personally, having such friendly staff at the hotel, made my experience with my kids really nice

check-in, even easier check-out, free wifi, free breakfast, free parking, very pleasant staff, and the perfect location - just 5 mins-

breakfast does not start until 7. however, you can order room service as early as 6.

shuttle and parking options made travel so much easier

when i checked in, i asked the lady at the desk about the shuttle, she said shuttle service started at 7am and she said she would leave a note saying i

room was nice with the kitchenette and living room style area

having a shuttle available 24hr and punctual

had dog waste by the gym.

although i had a coffee maker there was also free coffee in the laundry room/snack store

i feel like breakfast should be later and definitely different varieties.

breakfast is fine

on the amenities offered by the hotel (wifi access, breakfast, gym, etc)

i used the gym which was great by the way

didn’t wake up early to get breakfast

no tv wifi or hot water

was great my granddaughters just love we stayed twice and they really love it miss getting in pool maybe next thanks so

the pool area and hot tub was great for the kids to do where there

the work space was great for what i needed and the wifi was reliable, which was a plus

i'd book again without the kids just to sleep all weekend

they were wonderful and the restaurant and bar were open early to late at night

great location, shuttle to airport and $5 parking! what's not to like?

the pool was very small and dirty needs to be revised and cleaned. not for small kids

liked the shuttle to the airport, friendly staff at bar and restaurants

in addition, the shuttle for the airport left at 4am, which was exactly what we needed

the staff were friendly, polite and helpful. there was a laundry

the workout room (gym) had good cardio equipment and good free weights (dumb bells) but the more machine with cables

i did my laundry and had some breakfast before relaxing after work

shuttle drive was awesome

laundry and shuttle available. breakfast option was relatively good

the gym is

the hotel was one of few who gave access to the pool, which was good even though it was mostly crowded with what seemed like 30 kids so i caught an

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the room to direct you to the pool etc the bed was

pretty place good food gym pool ride back and forth to the airport nice staff all the way for 5 days of your stay

i was especially appreciative of the shuttle service

dated, toilet to low, and looks like a toilet for kids

in hold for 20 minutes to get a return shuttle and still didn’t get to speak to a front desk

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

it is close to the airport for easy traveling and they offer a complementary shuttle to and from the airport

view of golf course and mountains. nice pool. great food at the restaurant.

the gym and spa

the food, room, golf course, spa ( i had an hour swedish massage) we ventured down to historic ellicott city and shopped, and

very clean and friendly staff indoor and outdoor pool great restaurant and spa on site!

garden level pool & spa area were way too hot

room was on the top floor, last room to stairs and laundry room

the breakfast in the morning was pretty good too

was awesome, room was clean, breakfast tasted and looked great

the check out time was a lil slow. breakfast should be later

was rushed and did not eat breakfast

i could go the bathroom in peace (which doesn't happen much when you have kids)

aloft is fun and modern--definitely something for the younger crowd, and kids would think it's cool

was mold and some kind of warm i have picture of it i don’t know how my kids health condition they are two and four years

kids were rimping up and diwn the hall until

the room the bar and pool area

the hotel's shuttle was unavailable, the front desk staff arranged ubers for several guests, then arranged for

clean, comfortable, prompt shuttle and excellent breakfast

the breakfast variety was excellent! loved the pastries and fresh juice bar!

the bed was so comfortable, the bathroom was clean and big, the gym had lots of equipment, and the pool looked awesome (i didn'

airport shuttle at 3am!! nice tv and shower

the staff were great. breakfast was good. nice clean rooms. laundry available.

the gym was nice

nice that they had a shuttle to the airport

good breakfast choice. good to have a gym. room pretty quiet. shuttle great.

place is super nice has laundry also

clean and comfortable. the amenitities like the gym made it a great stay away from home

gym was a long distance away

hotel, well-trained staff; restaurant/ bar in lobby area; business lounge with pcs and printers, gym, etc

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

no pool. this property expanded their gym where the pool used to be.

i love the fact that i have use of a full kitchen and the availability of appliances

the location was great right near the airport the shuttle was nice to have since we couldn’t get out

the breakfast was excellent, much more variety than most.

was a nice place , a little pricey and breakfast was ok, pool ok rooms were nice and clean

booked this hotel for the pool for my kids to use and to my surprise it was not available

great breakfast too

the staff there was very friendly. the breakfast was very good.

airport shuttle took a while to arrive, and the spot to wait for the shuttle was not clearly marked

no proper bar facility.

no towels or wipes in the gym

but the fool and fitness area were out of order

every employee from front desk staff to shuttle drivers to housekeeping were so friendly, kind, and went out of their way to accommodate

room service is not available

nice clean pool with useable hours, clean rooms, comfy beds and fixtures that work!

50 charge for room service when eating at the restaurant

large indoor pool that my son loved

the pool water needs to be warmer

close to the airport, shuttle, free parking, and good breakfast.

we missed the buffet breakfast. shuttle does not start until 4 am.

location, room was clean. great breakfast in the morning

pool is not clean

first night lady told me the bar was not open on saturday they even had a mangers sighn saying it

book 4 adult then pird for breakfast, then they talk me only cover for two, wifi is hard to get in

it states free parking, free wifi

wifi did not work in my room. had to use in the lobby

the room i was given did not have a refrigerator so the food i had brought for breakfast had to be thrown away as it was no good the next morning

you don’t have breakfast anymore and that was surprising to my family

the breakfast was very limited because of change of ownership.

breakfast bar lacking supplies, i

breakfast, i booked at motel 6, they said they are studio 6

supplements such as no toothbrushes and slippers, too much noise from kids event

selfs my cousin stay here and referred this hotel to me and i ask about breakfast the lady said kids eat free with my purchase which was wired to me cause i m pregnant i planned to buy

my kids loved the pool!

don't know who's managing the phone lines and customer service but there is a little kids called my room at least 15 times and asking me chicken nuggets and some other funny things

eight bus loads of kids were extremely noisy

love thé facilities, location to my offices, and the breakfast.

the breakfast was very good - real potatoes, wonderful fresh fruit

we were able to get adjoining rooms which made it easier travelling with kids

nice bar area for the evening

no room service or cleaning throughout my start there

were very impressed with the breakfast which had a variation everyday

breakfast is amazing. loved the pool.

gym room, clean outside entrance and lower volume of music in catered rooms at night or at least

spa tub is wonderful i loved it

breakfast is as well