wifi was not working properly in our room

we enjoyed drinks in the bar particularly the generous wine offer available 5pm to 7 pm

best location to be able to drive to with free parking but also walking distance from the town and some of the local attractions

location, staff, very clean, ensuite facilities which included a bath, parking.

everytime i went to the bar for a drink i was getting charged different prices, it didnt click till the following day

didn't want to go to the restaurant or bar) and couldn't get anyone

thought the price of the food was a bit much but still tasted great. wifi wasn't great at all.

no wifi in the cabin, but that was perfectly fine because it left you to explore the grounds and

little parking, spa outdoor jacuzzi was not working, double bed only in an exec bedroom was too small

wifi is restricted to the main block only, and because of it's location, the mobile phone coverage

asked to move out of the bar area after just purchasing a bottle of wine as the staff wanted to close the shutters

of the other visitors to the bar and breakfast room were not what we would expect at a high class hotel language and topic of

good location, comfy rooms, friendly staff, good facilities and great choice of breakfast, all at a reasonable price

comfortable the room was spacious and well equipped the pool and facilities were clean and the kids had a great time, the whole place was elegant and beautifully kept and the food was very nice,

comfortable the room was spacious and well equipped the pool and facilities were clean and the kids had a great time, the whole place was elegant and beautifully kept and the food was very nice,

the staff is lovely and the spa is enjoyable too

is in the rooms the chef goes above and beyond , his bread is absolutely moth watering swimming pool is like 40 degrees , so so warm , sauna was very nice too lovely stay and highly

spa facilities not available due to covid

free wifi in room would have been nice.

room service breakfast due to an early start was fine

option for extra bed for kids

room service a bit pricey for quality provided

lots of parking

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at the weekend

the staff were excellent from reception staff to bar staff

amazing , staff were so helpful ,room was amazing and the access to the restaurant and bar was great

abundant parking

had a nice bar,nice restaurant,gym,sauna and swimming pool,all for a very reasonable

on-site parking

the staff were very friendly. the room service/ food was delicious.

breakfast plentiful and bar area spotless

lack of residents bar, drink choice in bar and room service.

sadly one member of my family felt unwell and i was asked to pay £10 per hour for a late check out when it was hard for to sleep in the noisy place in the first place

odd kids coming in to ask for a drink of water

appreciated there as a gym

early check in

service in the restaurant and bar was excellent though

food and drink good although i didn't have breakfast in the he hotel so can&#

two camp beds were then provided for the kids

high ceilings, the very wide corridors, the chandeliers, the lovely winding staircase, a lovely bar and restaurant - but most of all the staff were very friendly, and made time to converse and

easy parking

disabled parking non existent and if it was not clearly visible!

by far exceeded my expectations...room and bar excellent. breakfast extremely tasty and hot!

y and night)room service, bar person at the stables and jason and his team and nicola

only down side was the parking as the sports centre seem to take up a lot of the spaces

would be great if there was an alarm service as our alarms didn't go off and we missed breakfast

good breakfast choice

was left was broken so my room was 3rd floor and reception was 2nd floor it's was hard my kids was not happy to go by stairs but rest was all good hotel was clean and breakfast ud83dudc4c

are absolutely perfect, staff approachable, ready to help in any situation, i was very pleased, breakfast was good, housekeeping very nice

the bar stayed open very late for us which is always good when u have kids with you

nice hotel with all the facilities you could want, sauna, gym, bar restaurant & starbucks

santa came and gave chocolates to the kids

kids love the family pool time, small rows of seats behind the big screen were perfect for the

facilities were great, great bar area

good breakfast, spa was great

mixed information on the phone in room stating ring 2004 for room service tried multiple times to find it was wrong number after girl eventually answered and

it was very nicely presented with lovely decor, well stocked bar and a great lounge and restaurant menu

free parking, wifi and breakfast, and staff that went above and beyond to accommodate me.

spacious rooms with comfy pillows - bath and shower interactive tv with netflicks and good wifi excellent indian food at diwali event - good gym and

a lot of outside and corridor noise, very hard to have a relaxing morning when there's 100s of kids outside shouting

wifi was a bit naff but i didn't need it so it was no problem at all

thing only - the wifi was a bit of pain to get on

wifi logon too complex

somewhere to sit, have coffee and read the paper which is away from the public bar and

weedy wifi

gym is too small and felt like an afterthought given the size of the hotel

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of the rooms in a draw

toilet facilities

th) out of order no toilets to use, when walking to room dirty laundry and empty bottles all along corridors not a great first impression, room uncomfortably hot

guest lounge and bar was relaxing with friendly bar staff

breakfast was very good

staff really helpful and allowed us a late check out at no extra charge

breakfast was amazing woukd definitely book

try the blues bar you may get a great night

bar area very pleasant

cost of stay to have no room service very disappointingud83dude23

really comfy bed, nice reception and bar area and great breakfast

room service was great & staff friendly & couldn t do enough for us

room service phone was not picked up and l ended up sleeping without a meal,

the relaxing bar area and garden.

service was great, and the kids loved it

i couldn t actually get onto the wifi

bad room service

sue resolved by assistant manager) and poor waitress service at breakfast

wifi was excellent in the bedroom

could do with teatowels/oven glove too in the kitchen and maybe instructions for cookers as we weren't too sure how to use them so just had to

nice pool and sauna facilities

kitchen on the first floor, same as my room, smelt of boiled vegetables throughout the corridor

room was tired only seating was 2 kitchen chairs

warm welcome, a lovely large clean room. large clean shower. wi-fi and gym

breakfast

parking was ample

food excellent , spa facilities excellent particularly the hot roof top pool

the swimming pool was amazing

gym lovely

we used the spa and although there was a queue for the jacuzzi and the swimming pool was a bit on the cold side

family friendly with kids

it took over an hour to get through to room service/the bar/reception which was due to short staffing and it being evening and the team

only minor quibble was that the gym was sometimes a little on the warm side and could have done with some air conditioning,

loved the room. gym and restaurant

large rooms, modern, clean, central location and good wifi

we were a little disappointed when we got in from our night out at 3am to find that the 24 hour room service for the pizzas wasn t running because they had ran out of cheese, we would of had it

good location, near to every thing, reception staff were very helpful, our flight arrived very early and they allowed us an very early check in, excellent house keeping, very clean spacious room

comfortable bed and excellent choice at breakfast

only whole milk for breakfast . should be a wider selection ie skimmed semi oat

wifi was free, quick and there was excellent reception throughout the hotel

also no one answered when i tried to ring for room service

kept us awake until 2 when it stopped, got an apology and offered a late check out, was told it was the fault of a new receptionist booking us in a room above the

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

friendly staff, warm room late check out time.

out systems were a bit slow and no room service after 10pm i think room service should be 24/7 i stay up and down the uk at various

also some facilities

we were given our room with a very early check in as we arrived early that day due to a hospital appointment- which was extremely

nice big rooms, very clean and comfy, good gym and sauna. very friendly staff

beautiful and friendly parking facilities in the centre of city liked the bar, restaurant and gym

no restaurant but lovely room service and food

not what is needed for a night away without kids

wifi did not operate well in my room.

massive shout out to david the bar man who was super friendly and makes a great long island ice tea

very quick wifi

there was no phone in my room so went down to reception to order room service

the bar staff were also very attentive

gym, breakfast, quiet and clean room

the staff were very much on point- very attentive from reception to breakfast staff

room was lovely and wifi was fast