the pool wasn't open

breakfast was not great but thats not a deal breaker

was nice to have a nice breakfast instead of a bagged one

everything was as it should be. very clean. breakfast was very good.

friendly staff and good hot breakfast.

i also enjoyed the late check out feature for a pretty good price

location, price, pool

breakfast was great! bed was really comfy!!

too was clean pool was clean breakfast was available but i didn't get up for it

breakfast was limited to hotcakes and cereal only

the pool was cold

the pool was closed. bathroom sink was clogged and drained slowly

the continental breakfast was cancelled due to covid-19

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

pool was dirty. should have a better breakfast. had to wait on clean towels.

everything was great, we stay there every time we visit our kids in huntersville.

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

sure do miss the hot breakfast out in the lounge

the kids enjoyed the complimentary cookies too

room, comfortable bed, nice variety of food choices at the breakfast bar

the hotel room, lobby, parking lot, and gym were spotless

i used the gym in the morning and evening

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

more breakfast options and someone’s food was in the fridge when we arrived.

my kids loved that there was tea and hot chocolate available in the lobby during non-breakfast hours

staff, cleanliness, updated look, on site laundry

the indoor pool is great

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

no smoking out side the pool area

clean room and common areas. pool looked great.

the breakfast could be improved and the floor was dirty in the breakfast room

i wish the breakfast offered water instead of just juice and coffee but i was still happy!

location, staff, breakfast

michelle was very friendly and got us checked in quickly. breakfast was good. more eco friendly.

breakfast was great

the staff from the front desk to house cleaning and breakfast area were very hospitable

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

the breakfast was really good and the room was big and confortable.

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

the front desk staff and the breakfast staff are extremely friendly and accommodating

the pool was closed

the pool was closed.

the pool was not open

pool was closed the days we visited

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

the pool area was closed,they also advertised they had hot breakfast,they had some but the food was

my kids enjoyed the quite. the breakfast was also good.

pool was clean and comfortable

to other experiences the breakfast could be improved by taking more care with the eggs (too dry)

also, the lady that was working the kitchen during the breakfast hours was very nice and did a good job trying to be accommodating

pool rooms

the kitchen waa convenient. the counter top was convenient.

great breakfast room was clean and comfortable

comfortable place for families. spacious room for 5. excellent gym for a hotel.

pool wasn't clean.

the gym was nice

breakfast and the bed was firm and comfortable

we had 2 rooms booked and asked for early check in

room was very spacey and comfortable. breakfast and pool were pretty good.

a small gym and pool on ground floor

spa bath room

staff in the kitchen were very grouchy, just not nice we felt as if we were a burden

good hotel, superb facilities including a functional gym and swimming pool

the swimming pools and breakfast variety w complimentary drinks

everyone was joyful. happy the kids love the pool.

weekend bar hours. but, i understand it s a slow time of year for pleasure traveling.

the lobby decor and wifi.

did not receive room service

nice beds, good wifi connection

no room service

water pressure in sink very low. loud kids running up and down the hall

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

water pressure in sink very low. loud kids running up and down the hall

i like that they have free breakfast and it was very clean

the breakfast hostess was excellent and delicious

i love the facility, the room and the pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

it was in a good spot and clean, nice fire pit and pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

very clean excellent breakfast!

pool was closed,cleaning rooms only if you requested,and no breakfast

convenient location off of the interstate. breakfast was above average for this type of hotel.

clean, nice employees, pool.

the breakfast was great

staff was friendly, room was fine, pet fee was reasonable

letting me to have my dog. the breakfast was excellent. beds were very comfortable.

breakfast was delicious

no rental of roll away cot for one of my kids

breakfast was well stocked every morning with a variety of hot foods to cereal and yogurts

had a nice swimming pool

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

my door didn't double lock and the continental breakfast was skippy

no breakfast choices for gluten free. it would be nice to have yogurt available.

breakfast choices were very limited; they had oatmeal packets, bread, and a couple of bagels

there was no breakfast which my family & i were very excited about until we found out there was none

the morning breakfast was very filling and appetizing

parking garage doesn't have enough clearance for larger vehicles to enrter

the breakfast area was small.

misleading, at check in the hostess was unprofessional and laughed when i told her i requested a late check out and said no, we don t do that , the common area was under standard and the

the breakfast options were great!

super clean , comfortable, great customer service, great breakfast, they even have a nice indoor pool seriously nice

good location, friendly staff . excellent breakfast.

shower head is set at an odd angle so that you are squished up against the metal hold bar installed in the shower

breakfast was great

breakfast bar

the breakfast was cereal and/or toast with jam

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

i didn't get to eat breakfast. i came late.

have fruit or something besides toast, oatmeal, and bread for breakfast

the breakfast.

because we traveled during the corona virus breakfast was limited items.

my grand daughter was disappointed that the indoor pool was closed and may went above and beyond to make her stay a happy one

friendly staff. breakfast included. laundry available. we'll situated.

the water in the pool was dirty 2 days in row

breakfast was good, room and hallways wwere clean

breakfast was great

my kids liked the waffles the best

easy check in late check out and hot breakfast.

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even early in the

pool could have been a little cleaner but it was extremely hot and lots of people had been it so it

gym and breakfast we're closed due to state mandate covid-19 guidelines

the gym was also very basic with not much space or variety

staff, breakfast, pool, comfortable bed, spacious room

full breakfast, very clean and a functioning gym.

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

very enj poo yable stay,pool was so enjoyable for my family

pool area it was bottles and trash always left out there but considering it’s cameras l would

quiet, clean, great staff and pool.

the location is great, room was clean, comfortable bed, very good breakfast included and the staff is exceptional

the rooms were nicely remodeled and staff was personable breakfast was good

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

also another bonus was the gym that was available

late check out was a nice perk to have an stress-free departure after a late night event

breakfast times

really well to much chlorine in the pool but it still didn’t stop us from getting in overall it was

breakfast was great. bar was well equipped with great eats and friendly service

location was great. pool was good.

the pool was really good

the facilities were clean. the gym and pool areas were nice.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

breakfast and nice staff

the parking lot was congested. pulling in and out was a challenge.

good location, clean, free parking and a friendly staff.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

i quickly grabbed a muffin and coffee the next morning, but from what i saw the breakfast items looked great

breakfast good, parking okay though cramped for a big van, great location.

pool was off

parking lot closed and only one exit to building due to construction.

breakfast was great.all the staffs was amazing.

cleanliness location modern looking breakfast

we had a dog with us and can't believe we had to pay $75 for pet fee

yellow color - given thought to everything in designing the hotel - nice place and rooms - great gym - had a billiards table in lobby area

did not realize the pet fee was so much.

ev charger close to hwy and clean, coffee and tea always available

even helped with bags because i had small kids

the bar didn’t pressure while i was just looking at the menu

i enjoyed my stay. i just pool was a little warmer to get into.

and the pool is small

i like the location it was close to everything the pool and outside fire pit was nice

to covid regulations, my kids didn't get to swim because they can only allow a certain number of kids

teenage kids were knocking on doors and then running away.

pool was way over crowded

hopefully the restaurant and bar will be able to reopen soon.

the kids kept getting in an out of the hot tub at the hotel and their parents did not stop them

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

friendly, clean, spacious, good breakfast

wonderful breakfast provided

hotel breakfast was the best free breakfast at any hotel

enjoyed our breakfast

gym breakfast

the complaintry meals and drinks. the spa was nice as well. not to forget the pool was relaxing.

clean gym and pool and the hotel room itself was spotless

early check in was nice so we could rest before our concert

young kids running around pool and dining area

my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

of the pieces of equipment in the gym were broken

love the kitchen that includes full fridge, microwave, dishwasher, and plates/silverware

we chose this hotel due to it having a kitchenette and having positive experience with hilton properties

the breakfast was beautiful, the location was perfect ud83eudd70

they let us do early check in so we didn’t have to check in late after the concert

i loved that it had a bar and restaurant style menu

went in my room and my kids found candy pieces circling around the bed and under the desk

a lake cute lake to walk with your special someone and even a park for the kids

everything was excellent it could be some more choices on the room service menu but the food is excellent service excellent heloise ice cream love

room service is very expensive

the kitchen looked like it would’ve been great had they had been open

the kitchen setup.

having providing hot breakfast

breakfast and dinner offered with happy hour they are followng the covid protocol wonderfully

nightly parking fee and fee for a continental breakfast.

i like the breakfast.

didnt eat breakfast

pool was closed due to covid

breakfast choices not everyone eats pork

clean, pool ok, friendly staff, decent breakfast & reasonable price.

pool small

good location, nice pool

breakfast was good also

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

com had the hotel listed having an indoor pool/spa

the breakfast was delicious with plenty of variety

specufically selected a hotel with an indoor pool so my kids would be able to swim

we heard kids jumping and running and laughing until after midnight above us

sabrina, the lady in the breakfast kitchen, was excellent

area, friendly staff made you feel at home, clean rooms, good breakfast, and clean and fully stocked breakfast area

breakfast could have been better more options

early check in

the breakfast was always ready and it was a clean area

good location and glad to have laundry on site.

guests may also consider included contienental breakfast and a little gym

very clean. and there is even a microwave in the room. very convenient for families with kids.

the front desk staff and the breakfast girl were extremely friendly and polite

gym was small and pool was closed during our stay otherwise we had no complaints

danielle was able to get us early check in so we could get ready for the concert

no hassle checkout and breakfast

breakfast was great, more than what i expected

the staff are very friendly, and pets stay free. there is a free breakfast which includes fruit.

were no eggs or any meat for breakfast, the only minus that i see at this establishment

no eggs or any kind of meat for breakfast. the only think i didn't like .

they could not have breakfast for the guest

breakfast was ok. no eggs or sausage but it was nice.

love the breakfast, so clean and friendly staff.

the room and the breakfast

was very nice and friendly and the breakfast was a plus as welli could drink all the coffee i liked anytime of the day as well very

the breakfast was excellent.

it was clean breakfast was good.

great breakfast and staff was amazing

breakfast was great, so was the front desk staff.

had a sign that said no breakfast to be taken to the room

not so many options for breakfast, really missed sausage eggs or bacon kyi

pool was too small

extremely clean. very friendly staff. hot breakfast. great value

breakfast was a great convenience and it was good

loved the full hot breakfast

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

the hotel does not have breakfast

no breakfast.. we liked nothing!

large rooms with kitchen and comfy beds

kitchen was more than adequate with sink, microwave, apartment-sized refrigerator, toaster, and 1-2

clean, comfortable beds and even pull-out sofa, pet friendly, excellent breakfast food.

the room was perfect my grandchildren loved the pool

also helped getting water & yogurt from the fridge when breakfast was over

liked $20 pet fee

the full kitchen and quick response from staff if needed anything on my stay

laundry room was out of commission during my stay so i didn’t get to use the facility

i loved the newly renovated room, carpet and kitchen and full size refrigerator

wish it had an outdoor pool.

pleasantly surprised with excellent breakfast biscuits with sausage, cheese & egg

pool and gym closed due to construction

ate breakfast at waffles house

we enjoyed the comfortable rooms and we enjoyed the pool.

the pool was closed- it was a nice night. the beds were to soft no firmness to them

the breakfast was very nice. the room was clean and comfortable. great experience.

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

the breakfast has lots of choices and was delicious

quick and easy check in. love the on-site laundry and breakfast goes until 930!

the location was excellent! breakfast was good! staff were very friendly!

it also has full size kitchen which is pretty cool

breakfast was great, the location was great. it really was an incredible stay!

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

nice bar area

the breakfast

while are the rooms are small, and the breakfast bar is modest, it is an excellent place to stay if you are simply looking for a very

laundry room needs updating and they could offer at least a cold breakfast

i caught up on my laundry, the area was small but tidy and cheap to wash and the washers and dryer work very good

paper thin walls, the cleaning staff had kids running around screaming and shaking door handles, could hear everything anyone said from

the room was nice and clean. the staff was friendly and room service was great.

a young lady

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

elevator broken lousy continental breakfast and no shuttle. hotel needs an overhaul

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

were stuck as a result of a missed connection and it was very close to the airport and the shuttle service was extremely helpful

courtesy of staff, cleanliness, very good breakfast,shuttle service,pool, very quiet although it seems very family friendly

breakfast was very good. and good variety.

my kids really wanted to go swimming with the pool was pretty darn cold

about the hotel but i as disappointed in the time it took the shuttle to pick us up for the airport

at the bar the separation between customers could be better, did not follow the 6 feet rule

i loved the convenience to the belk theater, and the rooftop bar was lovely.

i enjoyed the two bar and restaurant accessibility.

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

great bar and dinner area at night

tub faucet leaked and room service left a dirty drink mixer on the wet bar

the room service ended at 10pm and there wasn t any snacks available after that time!

the room was incredibly clean, wonderful mini bar selection, bathroom was one i would like to take home with me

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall atmosphere and ambiance of the hotel, central location, quality of staff

mini bar stocked with everything you need

pool was cold... lol

excellent hot breakfast, clean, comfortable bed, pleasant staff

receptionist very nice. breakfast was okay.

breakfast was very good & had lots of variety

nice pool and rooms. great for the price.

breakfast area was a little small.

we especially liked richard who picked us up in the free shuttle

the hot breakfast was the icing on the cake

friendly staff - comfortable bed - great shuttle service - good value for money

breakfast was very good and your staff are all great