the outdoor pool should be cleaned daily not weekly

and was expecting a little more when they said breakfast

breakfast could be better

breakfast consisted of cereal and milk along with a few muffins

no breakfast provided due to covid pandemic.

courteous staff were on point. breakfast was good

i got my truck broken into and the pool was very dirty

the breakfast was good but you need to get there early to get the best choices

the breakfast was eh

dirty pool

stayed at this hotel several times, it's always clean, the staff couldn't be nicer, pet friendly, pool and jaccuzi

the location is great. the area was quiet and safe. the room and the gym were clean.

the first thing she said was help yourself to breakfast well that made me feel right at home, thank you nela

needed an early check in at 8:00 am as i had several meetings around houston , called the evening before, and

i wish the pool would have been open.

they didn’t offer breakfast!

did not eat breakfast. hours were to early.

just breakfast u need to wake up at 5am to enjoys

very poor breakfast and if you're late you missed it (no replacement)

no breakfast

the pool was clean & well maintained

didn't love that the living/kitchen area of my

buffet breakfast

t much appreciated), and a really good gym, that had both aerobic

the breakfast was the best i've ever had at a hotel

old and dated. restaurant and bar still closed. atmosphere drab and dreary. room was dated.

was understaffed, i was told there would be breakfast in the morning and that there was a bar and restaurant in the hotel but it was closed

plenty of food options in the vicinity, and free parking is a plus

lot's of places nearby for food / drink. hot breakfast provided at hotel

we were hoping to enjoy the pool but there was no early check-in or late checkout.

the pool and gym were amazing as well as the laundry room which came in a clutch

staff & breakfast was good

was new, but the pool was not available, water in the gym was out, and the music playing in the hallways off the elevator was too loud during sleeping

nice room, good breakfast.

pool area was ok, but no shade

the size and kitchenette

the kitchenette was stocked with everything you needed to prepare a hot meal

great location and love the mini kitchen in the room. was very clean as well.

nice beds and staff. having a full kitchen was a plus for my kids and i.

pool closes to soon should be 12am it’s summer otherwise everything else rocks

it has a kitchen.. close to the stores . quiet stuff are nice

the room was modern, clean, and spacious! the kitchen was a huge bonus!

it was a suite with a mini kitchen and couch. very clean also

pool was nasty.

very clean and almost a full kitchen

kitchen ran out of waffle mix that saturday and the friday morning breakfast sandwich looked a

complimentary breakfast

the breakfast opened 20 minutes late and had no meat and rotten fruits

breakfast would have been better if the hot food (eggs/link sausage)was served everyday

was not told about the deposit and i could not pay for a early check in

sonesta claims they have a laundry facility

that the bar is still not open due to the pandemic

great rooms, indoor pool and spa, and breakfast was excellent.

and no bathtub, had small kids and would have preferred a

everything but it's new so it was to be expected the breakfast blew my mind i loved it

breakfast could be better, not that much variety

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

bar next to the restaurant was great

the hotel is clean, the pool is perfect for enjoying the beautiful weather in houston, and the bartenders are awesome

only wish the pool was open 24 hours, as i did a late check in after 10p

the bar was amazing, staff was friendly, room was very tidy and clean.

was a little small and i wish there was an 'adults only' swim time maybe from 9-11pm because the kids were very loud, but it was otherwise wonderful

the pool was very cold to be indoor

of the gym

my kids spent all night huddled under one sheet

gym closes at 7

we loved the size of the room...pool and jacuzzi were excellent

room service is given only every 3rd day of stay

i saw many room service trays in the hallways that were only partially eaten, indicating to me that even that

only one entrance but terrible but made going the gym/pool and parking a much longer walk

pool water was very cold and the room where the pool was seemed to be air conditioned making it

always love staying here. so clean and really good breakfast buffet

gym always available with good equipment for cardio

and a really small gym

the breakfast was delicious

the pool was closed

i was charged for breakfast

breakfast is simple, lack of chinese food, suggest adding soybean milk, fried dough sticks, meat

an exception of providing no breakfast or food or water, it s was a good choice

hotel breakfast was more than $12. denny's across parking lot half that price.

all over the building which shows my wife was always smoking outside never inside bcuz our kids stayed with us and we never smoke around our kids

pool could be cleaner

night staff was watching my kids hard with mugs on their faces and assuming my kids lied about cover that wasnt in the room

fitness center had good variety of equipment and was well maintained

pool

waffles and bacon at breakfast!

secluded and recently updated location did not disappoint from check-in and out w/ julian to breakfast with ms

breakfast is excellent

the king sized room came with a full kitchen, dining area, and work area

location, good breakfast daily and a friendly staff rooms were very clean and housekeeping did a wonderful job

pool was very nice and clean

only thing i didn't like was that the pool area was close but, due to the covid_19 the hotel had it's reasons

location and the breakfast is pretty good for a hotel great if you have kids with you pool was cold very cold but you can use sister hotel pool front desk very nice hotel

the pool and hot tub and gym area was well kept and clean

comfortable room and our kids loved the pool with a hot tub and drinking fountain

pool to small

we couldn't use the pool

i like the big room in general, the bar and the food offering at the bar.

reception staff and bar staff were friendly and helpful

it has a gym and laundry room, pool

pool was great

new and with a great room. shower was absolutely perfect. good parking without extra charge :)

they had a bar but no one was ever at the bar

pool should stay open later for adults,

rooms were clean, nice bar on the premises

breakfast, no gym open ,or available hallway musty smells,,coffee maker useless

they gave me a late check out. without me asking.

laundry facilities are on the first floor

, the laundry room

gym was in construction, and the web did not mention anything

even the breakfast lady was awesome

the warm cookies the staff the room was awesome the breakfast buffet was massive

friendly people, great breakfast, and super clean !

hotel was brand new and very clean. staff was friendly, breakfast delicious, sparkling pool.

excellent breakfast, totally dark window capabilities, parking lot security.

fire alarm went off and scared my kids very badly that two was crying hysterical and one threw up then the fire truck showed which

the kids above me stayed up until 2am running around keeping me up

is not to congested, on site gym is fairly adequate for a quick workout or run on the treadmill, breakfast was great

we also like the kitchen in the room too

didn’t like the pool to much it was pretty dirty

my son especially loved the pool

the gym was very nice too

the gym!

it has an indoor pool as well

location and gym

no breakfast no refrigerator no microwave, laundry room was unavailable

no breakfast and ac wasn’t working

had breakfast included in our payment

the price paid included free breakfast, but when we got there, the staff told us the restaurant was closed and no alternatives

it is dirty they don’t have ice don’t have breakfast smells like bar with cigarret

the room was top notch and the service at the bar was excellent

slow free wifi

wifi was not too reliable.

the free wifi is not that good

decor in lobby. amenities gym pools

thing i dont like was parking lot was not safe there was fear of breaking stolen stuff cuz it was easy excess for anyone

friendly staff, clean rooms, great amenities, and free parking.

access road and a couple of other properties it is a bit interesting to get into and out if the parking lot

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also cheap and affordable

our event was canceled and our kids enjoyed being at the hotel so much we truly just relaxed in the lobby/ bistro

hotel, friendly staff swimming pool open( big ✔️) rooms smell good, clean

that can be a death trap for kids

faucet didn't even hook on the wall anymore, the connection sprayed water on the roof, it allowed kids to run up and down the hallways banging on doors while ppl

breakfast was good however need to commidate for people who don't eat pork need to have turkey

we had stayed longer i would've use the exercise room and we did use the pool

location for one, the pool had dirty water, noise and prostitution in the area

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

swimming pool was quite dirty, but as it was around beginning of may, maybe it was out of season

the pool is always clean

pool was very dirty

lighted; very clean well arranged and decorated lobby with soft music- feels like home, good hot breakfast/menu changes daily, soft clean bed, friendly staff; will stay here

the pool was nice

the breakfast was the basically the same.

the fitness center was very private and clean also

the cleanliness the location the breakfast service and the helpful and kindness

selection of breakfast food

breakfast

hot breakfast

the pool and gym were available

young lady preparing breakfast needed help. it was too many guest for her to serve by herself.

the only thing that annoyed me a little bit was there were kids in the pool from about 3pm-till 8pm or later we checked at least 3 times & it was the same ppl in the pool

living area and placement of the restroom and kitchen/bar area

shuttle to airport

indoor pool for kids and room size for family

they pool area to small an grown ups can drink in the pool when kids in there

could complain about was how hot the pool room was and how just seating around it watching the kids made my eyes burn from the smell of chlorine

first there was no restaurant or bar as advertised

i would have not mentioned to young kids if i was told correct information

no breakfast.

there was a small group of kids there

friendly staff, hot breakfast. a huge room with all the kitchen tool we need!

liked that i had kitchen utensils

the gym was very nice

amazing stay for a week kids camp near by

it was okay for the kids and i appreciated the effort

the room was very cozy and the beds were very comfortable. the breakfast was pretty good too.

would also wish they have weights in their gym room

also there is a horrible loud alarm going off at a restaurant across the parking lot

laundry facility-clean & reasonable rate, secure, police patrolled the area

good, shopping, entertainment and sleep inn was dog friendly,had a great pool and the staff were

pool area here for those with kids or those without

no room service available, and hotel was 30min from airport without shuttle option offered.

but we want to stay next to our kids room

the pool was good

the towel bar fell off while reaching for the towel

pool dirty

bar wasn’t even open

hot tub closed, pool a little dirty

- gym is literally as followed : 2treadmills , 1 cross machine , 4 weights

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

breakfast and cleaning

close to our job and the facility was nice and clean. thank you for the breakfast

it was clean and breakfast was included

hotel was super clean as well as the pool

breakfast had a great selection and food was hot and fresh

staff was amazing. they were very friendly and helpful. breakfast was great.

breakfast bar was excellent

went well but would apprciated a service for the laundry to be done by the hotel the team of the hotel was very

nice little gym

there's a laundry room and the front desk keeps quarters to help you out

they had bacon and sausage and a waffle bar and more and was included in the stay

no non slip bath mat for tub or bar to hold onto getting in or out

my kids were looking for one but couldn't find one

lack of breakfast options and juices were watered down.

breakfast was outstanding, fresh and delicious

the bar and room was fantastic

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside in the parking lot for 1 hour

hot tub at pool was a cold tub

not get wifi my phone had one bar other than the wifi and phone and tv guide everything was great

pool was clean

loved the location. the hotel was really nice and clean. parking included close by was great.

i booked a junior suite for my 3 kids, which was supposed to come with a king bed and a sofa bed

the pool closes at 8pm.

did not like the small pool or the amount of kids splashing water in the pool and other guest not able to

everything! all of the amenities, for places inside , pool. free parking, friendly staff!

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

swimming pool is outside

pool was dirty and water seemed dirty with lot of chlorine it seemed

wish the pool had been inside

there was no food or room service, the pool is tiny

9am - should do it until 10am), in exclusive, everything needs to call front desk to get it (like laundry bags, pens, towels, etc

friendly staff who helped me while i juggled two kids

clean, great breakfast, fast internet, a nice sitting area, working gym, super nice staff!

gym was very bad ud83dudc4e, also bed sheets were not clean at all.

the shuttle service is amazing