the gym was also not an option due to it being under construction

breakfast, no gym open ,or available hallway musty smells,,coffee maker useless

laundry and lift were not working

availability, late check out

gym was in construction, and the web did not mention anything

was also given a late check out when i requested for it

the gym facilities were average

reception staff and bar staff were friendly and helpful

it has a gym and laundry room, pool

the room was very spacious, i had 4 kids with me and they were able to have fun

have stayed here before, pool and patio is spacious

rooms were clean, nice bar on the premises

impressed with staff service, clean room & amenities, i even had a great workout at the in house gym

there was a broken down car in the parking lot, parked near the entrance

no towels on pool

indoor pool

free covered parking in the garage

the only thing that annoyed me a little bit was there were kids in the pool from about 3pm-till 8pm or later we checked at least 3 times & it was the same ppl in the pool

they have a indoor pool and only 20 minutes away from

a parking garage connected to hotel

the bed, amenities, breakfast options

slow elevator and pack the kids running playing in hall ways

we were traveling with small kids so we purchased a carbine man

pool wasn’t open due to maintenance.

the shuttle availability was very helpful

the pool was smaller than we imagined

the breakfast was excellent.

all staff were very friendly and breakfast was remarkable

it was awesome the breakfast was good

went well but would apprciated a service for the laundry to be done by the hotel the team of the hotel was very

it is located in a quite and safe location with a lot of parking outside

we were hoping to enjoy the pool but there was no early check-in or late checkout.

quiet, spacious room. having an indoor pool was nice since the outdoor temperature was cold.

old and dated. restaurant and bar still closed. atmosphere drab and dreary. room was dated.

i did not take breakfast.

the pool, breakfast, staff

the breakfast food could be better.

breakfast was good

the breakfast was the best i've ever had at a hotel

also included at the hotel is a guest laundry, which was unexpected

- pool size (not deep)

outdoor pool does not require key access,totally available from parking not visible from front desk

the swimming pool was clean and the water temperature was nice

hot tub didn’t work and no indoor amenities besides a small gym. no pool towels available.

breakfast and supper were also supper

staff was helpful and friendly, there is laundry room for guests on site

gym was not open and available

budget friendly, excellent choice for single traveler and family friendly, excellent buffet breakfast in a bright open area

there are no weights in gym...that was totally surprising. stand is empty.

enjoyable breakfast

the size and kitchenette

the parking was a hassle but we made it work

amount of kids in the pool splashing everyone not able to relax on the pool beds

gym is too small with limited number of devices

restaurant closes at 11:00am and reopens at 5:00pm. pool bar closes at 3:00pm.

the hotel has a small gym but about 3 miles away is the terry hershey park with miles of trails

complimentary breakfast

didn't like that the advertised that there was free breakfast that's the reason why i got the hotel room for and every day that i stay there i have no

the most pathetic breakfast service for sure

sonesta claims they have a laundry facility

too many things out of order pool, business office, laundry and broken gym equipment

slept too late for breakfast! hate to have missed out on a free breakfast!

a room for 80 dollar per night, when i checked out, they charged me 54 dollars for one hour late check out without tell me anything about late fee penalty on my account

to the hotel at 9pm and was not able to check in until 2am the next morning and was not honored a late check out and still had to pay the $100 deposit this is outrageous i would appreciate to be

the pool area was a little small

breakfast was great

friendly staff, accessibility to laundry and gym, good room setup

going on with no excuse and prior notice and no compensation for no common room and no gym

location, comfy bed, kitchen

suites are large, clean, and comfortable, and the kitchen well equipped with everything you need

they helped from internet, phone connections to laundry, kitchen needs to ensure we had an efficient and comfortable stay

swimming pool

the pool not being open

i can honestly say, it's priced fair and it's clean spacious with great customer service and the breakfast is

breakfast was really good, it was included in the price

the property charged my card for a pet fee without me having a pet with me

the bar not open

comfy bed, cozy room, hotel decor,easy free parking

facilities on property are very nice, one of the largest gyms i've seen in sometime

great outdoor pool and fire pit to relax in

hotel was clean, ample parking

great location and love the mini kitchen in the room. was very clean as well.

pool was dirty walmart bag and bread bags floating in it two days in a row

we love the bed and the kitchen. very clean and comfortable.

the pool area

there were plenty of towels in the room and the kitchenette had everything you would need

did not like the breakfast needs improvement

was new, but the pool was not available, water in the gym was out, and the music playing in the hallways off the elevator was too loud during sleeping

breakfast was good

gym was awesome!

pool area was ok, but no shade

the breakfast was eh

gotta do better with the breakfast my daughter and grandkids came down for breakfast and there was no more waffle mix no

courteous staff were on point. breakfast was good

dirty pool

breakfast

free parking

everything was great my kids loved the breakfast

we stayed 3 nights and enjoyed our stay with our 3 kids

great for multiple kids, the privacy of not being able to hear families with multiple kids was great couldn't hear a

my kids spent all night huddled under one sheet

nice comfortable rooms and hotel still supplied a light breakfast to go and that was a real plus

the staff was amazing and my son loved the pool

location and the breakfast is pretty good for a hotel great if you have kids with you pool was cold very cold but you can use sister hotel pool front desk very nice hotel

service was absolutely outstanding as my boyfriend decided that he was going to go early for breakfast and pick out the food that he wanted and even though breakfast hadn't started they didn't

the breakfast buffet was also very good

pool is so relaxing featuring cabanas and in pool seating with little tables

they have a really great gym and pool and we’re really helpful

gym includes yoga mats

amazing views, interior decorum and spa was an added bonus

good mini gym

it’s clean the staff is awesome my kids enjoyed the pool area ,

the room was modern, clean, and spacious! the kitchen was a huge bonus!

spacious, big tv, whole kitchen with appliances and dishware, couch, etc

pool was nasty.

pool....park......

the breakfast. the staff were very welcoming. very clean comfortable room and bed.

breakfast was lacking

the bed was so comfy and the breakfast was amazing..

the breakfast was great and the beds were very comfortable

polite and accommodating staff. clean rooms...great location...fair price and good breakfast

the bar is

the pool and spa is nice as well

everything was greal. we really loved the indoor pool.

to the excellent staff that helped me every second of the way & the manager he was amazing nice pool & hotel roll thanks for the

i recommend a couple of mats when coming from the pool so the floor not so wet.

we requested room service while we were out and didn t get any, we had to aska again when we returned

i needed a room service just to get the room rearranged and her attitude changed

the room service guy

the rooms were clean and the room service was also amazing

was great, room was great and the gym facilities were great, especially having fruit available after having a workout

it was a little noisy could hear kids running down hall.

good restaurant and nice pool area.

rooms have great views and the pool area is ideal for guests with kids

it s be great if there was water in the room and room service options.

pool area here for those with kids or those without

the pool and the energy great lobby

room was very comfortable and quiet, our stay was very relaxing and the pool was nice too

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

bar wasn’t even open

the onsite gym/workout room needs equipment and the elevator was hot and stuffy

the kitchen to cook breakfast, the full size fridge with ice maker....

laundry on site byo laundry detergent

delicious hot breakfast buffet, and checkout time was noon

the breakfast had a lot of options and the cook was super friendly and awesome.

a man was behind the building of the hotel and he was looking threw my window at my kids as i sit in the car to smoke a cigarette he didn’t see me in the car and when i opened my

pool i would rate this hotel a lot better if it had a better pool and a hot tub

breakfast could be better, not that much variety

everything but it's new so it was to be expected the breakfast blew my mind i loved it

room layout, breakfast, and friendly staff

breakfast, was good, but could have offered more choices

more a/c in the lobby/breakfast area. slightly softer bed.

was very clean , we had wanted a pool for our kids to swim in and staff put us in a room next to the

spa jets were weak but otherwise all else was as expected

breakfast was very weak

the place to eat breakfast is super hot. the elevator has a scary sound when i used it.

new hotel with indoor climate control pool

wonderful breakfast, free laundry room

the indoor pool was to cold to enjoy

the gym was very nice too

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

the cold weather, that we couldn't enjoy the pool area.

bar next to the restaurant was great

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

breakfast consisted of cereal and milk along with a few muffins

the outdoor pool should be cleaned daily not weekly

that i guys don't serve breakfast but it says online you guys do, please fix that

they only had 5 channels to watch, the breakfast was closed even though they advertised it, the pool was green and closed, and they charged me twice but credited me back the money it would’ve

staff was lovely, room was great, and the pool tired out the kids perfectly:)

the pool area wasn't that clean

large rooms to stay in and room service was on top

my biggest complaint and it wasn't anything under their control was the parking garage across the way seemed to be a gathering point for locals with hotrods

bed, excellent tv, perfectly clean, staff members were competent, courteous and cooperative, parking was free and convenient

the staff (front end staff as well as the kitchen staff) were very friendly and helpful.

that the swimming pool wasn’t working.

pool although not a big pool, breakfast served, great rate

the pool was closed.

rooms are very spacious! really nice pool (not big), hot breakfast - best check in ever by emily

the pool and fitness center were excellent

the food and bar area was great. staff also good.

cozy but room was really small. pool and hot tub were awesome

clean, plenty of parking, safe, modern, spacious room, mini fridge, microwave, pool area.

big room. nice clean facility. bar atmosphere was good. modern. free coffee.

nice pool, hot tub works too

all of the noise from the main check in office as well as being placed by a maintenance room and laundry facility

breakfast ud83dude0bud83dude0bud83dude0b

the breakfast was wonderful, everything was fresh and hot

how clean and amazing room was ! breakfast

broken furniture, dirty tub, laundry facility down

i loved the easy early check in at 630 am

•the pool area could use some remodeling a little

the breakfast could have been a little better

stay was ok but the pool was dirty and the spa was green

staff, room size, breakfast

hot breakfast,comfortable bed,clean,staff very friendly,location, number of outlets in the room

i liked having the security guard in the parking lot at night

hotel was clean n fresh. staff were very nice. breakfast was good.

the pool was dirty, but open so my family went swimming to relax from the texas heat , then we went to

at breakfast we met the friendliest lady taking care of us making sure we had enough coffee & waffles

breakfast was great. beds were comfy. also got to enjoy the pool

the pool was closed and that was the main reason for use chosen it again this time as well we were

could not get in my room until 5:39no breakfast first day room smelled

pool was closed for work on it

service was always very slow (but friendly). and had to pay for breakfast.

breakfast was also a good selection