the pool was freezing cold. breakfast didn't have enough choices to choose from.

ice machine not working & no bread toaster in breakfast area

the breakfast was above average and they have very spacious parking spaces

our arrival two gentlemen were out in the parking lot waiting for the police, their car had back windshield shattered and vehicle broken into

unaccompanied children running around making a mess in breakfast area?

the pool was nice

it was too cold to use the pool

ran out of potatoes for breakfast around 8:30am

the staff was so nice and the breakfast was great

the kitchen area and the set up of the suite

bed was super comfortable, the breakfast was great, very diverse for any taste, the kids loved the pool

breakfast bar was good.

hot breakfast

the indoor pool was spot on when it came to relaxation

the accommodations were great the staff was very friendly the breakfast was very good

facilities very good - used the gym and the pool

great staff. great location . great pool. my dog loved the stay.

everything was great just need turkey meat with pork for breakfast

for the price it was excellent and the breakfast was good

the pool was dirty and my tv control was not working properly.

our event was canceled and our kids enjoyed being at the hotel so much we truly just relaxed in the lobby/ bistro

no room service though so eat before you retire to your room

good location,spacious rooms,ample parking

i like that it was a small hotel and had plenty of parking.

friendly staff, clean rooms, great amenities, and free parking.

i enjoyed the smell, room, and breakfast. i also liked that the tv was tied to my account.

room was clean and staff was amazing. breakfast was great.

kids enjoyed their time, and the location allowed us to move around the attraction easily

even the breakfast lady was awesome

felt as though asking for towels for the pool was an inconvenience for him

roach in the bathroom, the bar was never open and they say happy hour and we went on the weekend

there was a small group of kids there

so many kids were disappointed, and it was new year's day, so there were a lot of families traveling

i also liked the pool

could complain about was how hot the pool room was and how just seating around it watching the kids made my eyes burn from the smell of chlorine

the continental breakfast was fantastic. the check in was friendly and quick.

it was clean and breakfast was included

cleanliness and variety in breakfast items

cleanliness, good free breakfast, showerconvenience

hotel was super clean as well as the pool

were roaches in our room, unauthorized charges were made to my bank card, the free breakfast was terrible, and the staff couldn't resolve my concerns about everything i've previously

no breakfast and ac wasn’t working

had breakfast included in our payment

it is dirty they don’t have ice don’t have breakfast smells like bar with cigarret

no breakfast no refrigerator no microwave, laundry room was unavailable

pool was dirty the whole entire visit roaches were crawling on walls bed was super uncomfortable

the pool is always clean

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

location for one, the pool had dirty water, noise and prostitution in the area

pool was very dirty

the room service staff was prompt.

parking garage is a distance, valet is your best option at 27$ a day , you have to call room service for ice

i liked the location and the small cafeteria in the floor 8, also the gym in floor 3 .

i loved the hypoallergenic room service. the view was beautiful and the staff was wonderful.

amenities are great - gym, restaurant on site, roof top pool

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

there was no food or room service, the pool is tiny

pool was dirty and water seemed dirty with lot of chlorine it seemed

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

pool was very small

breakfast has variety of fresh fruit

room as well as lobby was very clean and breakfast was 5 stars as well very filling

pool, bar, fitness center, location, free shuttle within 5 miles radius.

breakfast was liitle bit poor

gym is basic and pool is more for kids

shuttle service to and from the nearby smart financial centre for a concert was a real bonus

the location, shuttle service got us to the concert in less then 7 minutes

not get wifi my phone had one bar other than the wifi and phone and tv guide everything was great

room was pretty good, i travelled with my family including 2 kids 2 yrs n 4 yrs enough for our

friendly staff, great area, beautiful grounds, bar in lobby lol. we needed itud83eudd23

breakfast was good, and the room clean and spacious!

pool could be cleaner

i had to book another hotel for that night because the bed sheets made my kids felt itchy

says kids are free, but still continued to charge us an additional $90 on top of what we had already

kids running around upstairs all night

breakfast is included. great gym.

breakfast was outstanding, fresh and delicious

breakfast was good, and the location was good.

no towels in the gym

they had bacon and sausage and a waffle bar and more and was included in the stay

still had urine stains by the toilet bowl, wall paper was coming lose in the bathroom, swimming pool was open but extremely dirty so we never swim

closed to chinatown, free parking, nice staff,.

my biggest complaint and it wasn't anything under their control was the parking garage across the way seemed to be a gathering point for locals with hotrods

have sharing parking with other buildings someone is driving like crew in parking lots be careful if you walk

that the breakfast didn't come with the reservation.

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

the cold weather, that we couldn't enjoy the pool area.

the hotel is clean, the pool is perfect for enjoying the beautiful weather in houston, and the bartenders are awesome

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

they didn’t offer breakfast!

they do need to improve the breakfast options

did not eat breakfast. hours were to early.

very poor breakfast and if you're late you missed it (no replacement)

no breakfast

, the pool was closed, the elevator windows need to b cleaned

vending machine prices too high, no pool access like advertised, and hot in the lobby

pool was not working that would be great to use the pool so that will be a good plus hope they can

no pool, bug issue, most rooms have no phone, no microwave or fridge

ah, forget about the pool, it was closed

room layout, breakfast, and friendly staff

pool wasn't very large, only 3 feet

and no bathtub, had small kids and would have preferred a

awesome breakfast. kids were happy

the pool was closedud83dude22ud83dude22

pool was the only thing that wasn’t clean.

great stay will stay again breakfast is amazing

pool wasn’t clean.

fantastic stay, hot breakfast, great staff!!!

breakfast at all stay was great though nice soft beds wish i could of got in the hot tub or pool though

free breakfast

the staffthe roomthe pricethe breakfast optionsthe locationthe aestheticthe cleanliness the poolthe securitythe comfortthe free tampons & maxi pads in the woman

bar staff super friendly

good communication and plenty of free parking

fitness room s water cooler was empty, so we had to return to our room to pick up bottled water

bed size, shopping and dining convenience, bathroom, and laundry

big room, onsite laundry facilities.

walking distance to nrg stadium front staff was really helpful and tried it's best to provide an early check in for us which was really appreciated

they also had laundry facility on site

put me next to the laundry room and was loud starting at 6 a

liked the room, the kitchen was well equipped

it included a kitchenette and small living room and a separate bedroom

the kitchenette

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

the room was pretty clean. gym was decent. yeah plenty of parking

very clean and almost a full kitchen

reasonable price, everything was clean and took advantage of the pool

the fact that we wanted a kitchenette to make meals for the family but no burners

* gym is pretty good, has kettlebells, dumbbells all the way to 75lbs, bench, couple cardio machines

pool....park......

and was expecting a little more when they said breakfast

breakfast consisted of cereal and milk along with a few muffins

nice pool, very nice staff..felt very safe and location was great

breakfast was very low grade and wasnt carefully prepared coffee was weak and no juice too much

no breakfast provided due to covid pandemic.

free parking and room service and house keeping was great.

we requested room service while we were out and didn t get any, we had to aska again when we returned

the room and staff are amazing. the hotel is vert clean and i love the pool area!

heated indoor pool and close to many restaurants

my daughter enjoyed the indoor pool especially this winter season

this may be written in the detail but if not - loved the kitchenette

pool

nice pool and workout

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

the 1st floor rooms by the pool even have patios

the pool and the energy great lobby

pool

kids were running down the hallway beating on the doors

pool was closed and very gross. really wanted to swim.

wifi which made work difficult and screaming kids in the lobby until 9:45 pm that i believe belonged to the staff

the pool was close and the gym was

it a 10 in all categories if they provided a basic complimentary continental breakfast in the bar

parking and location

everything was great - location, staff, room, plenty of free parking

it was a little noisy could hear kids running down hall.

no room service available, and hotel was 30min from airport without shuttle option offered.

the bar was a nice place to wind down after being @ hslr

my kids complained about the blankets being rough

kids complained about the blankets being rough

hate that the oak trees block the pool view but it creates privacy from the patios across the way so its a trade of i'll take

we would not allow our kids to swim due to the poor condition of the water

where renovating the pool area so we could not use it or sit outside in the lovely sun which we havent been told before

clean rooms and pretty good free breakfast

staff is great! and the room was clean and smells good. i also liked the breakfast.

and the breakfast was sooo good

the pool was not open due to construction.

more than decent hot breakfast with plenty of protein and carbs

pool, bed and restroom great

breakfast was good, with lots of choices and plenty of places to sit

nice hot breakfast

nice pool

breakfast, pool was closed

location according to the venue, the pool and outside area, and well lighted parking lot.

the breakfast was not good at all. the cable was in and out with the channels.

didn't work in the room the whole stay and pool was closed had to drive to other hotel for the gym

early check in and convenience to game

was told they served breakfast

breakfast little selection

didn’t include breakfast even though it said breakfast was included!!!!

they don't serve breakfast however i just love staying there beautiful cozy rooms

no breakfast at hotel

breakfast

it’s keep like new, good location and nice gym.

did not like the breakfast needs improvement

location and gym

rooftop pool was cool

we loved the indoor swimming pool too

great breakfast with wonderful staff

location and the breakfast is pretty good for a hotel great if you have kids with you pool was cold very cold but you can use sister hotel pool front desk very nice hotel

nice comfortable rooms and hotel still supplied a light breakfast to go and that was a real plus

breakfast was very good and we all had more than enough to eat

kids upset they couldnt get access to wifi but for me not a problem

room was clean, attractive and even had a kitchenette and a lounge area so that we could feel right at home

the breakfast was great

the breakfast options were ok. i would've liked a meat option

only thing i didn't like were the kids running up and down in the adjacent room and a dog poo'd on the hallway carpet (but a staff

great location and love the mini kitchen in the room. was very clean as well.

remodeling. pool not open

there were plenty of towels in the room and the kitchenette had everything you would need

good location, kitchen accommodations a big plus.

no access to pool or fitness room