water in the swimming pool is veryyy cold.

downside kids entertainment could be better no mini disco which my nephew was looking fwd

breakfast was buffet style and had everything you could imagine

unbelievable variety of food for breakfast and dinner

great facilities, pool table (indoors and outdoors), arcade games, small gym and small supermarket within the complex so was very handy

dining options were perfect - fine variety of options for both breakfast and evening dinner

wifi was sometimes a bit slow, but the coverage throughout hotel was good

really central location for those with little kids who don’t like waking far either

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

can t use the fridge if you haven t ordered mini bar

gym

the gym was well equipped

selection of pools especially having a water park

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which was free of charge

gym equipment needs to be updated

bad wifi connection, the noise of people

breakfast was fabulous also with a nice variety of foods

brilliant location very clean friendly staff fantastic spa and pool areas loved it

the location was excellent right across from the beach and close to all bars, restaurants and supermarkets

excellent choice of food for breakfast

used the gym a few times, whilst it’s basic which is fine, i think it would be good for the air

adults only. location. heated pool. food. entertainment choice.

chef cooking the omelettes at breakfast was rushed off his feet

the rooftop bar and infinity pool make the hotel that extra bit amazing

staff were great!! bar at top was unreal.

breakfast was great

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

the kids are very well minded in this hotel

spa and rest of pools to be open especially when hot outside

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

breakfast is really exceptional, impossible to try and taste everything out in only a couple of

staff so friendly and accomodating, great pool and food and drinks were great

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and younger toddlers are also not allowed to visit the kids club when accompanied by

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

fabian in reception and fabien in the bar both get special mentions but each and everyone made our stay special

specially want to mention georgina and the other bar personnel was really helpful, always happy

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety of reasonably priced meals

spacious well-equipped kitchen and very comfy sofa bed

big and comfortable room, great staff and beautiful pool; excellent location as well

kids loved that they could watch films in english would definitely book

plates taken very quickly at mealtimes, sometimes when not finished as busy with kids

our club room

especially the spa and rooftop terrace

minibar,safe,wifi, indoor pool

wifi was not that good

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

private roof terrace was a bonus,pool towels excellent,great cleaning staff

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

a lot of kids out their seats so you need to have your wits about you

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding kitchen at the pool bar, (+) nice not to have kids around (-) better that than screaming kids though

the receptionist explained everything we needed to know about the hotel for our stay, including pool towels and where breakfast was

time in adults only accommodation , we really enjoyed the peace during pool time, breakfast time, we have

also we tried the room service

we thought the choice of food at the poolside bar very good and prices very reasonable

gym is small but very well equiped with bars, discs, dumbbells, a jail and a couple of cardio

parking near the hotel is limited to some 6-8 slots which are always occupied

great location, clean hotel, lovely staff. great for kids.

good amenities for kids, including the pool and play area downstairs

our room was perfect as usual! the breakfast was fabulous, anything you wanted was there!

good indoor and outdoor bar areas

hotel, room, balcony, pool, breakfast, restaurant, bar area, hotel decorations, location,

less lively at night, the bar finishes up at around midnight.

gorgeous hotel, excellent location, very nice staff, comfortable rooms and area. good breakfast.

fantastic pool area. very comfortable rooms. excellent staff. overall i would stay again.

enjoyed the location , the pool activities

good bar , gym facilities and kids club.

kids club was excellent

spa was closed because of covid.

excellent for family’s with small kids (without being in ur face), couples, older groups, and it is close to everything u could want,

were unfortunately awful, and the kids disco in the evenings could do with a bit more

avoid room service, although the service was prompt, the food was inedible

it is a little expensive so could afford to bring kids for 2 weeks

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

great location very nice and good breakfast

the entertainment staff kept the kids and adults occupied all day and most the the evening

gorgeous roof top bar as well and a shout out to the entertainment sports team who were superb and such fun

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

room service failed two times to bring water and coffee first time it came when i asked for it at

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely breakfast and outdoor

leaves all over the pool area

we loved the fitness classes offered everyday

bar drinks prices are pretty high, especially shorts

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa should be

gym is too small and not enough equipment for such a spacious hotel and five stars , not a bar or

loved the pool, spa and bar to watch the sunset

i didn’t have breakfast this time but it’s always been excellent

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

the breakfast was exceptional with an enormous variety of high quality food

perfect hotel for staying with kids

brilliant food in the tapas restaurant and excellent cocktails at the pool

the kids really

breakfast, excellent rooms

beautiful hotel with 2 pools and kids area with a baby pool

good communal kitchen. private parking.

- lovely kitchen, dining area and terrace with an excellent view

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big private parking

ter being told i could to use the pool) to be told to leave

the kitchen is fully equipped and there is coffee and tea in the morning

pool, good yard area, parking inside walls

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

the garden and the pool were great. daniellla was very nice and helpful.

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

a free parking is available very close

parking is a bit difficult as it is public parking bays

parking was also easy on the road outside the hotel, we could always find a space

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

easy to get a parking spot at the street

we were unable to call for room service as there was no answer so had to go to reception to get a response

it's a really minor thing, but the wifi in the room was not very stable.

helpful stuff and rooms are clean and comfortable, wifi very good

we made our way to the lagoon pool bar and set up camp

the food was delicious with loads of options, and room service was always quick and spot on

breakfast was unreal, so much to choose from 5 star by a country mile, the place so big, but also

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a

the staff, the excrusion office, the bars, the evening entertainment but more than anything: the kids club and the

bar/kiosk next to the kids pool never opened, although eventually a waiter came around to take drink orders

spa complex, delicious food, great attitude

i liked that there was little kids pool for small children and that all of the rooms on the ground floor connecting to the pool

the ocean was simply amazing

the gym was good but no instructions on the equipment in english on how to use them

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

heated pool, this is another plus

in the evenings, there was a mini disco for kids followed by different shows for adults — very entertaining and well prepared

the wifi in the room wasn't working

few pools to please everyone needs, great rooms

clean, nice big rooms, beds for the kids were good size

wifi poor so unable to download app

) bar staff at the pool were fantastic and very accommodating, made great drinks too

we were very disappointed that the hotel did not have indoor spa facilities such as sauna, steam room or an indoor pool

breakfast section was great, plenty of choice of lovely fresh fruit, selection of freshly made

we did breakfast-only and the it was excellent

i personally chose to sunbathe, use the gym, and sit at one of the three bars where you could get all the drinks you wanted

the pool areas were very comfortable; the royal level area has cabanas and day beds and nicer loungers

breakfast and location were excellent

spa bath is nice

our room was lovely, with a coffee machine, complimentary welcome bar and cava on arrival

the breakfast has plenty of different choices and always very tasy

complex has its own shared kitchen but on the ground floor is a wonderful bar restaurant which does amazing food all day

access to an equipped kitchen (kettle, toaster, microwave, refrigerator)

shared kitchen had plenty of things to cook with

kitchen was great and complete

was spotlessly clean, the shared kitchen & bathroom were both great with an alternative bathroom & kitchen on the excellent roof

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

tap in the kitchen is quite load

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people around if you travel light its a

near the airport and very clean. kitchen available for use.

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and the neighbouring rooms

kids club people perfect for single parents

the kids club is also excellent

gym and spa are great and the food can't be faulted

exceptional breakfast buffet and nicely equipped gym

areas of the hotel are a little dated - the main bar area and the outside seating area off reception