tiki bar around pool could have been open more regularly cant take own drinks or coolers to pool

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

tiki bar around pool could have been open more regularly cant take own drinks or coolers to pool

the food at the bar and grill was good

staff around the pool bar was not very pleasant or attentive

at the bar were amazing

noise from lower bar was loud suggest rooms closer to south end of hotel

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

would like to give a big kudos to the pool lady angela

place was a little old and small and did not have a full kitchen

water park was great

the wait staff at the pool bar could have had a better personality.

activities for kids programmed every hour

facility is beautiful, and my kids love the pools and water slides

facility is beautiful, and my kids love the pools and water slides

pool was a little dirty.

also there was a fun cool bar behind the hotel which was always really quiet but made for a nice place to meet people

the hotel was very clean room service was very good tiki bar was very good i highly recommend it

so-called smoking area really needed to be cleaned up a lot of lg and nasty stuff in the round pool

property was full of questionable, unruly guests, loud kids and a bar that attracted a motley crew of locals

the breakfast and the welcome!

all natural uncured bacon, waffles, french toast, fresh grapefruit juice, oatmeal and ambiance at breakfast were complimentary and outstanding

little lizards everywhere running around the kids thought that was an absolute delight

breakfast was very good

pool warm

no waffles in breakfast but the pancakes were good

breakfast and staff exceeded expectations. and the cleanliness of facility was exceptional.

it was close to the rv park the people we were visiting were at.

the place was clean gym was good swimming pool or excellent and laundry

breakfast was very good for cov restriction time

for people traveling with kids a plain egg option would have been nice

my room smelled like someone forgot wipe down walls in kitchen stove greasy

great breakfast, very clean room and comfortable bed

kitchen in the suite could have been a little better stocked

comfortable. very, very clean. great breakfast and very generous. super staff!!!

very friendly staff. modern and clean room. nice pool.

we did have to change rooms the a/c wasn’t working properly but we were given a late check out

another important thing missing is a laundry

next door kids stayed outside the room all night couldn’t

team at the front desk is awesome and treated my kids and i so good

the breakfast they serve is top-notch

the kitchen area was very small but had what we needed

friendly clean breakfast and happy hour kitchen in room very quiet

group was waiting since 9:00 am for more eggs and at 9:20am the cook told her they close the kitchen at 9:30am

the to go breakfast was also very convenient

breakfast was great

my kids would have been happy with that breakfast, but i prefer american breakfast

hotel was super cute, clean and offered breakfast, pool/hot tub, bikes, paddle boards, kayaks

continental breakfast had everything you could want for a nice breakfast

the resort is a bit small, so amenities like the pool can feel crowded at times.

pool setting beautiful and loved the whirlpool at night

the kids loved the pool

restaurant and bar area

no longer serve breakfast due to covid

there were five sports teams and their families staying at the hotel, but the kids were all well behaved

left our laundry bag

room, friendly and attentive staff, very good & varied breakfast, safe location, easy and quick

the kitchen staff during breakfast were also extremely kind and attentive, though i regret not

staff, clean room, pool, breakfast and coffee

was very clean, pool was excellent, front counter person was superb

no daily room service.

not even my kids wanted to sleep there

the room was comfortable and clean, and the breakfast was very good, with many options.

not even my kids wanted to sleep there

i could not pay on the card i secured booking with as a gift for my kids

the cleanliness and the hot breakfast

comfortable bed, excellent staff, nice breakfast.

people acting crazy at the pool

location, all staff friendly, rooms clean and modern, breakfast great, swimming pool off the breakfast area was terrific with a great view of the pond, and an added bonus views of

pool is small and under trees, coffee is not good

kitchen supplied well, but no coffee only filters

pools close to early, food at the resort as well as its serving staff were horrible and very pricey

having access to the marriott pool and spa next door was a huge bonus as the main pools and hot tub for our building closed at

location, cleanliness, beach area, pool, spa and location to attractions.

beach and pool right at your doorstep

pool wasn't recently cleaned

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool is heated and has some shade to use if needed

didn't replace coffee, kitchen towels or run dishwasher

rooms were super perfect. kitchen, living room, comfy bed.

airport shuttle

rooms are extremely bright at night, it is very noisy at all hours, the kitchen left a lot to be desired and the beds were wildly

big pool, hot tub and restaurants, but it wasn’t even a problem traveling back and forth with kids and senior citizens - either you walk on a lovely path lined with banyan trees or take the

pools, views, lounges

indoor bar area very loud

i enjoyed my spa experience very much as well

resort , a lot of activities , very good service, the pool open until very late and you have amazing

the pool is shaded all day

the bar and pool were top notch and the gym was one of the best i’ve seen in the area regarding hotels

the free airport shuttle is an amazing amenity

friendly, helpful staff, clean rooms, great patio/pool. good location

lobby bar did not have large selection

they even managed to produce a range of breakfast items on thursday morning, which was the last thing i'd expected

had the best wifi service here and i stay at many hotels through the year

the pool was

breakfast was awesome

clark at the front desk was very friendly and professional and the next morning our breakfast was very good

not enough handicap parking

pool area was never cleaned from day before

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful staff and accommodations

shuttle driver was wonderful

pool area was short of towels once in a while and maybe some more umbrellas would be nice since it

the pool was colder than expected, but did not detract from its enjoyability.

we needed an early shuttle, plus somewhere to eat, and have a drink. bingo!!! had it all!!

pool, rooms

i had to call for the shuttle bus and they were able to help me with directions as i needed to return the car to rental

the restaurant & bar are very nice and convenient

very nice place . i consider the laundry room bit to small. but overall is beautiful.

did not get room service

pool area was fantastic great atmosphere

room service to freshen things up would be nice, but with covid still rampant, precautions are good

no room service

also was very pleased with shuttle service to airport (at 4 am)

location was great. food at bar attached was awesome. wedding anniversary was a success.

clean-helpful front desk-airport shuttle

the gym facility the have pretty good equipment and was nice and clean

great location! clean, and a heated pool !!!

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

hotel breakfast was very good and convenient

it was very expensive for what it was with a view of the parking, but the rest was fine.

great setup for families with kids. breakfast is huge bonus. never took advantage of happy hour.

to be done on a tuesday when people aren't really vacationing or trying to have family time for kids very disappointed and especially mom we couldn't have a barbecue and a pool day at the hotel

it was quiet and restful and the breakfast options were amazing

the breakfast, the room with 3 nice beds, the oven in the kitchen

large fridge in kitchen area real dishes!!

it also has a sink with cookware, dishwasher soap and kitchen paper towels

the rooms were big and comfortable . the staff was great . breakfast was good too.

how early the bar closed downstairs..

having a restaurant on site. nice pool. large room and bathroom.

room was nice food good but pricey good gym

i liked that it was pretty (but most hilton’s are) and i liked there was a gym onsite.

staff was great, loved the pool area and hot tub.

the room was big and clean. great location easy to walk places. the tiki bar was fun.

tiki bar and pool were easy access from room, but no noise made it inside room

they have a very nice and clean pool

the tiki-bar was great and the pool area was very clean too

nice pool nice tiki bar nicer accommodations.

pool can be very noisy wit the screaming kids

great pool, tiki bar, dining, boat taxi service, and a village with shops

we asked room service and did not come.

the rooms should have robes and slippers. room service was a very long weight.

were dirty was left over room service food and dishes for several days staff at the front desk did not know how to extend

pool was very nice.

staff in the hotel were very friendly helping us to late check out

hotel property and pool also very clean

we were even afforded connecting rooms to facilitate our kids

good free breakfast, nice gym, excellent pool, great location, real nice staff

absolutely spotless. shuttle driver and hotel staff were amazing

the shuttle was a huge plus and the bus stop right by was a bonus

located - good price - nice, clean room - good breakfast - friendly staff

the hotel was close to rsw airport and the shuttle service ran on time

excellent shuttle service to airport and other local restaurants/destinations, amazing breakfast, pool looked great this time (and we used it) and beds and pillows very

rooms were lovely and clean and had everything you needed with also a gym

very clean, great service at bar & a wonderful breakfast.

clean, had great room, gym and bar. the staff were great

breakfast and gym

the rate on cleanliness does not represent the whole facility nor the room or gym or bar, just that the towels for the second day although looked clean, were full of some large

laundry had 1 machine and it was used the whole night, quarters to operate but front desk had no

location, cleanliness and lovely breakfast buffet

the laundry doesn't work properly and the hotel is expensive

laundry, pool, breakfast, the water in the pool was dirty

breakfast area was small and became crowded

the room was very clean, fresh linens, plenty of choices at breakfast.

nice big pool gym soft beds fridge microwave coffee maker in

appreciative that staff accommodated an early check in to allow for planned family functions

breakfast could have been longer.

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous and everything was very

updated. comfortable beds. decent breakfast.

laundry room needs some updated machines

we enjoyed the big swimming pool with the kids

the grab and go breakfast is convenient, but lack of choice makes it difficult with picky kids.

the pool closed at sunset

very clean and welcoming and shuttle to/from airport was great!

shuttle service was very prompt and i appreciated the variety of food available at breakfast

outdoor pool area was gorgeous and a great place to eat breakfast

availability of shuttle service

24/7 coffee and tea available, good breakfast selection, friendly staff

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

i asked for extra towels and they said they would bring after laundry caught up that didn't happen

nice outside pool and hot tub

friendly staff and great pool area!

it was close to the airport and offered breakfast early in the morning

suites, great wi-fi, amiable staff, with clean and modern facilities (pool, gym, lobby,etc)

adult only rooftop pool and bar

loved it all, pool, bar restaurant, rooftop, room, view etc

we looked forward to getting a cabana by the pool

need more kid friendly food options at the pool side restaurant.

pool closes early and the wi-fi was not good

cookies, friendliness of staff, fitness center

parking lot isolated from any attached walking amenities

spacious room, 2 tvs, very clean and modern, the reception staff was lovely, free parking

the cookies! nice parking spot.

nice, the room was clean & spacious and the facilities were perfectly maintained

had 3 small kids with 2 adults

swimming pool was disappointing.

breakfast bar is outstanding, with scrambled eggs, sausage, ham and cheese croissants, hot oatmeal

the breakfast was great!! we love the pool being open 24hours!

missed our 5am shuttle and hotel employee was so kind she gave us a ride to the airport

the fact that the laundry room closed at 10pm

did not swim him in the pool

quiet safe location, excellent breakfast, very clean quiet room, friendly staff.

breakfast was good

the indoor pool, breakfast, location, and the housekeeping did a great job at cleaning and making the room

of the guests were so rude to the staff and the guests with kids couldn't keep them under control

the kids enjoyed breakfast and freshly baked cookies

227, and said fleas were getting on my dog, we took out like 15+ fleas attached to my dog in the span of 4 days

breakfast or coffee available in lobby swimming pool was close gym room exercise equipment we’re out of

clean has a pool laundry and king size beds

loved the bar and restaurant views.

can expect the hotel to provide few bottles of water in the room which are not part of the mini bar

also excellent gym fully equipped and lots of room to work out

only one pool was open and it was very dirty almost as if it had not been vacuumed for a week or so

loved the pool overlooking beach amazing views from our

the pool and the manager lady

let me check in super late and when my flight was hours wait time they let me chill by the pool till my uber came

breakfast assortment was all very good

always very pleasant and the security does he have any building always made me feel safe plastic pools very

there was a guest laundry near our room and lots of noise outside our door late into the night

they are right on the beach, have an amazing pool & the rooms are so comfy and clean

very large apartment with a view to the lagoon, fully fitted kitchen, washing machine and dryer

wasn't easily available, unless you planned ahead and utilized your own kitchen facilities

luxury right on the beach with a mini kitchen.

nice pool steps from the beach

breakfast, wifi, cable , location. room service

dirty laundry room

stay here when in ft myers, front desk staff very helpful, room was clean, pool was great

excellent location and great pool. awesome continental breakfast.

clean nice pool

very big and modern room. nice gym.

would of been fantastic if there was a coffee maker available in the room due to no continental breakfast area due to

i was putting back some laundry soap where it belonged

my kids weren’t too happy and comfortable

would like a hot breakfast with eggs / meat and would pay extra for it

can't say anything bad i have been here for 2 months and they have been great pool is always clean the staff is

grounds being mowed with noisy gas mowers while guests are trying to enjoy pool area

pool area over crowded , breakfast buffett and ambience could be improved

the gym is one of the best i've ever seen

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too many for too little

easy connection to a golf course and a large spa centre

price and staff. early check in and late check out available.

good breakfast in pleasant location

laundry where dirty inside from prev

every time we go to naples we stay in fairways inn of naples ,the breakfast is fantastic

very large pool that was fabulous, continentle breakfast exceeded expectation, room was very clean with plenty of room

pool needed cleaned

pool was heated and wonderful addition and pleasant surprise

kitchen and amenities

heated pool

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

the pool and grill area ..

liked that its equipped with a kitchen , it has a gym and pool

the kitchen definitely came in handle

pool area was dirty

the spacious room with the full kitchen and the cleanness.

i was gladly surprised when i asked for a late check out of a hour hour told yes

pool area too crowded... for me... but business must be good!

not really for kids

great pool and courtyard

the pool area was perfect for sitting and relaxing

staff, clean room very comfortable, nice pool well-maintained

beautiful, clean, parking , breakfast , space , king bed

along with the cleanliness, the extravagant breakfast buffett, and the most comfortable of rooms

bed was comfortable. staff was extra friendly.the pool area was excellent.

pool needed to be vacuumed and skimmers emptied.

clean room and pool