the pool is too small and we could use it because there were too many people every time we approached

cleanliness, quality of food (breakfast)

breakfast

everything was good and has great breakfast too

hot breakfast, plenty of towels.

just a small wish to have a gym available

laundry room dryer and washer sometime didn;t work

the gym was excellent

laundry room could use a little attention

well maintained breakfast very good

my family enjoyed it because the hotel room was spacious and well equipped for family with kids.

breakfast was delicious. great location

the pool was heated and my kids enjoyed themselves

the room is big, nice, crean, and have a little kitchen and that is really cool

nice small kitchen !

laundry, pool, breakfast, the water in the pool was dirty

cleanliness and location. check in easy and precise. good variety for breakfast none

no free breakfast.

clean and nice pool. easy check in

i didn’t feel safe on the third floor where the laundry is because people were coming out of the room with only shorts on to walk around with loud

i got bait and switched with golf package and manager was less than helpful

the pool for the kids is spectacular

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

pool, water park, and lazy river

golf couy

bc we had to bend too much and the room had no closet … there were other guests smoking at the pool which was obnoxious; should be a smoke free environment

pool and

very clean, great service at bar & a wonderful breakfast.

breakfast was excellent with a great variety of options — and it was never the same two days in a

location room breakfast convenience

the guest laundry facilities were very useful

breakfast was great

every time we go to naples we stay in fairways inn of naples ,the breakfast is fantastic

love the garden and the spaces to be there, special for kids, they loved the fish pond and the bunny who was walking free around there

laundry facility was good when traveling

very big and modern room. nice gym.

the room was good and large enough to separate the kids during down time.

rooms, pool, cleanness, friendly staff

rooms were excellent as was the room service

parking lot isolated from any attached walking amenities

bar restaurant has delicious food and drinks

need more kid friendly food options at the pool side restaurant.

adult only rooftop pool and bar

loved it all, pool, bar restaurant, rooftop, room, view etc

loved it all, pool, bar restaurant, rooftop, room, view etc

pool closes early and the wi-fi was not good

parking, bike rentals, beach chair, towel n bottle water included

the staff and free breakfast

minor issue was the pool area had 4 umbrellas and minimal chairs

maybe if the pool was a bit bigger and an area pool for the kids would have been great but we understand it's a

wifi never worked, however i didnt call down to ask for assistance because apparently if i would

no restaurant or bar in the hotel or anywhere close

wonderful pool area, and great though meatless breakfast

it was nice have a fridge and a wet bar in the room

the construction meant no gym, some unforeseen noise, no breakfast or eating area, etc so none of the listed amenities were

the gym was not available which was an additional surprise

wifi didn't ever connect

just handed me the key with the wifi info and room number listed

the room was comfortable and clean, and the breakfast was very good, with many options.

good breakfast and coffee

there was no room service unless you request it, the floor wasn t clean or vacuumed well, no garbage picked

the rooms were clean, staff was friendly and good sized gym

people acting crazy at the pool

breakfast

pool is small and under trees, coffee is not good

the cleanliness and the hot breakfast

enjoyed the pool and the gym

nice people, really good pool and jacuzi.

everything the pool the staff the location the people very nice

the pool was small and they didn't serve a complimentary breakfast.

pool location

friendly helpful staff, very clean, comfortable and quiet. excellent breakfast.

the rooms were super clean ,and the breakfast was very good

the pool was fantastic

definitely not kids friendly hotel

i also loved how they had regular sized waffles and 4 mini ones you could make for the kids

loved the sunday afternoon s'mores for the kids

my kids loved the pool & my husband & i loved walking on the beach at dusk

staff makes sure you have a wonderful stay pool is super nice for those traveling with kids

nice pools and restaurant was great for dinner. gym was fine.

room service was slow

everyone was very nice, the room was clean, the breakfast was good, and the location was good.

breakfast is varied but always plentiful

having a bar and restaraunt were a nice bonus

the pool area is fantastic with plenty of beds and clean towels

breakfast was different every day. staff was nice. rooms were excellent.

friendly staff, clean room, walking distance to so many places and the pool

little issue the last night with partiers in the room next to us 12:30at night yelling and little kids yelling and screaming

clean rooms, friendly staff and a great breakfast served around the pool area

breakfast is served by the pool in the tikki bar area

breakfast could improve

beautiful pool & tiki restaurant with great food too

hotel was perfectly fine, and nice for us as a family with kids

there food great don't know how they produce so much quality in that kitchen and bar staff and all those young waitresses great

the tiki bar was a great place to unwind and meet some new people

pool & restaurants on site. casual atmosphere. good location.

nice hotel for the price. felt like a real vacation. loved the shuttle to the beach.

breakfast was outstanding

free shuttle to the beach is very welcome

shuttle to beach

beach shuttle and location.

the suite with the pool view, full kitchen, lots of closet space and a private screened in balcony

didn’t have access to laundry facilities.

pool, screen in balcony mini kitchen

my husband and i stayed in a poolside suite and were very impressed with the spacious living room/kitchen area

it is not the ritz carlton but, when i get for my money a living room area, with a full kitchen so i can cook my hot dogs, big a** closet if i had twerps they could stay there and large

restaurants throughout resort though they were quite pricey cold water available by beach and pool

the beach service wasn’t great but the pool had a great vibe and service

the location, the hotel, the staff, the luxury accommodations, the view, the beach and the pool

room, pool

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too many for too little

the staff and the rooms were clean.great morning breakfast ud83eudd5e

they were extremely small and felt more like kitchen towels than proper pool towels

safe precautions. bagged breakfast was very good.

the kitchen area was very small but had what we needed

4) no water in the gym

i did not have breakfast there.

staying the room across from the gym, expensive, breakfast

was able to check in early- staff was helpful, friendly and understanding of my need for early check in

the pool, jacuzzi and the gym!

not kitchen prepared, but a larger and better selection than most hotels that serve breakfast

the pool is good

nice room okayish breakfast quiet room parking wifi about 20 mins walking to downtown

pretty good breakfast selection and location.

very disappointed with this no room service, no clean towels, had to go to the front desk to get them, was told that i had to

aybe 2,4,5 years old) and throwing rocks and

the only thing was i was across the street instead of by the pool and beach

privacy of the room, the large shower, private outdoor sitting area, the pool, the restaurant on site, a pristine beach

they are right on the beach, have an amazing pool & the rooms are so comfy and clean

nice pool steps from the beach

wasn't easily available, unless you planned ahead and utilized your own kitchen facilities

the staff was amazing justine at the pool was so nice

loved the bar and restaurant views.

staff, tiki bar, beach, pools

my massage at the spa was perfect and the view in my gulf tower room was superb

only one pool was open and it was very dirty almost as if it had not been vacuumed for a week or so

bathrooms by gym were dirty …. had to pay for parking

walking distance to dock, restaurants, and shopping. food and bar on property.

room size and room staff, pool area, gym & laundry

pool is great!

breakfast could have some health options as well

however, unfortunately the staff put us in an adjoining room with a family with a baby and young kids who cried and screamed all night which made for a long unrestful night and early morning

treadmill is not user friendly and the gym is small but it s functional

on check out day we cleared most of out stuff from both rooms and took the kids downstairs for breakfast

location, room, pool, hotel bar

my wife had to do some work down there she tried logging into wifi but could not connect front desk girl said she heard other guest were having issues and it

nice pool and outside bar

the hotel is well located and has a good pool next to the harbour

the pool was great

reasonably priced too with plenty of options and specials the staff were friendly and helpful pool towels available nice pool area with bar big rooms, well furnished lovely

pool bar closed quite early, it was the only bar for the property

3 diff charges for room service

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

spa was fantastic

location has everything beach, pool bar and restaurant

spa was great

the breakfast

you have everything there to spend the best time: very nice rooms with a small kitchen, perfectly clean, right next to the water, you can take use a kayak, a paddle or bicycles

kitchen towels would be better, instead of one

the staff are lovely, the decor is just awesome but best of all the amenities - the plunge pool is the perfect place to sit with a cool drink and read

my kids would have been happy with that breakfast, but i prefer american breakfast

laundry facilities are a plus, as are sunbeds and an umbrella

they had chairs for the beach and free laundry facilities

i loved every touch of the stay, and even had the convenience of free laundry on site

everything: location, space, bed, laundry/dryer

free laundry facilities, water, small coolers to use were a great touch

the kitchen staff during breakfast were also extremely kind and attentive, though i regret not

the room was clean and the free breakfast was delicious

breakfast was ok. variety of standard items but the hot food just did not look very appealing.

pool area could be made more comfortable and appealing, attractive!

pool area small, not enough chairs

pool area was nice, lots of room

breakfast wasn't as good as i thought it would be.

did not like being woken up at 330 by the fire alarm going off was upsetting for me and my kids standing outside at 340 in the

may the bar open more hours

no late check out and unsupervised kids in the hot tub splashing adults

did their best to offer a hot breakfast amid the pandemic

breakfast had a lot of wonderful fresh fruit and other good items, but the scrambled eggs left

little lizards everywhere running around the kids thought that was an absolute delight

get to use the breakfast because we didn't wake up before 10

the pool not very inviting

the water park.

facility is beautiful, and my kids love the pools and water slides

the facilities and amenities exceeded our expectations, especially for the kids, making the experience even more enjoyable

seemed as though this was a busy time for pool and bar

amazing pool and rooms.

pool amenities is fantastic and the lazy river is just perfect

there were no bottles of water in the room, the vending machines or for sale outside of the pool bar or restaurant

excellent place for kids

lots of good events for kids daily including pool games

lots of kids yelling and crying

room was great. it even had a kitchen.

no accommodations for early check in or late check out don't try

the room, the pool, the gym, the location and friendly staff

was spacious, good sized gym and swimming pool area

great little kitchen area and loved the screened in porch sitting area.

staff went above and beyond for my family to get a early check in, nice, clean , and love the staff and

good room service friendly staff

the pool was colder than expected, but did not detract from its enjoyability.

peleton in the gym

amenities, flexibility with parking our trailered boat, pool/spa was well-maintained

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

grills at pool area

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it—not relaxing at all

rooms are extremely bright at night, it is very noisy at all hours, the kitchen left a lot to be desired and the beds were wildly

kitchen lights was not working

spacious room, clean, pool, friendly staff

think ) at check out

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful staff and

not enough handicap parking

location was great and the shuttle service was super convenient. the breakfast was amazing.

shuttle driver was wonderful

it was clean, very comfortable, and spacious. shuttle available for transport to airport.

free airport shuttle was super

bar and restaurant were an added bonus

excellent pool and jacuzzi area

i had to wait a long time for the shuttle from rsw to hotel and he made it right

the rooms were big and comfortable . the staff was great . breakfast was good too.

plenty of parking on site and good swimming pool.

hotel was spotless great worker and even better breakfast.

it also has a sink with cookware, dishwasher soap and kitchen paper towels

set our alarm to be a breakfast 45 min before it was over and all 3 days by the time we arrived all the hot sandwiches

so-called smoking area really needed to be cleaned up a lot of lg and nasty stuff in the round pool

pool is run down and the chairs are old

was great and i'm not much of a breakfast person but if i had to complain about one thing it would be their lack of a decent

room - great. bar - great. breakfast. - bad.

i don't eat breakfast.

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't available

shuttle to the airport- fantastic shuttle driver

hotel staff is so friendly and kind, especially the lady at the breakfast buffet whose name is natalia

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

opening the breakfast buffet a little earlier on the weekend as there were many families with the kids who came to the swim meet and needed to leave before the breakfast was normally served during

plenty of clean towels in the room and at the pool

shuttle to airport and walking distance to eat at a nice cracker barrel restaurant

quiet safe location, excellent breakfast, very clean quiet room, friendly staff.

they promised us a shuttle to the airportport and were ready and waiting for us even at 5:30 a

good breakfast, clean comfortable bed a

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous and everything was very

breakfast

appreciative that staff accommodated an early check in to allow for planned family functions

gym was too small, not as pictured, expected suite with bathtubs in main area was deceived by

glitch but the real reason was they gave our double queen away and gave us a king room that kids had over flowed the toilet in and by the bed were puddles of who knows

having a shuttle to airport- key to choosing hotel

easy directions, friendly staff and good breakfast

the breakfast was good and the staff were nice. the kids liked the heated pool.

breakfast bar is outstanding, with scrambled eggs, sausage, ham and cheese croissants, hot oatmeal

the pool was a small.

spa didn't work

in at 4 for kids get in pool was freezing cold didn’t heat up until following day leaving hot didn’t work

breakfast or coffee available in lobby swimming pool was close gym room exercise equipment we’re out of

my kids couldn't sleep on the pull out bed because the frame was broken so the mattress kept falling

do not like the gym that wears the crazy black mascara she looks like a witch and told me she was going to cast a

the staff was very friendly it was very clean the pool area was amazing

i like that there was breakfast in the morning

the gym had no weights, only a cardio machine or two, and the one piece of equipment it had, didn't

the breakfast n pool

cleanliness,great staff,good breakfast, around everything u need

very clean and very friendly staff. breakfast was very good.

front desk attendant joan was excellent and went above to accommodate an early check in for us; housekeeping was kind and got us in a clean room early; breakfast was

she was uninformed about the shuttle services and was talking trash about her manager to customers

shuttle service was very prompt and i appreciated the variety of food available at breakfast

pool is not heated so is not used

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

breakfast was awesome

door between pool and lobby did not open readily with my room key card.

staff was wonderful, pool was warm and quiet, breakfast was delicious

was good, just the elevator was out of service and the pool too but tech difficulties happen

great location! clean, and a heated pool !!!

the bar was really fun and the food at the restaurant was tasty

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

location, nice pool area and gym

very clean, modern, great location, amazing staff and awesome sports bar attached.

$5.00 per laundry load seems excessive.

paying so much for laundry liquid

very clean. good breakfast. very comfortable for a family with kids.

nice pool great location had a great time

our room was right next to the laundry room and sonia was quite noisy.

free laundry and coffee a bonus

each room has kitchen area with ice maker but takes long time for ice to make

pool was open until late. cleanliness & friendly staff. answer questions quickly.

needed a pool

facilities included gym and laundry room where you can do laundry free

a fantastic continental breakfast and laundry if need be

a fantastic continental breakfast and laundry if need be

breakfast was amazing,loved the bed!

breakfast was wonderful!

pool was not heated and closed at dusk