heated pool and hot tub were clean and relaxing

very clean, great service at bar & a wonderful breakfast.

location room breakfast convenience

breakfast could have had better variety for people who didnt eat bread type foods

the swimming pool very nice and the gym excellent

the pool was refreshing and clean

breakfast was awesome, cleaning and towels good, parking also.

gorgeous place. great pools. great views!!!

pool water could have had more sparkle.

the swimming pool was green. it needed to be cleaned and more chemicals.

it was cleaned, good breakfast and staff very friendly .

good breakfast and coffee

my kids loved everything you had to offer

my kids couldnâ

my kids loved everything you had to offer

breakfast is still being served as a 'breakfast box' rather than hot breakfast like others in the

breakfast was ok, not hampton inn quality, coffee is god awful.

room smelled musty and bleachy like pool water because it was carpet through out, which i'll never understand why florida hotels have

pool could be cleaner.

great pool

friendly, helpful staff beautiful breakfast with ample item selection

gym facilities could be improved, more equipment.

they were extremely small and felt more like kitchen towels than proper pool towels

love the breakfast. great service

having a kitchen with refrigerator and dishwasher.

breakfast was fresh and enjoyable, and the location was convenient for nearby shops and restaurants

everything you need is in the kitchen and there was even a counter to eat

ice machine didn’t work very well and the pool heater was not working

breakfast was great

continental breakfast was the best, especially fresh milk for coffee

the property from we entered the premises until we left, reception, resturant, housekeeping and pool area all staff were friendly and dedicated to

bar restaurant has delicious food and drinks

rooms were excellent as was the room service

the bar inside has decent food

hotel very quiet,ample parking, complimentary coffee, a very

pool closes early and the wi-fi was not good

we looked forward to getting a cabana by the pool

loved it all, pool, bar restaurant, rooftop, room, view etc

loved it all, pool, bar restaurant, rooftop, room, view etc

adult only rooftop pool and bar

price and staff. early check in and late check out available.

room was clean and bed was comfortable. continental breakfast was great. pool area was lovely.

priority is safety, cleanliness, comfort, and a place that welcomes our canine kids

very good pool , quaiet clean ! great location. very friendly workers. the best !!

convenient breakfast and onsite laundry

the bar was not cozy, just at the front

little lizards everywhere running around the kids thought that was an absolute delight

very clean, good breakfast, very friendly staff

the pool not very inviting

breakfast and the pool were excellent

very big and modern room. nice gym.

love the grounds and all the activities that the kids can do

water park kept my 8 yr old son occupied for hours

excellent covid protocol in restaurants, room service and public areas

the family pool was perfect

room service was hard to get had to request every day

there were no bottles of water in the room, the vending machines or for sale outside of the pool bar or restaurant

the food at the bar and grill was good

we enjoyed the dining and drinks by the pool everything was outstanding

the lazy river was good, when open, and the varanda bar & grill was good value, again, when open

everything to spend quality time with your kids or by yourself

the staff was amazing justine at the pool was so nice

mike at the baleen bar was awesome ud83dudc4f adrian waiter at baleen was wonderful

tikki bar very lovely place for an evening drink

pool accommodations were

that the gym was closed.

room, friendly and attentive staff, very good & varied breakfast, safe location, easy and quick

staff was amazing, from check in to needed help with the laundry and checking out

left our laundry bag

the door out order by pool

the kitchen staff during breakfast were also extremely kind and attentive, though i regret not

pool, water park, and lazy river

the golf is nice. breakfasts are good

shuttle to beach ritz carlton very efficient

the pool for the kids is spectacular

pool, water park, and lazy river

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

happpy hour between 5:30-7:30 the breakfast buffet included fresh fruits, breads, all kinds of meats as well as a chef making omelet,

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

were queen beds shen actually the bed are full size beds, so we had to get another room for our kids because you can t fit a teenager with an adult in a full bed

did not like being woken up at 330 by the fire alarm going off was upsetting for me and my kids standing outside at 340 in the

was very clear room and pool , very good staff

so it had 2 beautiful room with 2 complete bathrooms a huge living room and a full kitchen

they are right on the beach, have an amazing pool & the rooms are so comfy and clean

the hotel itself is beautiful and right on the beach with a very nice pool

well equipped with kitchenette and everything you need to prepare a meal

the gym is one of the best i've ever seen

restaurants throughout resort though they were quite pricey cold water available by beach and pool

also while i was in the spa i noticed it needed painting and could use updating in the decor department

coffee bar in room was not adequately stocked

the pool was under construction, yes they let me know after i booked and there is no cancellation so

breakfast was great

nice small kitchen !

very nice clean room for family of 6! breakfast included and pool area !

hotel, the best breakfast we've had whilst travelling through us

breakfast goodie bag

quality of the steam rooms and sauna in the gym, very old and in need of refurbishment and deep cleaning or full replacement, no keys in locker

missing some entertainment for kids

spa and pools

bar service, front desk, restaraunts, pool

best pool, and a shuttle to the beach , which also has a great greek cafe

everything complimentary breakfast for my granddaughters birthday.

room service and the lady was very rude on the phone

parking in the garage below

super comfortable beds, great gym, great shower pressure, great lobby and a great steakhouse

bicycles provided complimentary, excellent gym, newspaper and coffee daily, shuttle to beach and chairs

great, helpful staff. breakfast and the pool area were wonderful!

gym was well stocked

guest laundry was superb

that i was not on the highest floor and the gym wasn't open

greeting on arrival, easy parking, lobby very nice, room exceeded my expectations, roomy, small kitchen, nice decor, very clean - nice breakfast with helpful staff everything was very good i

room - great. bar - great. breakfast. - bad.

breakfast. should be full to go with the price and free.

for one and two their was a lot of people drink in the back that didn't stay there i had my kids with me didn't trust that place for my kids we came that way for a youth basketball tournament

property was full of questionable, unruly guests, loud kids and a bar that attracted a motley crew of locals

they didn’t have enough breakfast items

lots of space to park and a laundry room for guests

rooms were not being cleaned due to covid. breakfast was granola bar and yogurt.

nice pool area and bar with happy hour

had a guest laundry but was a bit expensive

amazing accommodations with great balconies and heated pool....

in close proximity to shopping and restaurants nice clean pool

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

pool wasn't recently cleaned

close to the airport and there is a shuttle service

i liked the kitchen in the room and the nice size fridge. the walk in shower was great to see.

the pool could be a little bigger, to small but it was nice hang out spot

rooms were super perfect. kitchen, living room, comfy bed.

didn't replace coffee, kitchen towels or run dishwasher

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful staff and accommodations

the breakfast was great and the staff very friendly and professional

pool area was never cleaned from day before

think ) at check out

ncidentally everything looked so appetising, great selection ) , andy for the shuttle to the airport and robert

we needed an early shuttle, plus somewhere to eat, and have a drink. bingo!!! had it all!!

parking is readily available and there are nice amenities such as pool, jaquzzi, bar etc

welcoming, central location parking was easy. food beverage in lobby was convenient

amenities, flexibility with parking our trailered boat, pool/spa was well-maintained

the restaurant & bar are very nice and convenient

nice people, really good pool and jacuzi.

location and late check out

pool location

the pool was small and they didn't serve a complimentary breakfast.

nice pool and the little bistro was very handy

the pool was warm. the staff very helpful and friendly

pool upkeep.

breakfast was great—everything that you could ask for

very clean and comfortable and the pool so warm,my daughter love it!!

i also loved how they had regular sized waffles and 4 mini ones you could make for the kids

i had to wait a long time for the shuttle from rsw to hotel and he made it right

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

the bar staff was amazing.

the bar and pool were top notch and the gym was one of the best i’ve seen in the area regarding

lobby bar did not have large selection

you shouldn't serve such rubbish especially if you have families with kids

stayed in a suite room with elements of a kitchenette; here are some things that were excellent about our stay; its central location on

there is a good sized pool and clean

the breakfast was very lean. good coffee and juice but that was about it.

the pool and tiki bar right next to it. it was great for the price!

the kids enjoyed

nice size room, studio style with couch, table and chairs, nice mini kitchen

room as small refrigerator, internet ,pool , bar and restaurant

near the swimming pool many people are smoking.

the tiki bar was a great place to unwind and meet some new people

beach shuttle and location.

location, pools and hot tubs, suites were perfect.

although it did not have a pool, we appreciated the bigger bathroom and kitchen along with a dining room table

gardens, fish pound, ubication, mini golf etc, etc, etc

the 2 bedrooms were spacious with tv's, comfortable beds, and a great kitchen to stay for a whole week if needed

hotel was spotless great worker and even better breakfast.

the rooms were big and comfortable . the staff was great . breakfast was good too.

set our alarm to be a breakfast 45 min before it was over and all 3 days by the time we arrived all the hot sandwiches

the breakfast, the room with 3 nice beds, the oven in the kitchen

clean, large rooms..... complete suite with kitchenette

beach bar menu items were good - especially the grouper tacos

location has everything beach, pool bar and restaurant

friendly staff; the location; the bar on the beach

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

spa was fantastic

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

close location to airport, great service on shuttle bus to rsw. room spotless.

absolutely spotless. shuttle driver and hotel staff were amazing

pool was very small but wasn’t an issue for us

excellent shuttle service to airport and other local restaurants/destinations, amazing breakfast, pool looked great this time (and we used it) and beds and pillows very

the pool area another faucet to rinse off your feet before going into your room so you don’t track in

we will be sure to request the pool side when we go back

noise from lower bar was loud suggest rooms closer to south end of hotel

the convenience of room, to bar to beach, was just awesome

over all we worked with it all though it was a little over priced for how small the room was the kitchen i asked for was very disappointing we could not have used it even if we wanted to mainly

breakfast was exceptional

the pool needs maintenance.

housekeepers, front desk, lobby, breakfast

the pool location.

room, very hard mattress, poor pillows, very low and uncomfortable toilet, very small pool for so many rooms

good wifi reception

view from bar lovely

kids couldn t sleep

gym ok, pool ok

great hotel with amazing pool :) just a short wall from 5th ave rooms great and

beautiful up to date hotel at a perfect location. marvelous pool and view on the river.

they have a very nice spotless gym

the staff was very kind, very clean and vey friendly for kids

the day without telling us, and we waited longer than we would have liked before going in to the bar to settle our tab, only to find he had left

kids friendly, good

laundry facilities available

the amenities didn't really have any entertainment for kids. the pool was basic.

breakfast was included and was fun for kids because they have a proper waffle machine and they were really good

free parking

a lot of teenage kids running around

laundry machine only takes quarters

everything is very nice the pool the rooms and the food really good

all the facilities we needed including laundry spacious room, good breakfasts, access to pool and sunbeds, good location for travelling

just my room next to the gym , noise in the morning

i did not have breakfast there.

the free laundry is plus for me, also the pool was nice

gives you allot of bang for the buck… the pool area was as nice and well layer out as many more expensive properties

they accommodated a late check out for us

it was well laid out and had a full kitchen

the pool area is something you would see at more expensive properties, it landscpaed nice and has a

free laundry facilities, water, small coolers to use were a great touch

they had chairs for the beach and free laundry facilities

i loved every touch of the stay, and even had the convenience of free laundry on site

also, they have an ice machine in the laundry room

everything: location, space, bed, laundry/dryer

no pool outside the pictures on line show one i was very disappointed

the indoor pool, breakfast, location, and the housekeeping did a great job at cleaning and making the room

indoor pool is very good

the indoor pool, breakfast, location, and the housekeeping did a great job at cleaning and making the room smell

shuttle to airport and walking distance to eat at a nice cracker barrel restaurant

small kitchen, fridge and

good view of the gordon river and marina as well as pool and tiki bar

and specials the staff were friendly and helpful pool towels available nice pool area with bar big rooms, well furnished lovely

allowed me a late check out of noon

the pool was great

the breakfast was delicious with great variety to choose from

nice big pool gym soft beds fridge microwave coffee maker in

breakfast could have been longer.

complimentary hot breakfast with plenty of choice

there was ample parking for our truck, (26 foot box truck but semis could park there too)