possibly a small bar out by the pool one elevator was broken

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

quiet, good location, good breakfast, happy hour, friendly and professional staff

we like the atrium style interior, extra large room, and custom omelette station at breakfast.

no late check out and unsupervised kids in the hot tub splashing adults

pool wasn't recently cleaned

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool is heated and has some shade to use if needed

we appreciated the facilities, such as pool, gym and basketball

spacious room, clean, pool, friendly staff

close to the airport and there is a shuttle service

rooms had kitchen

young lady preparing the breakfast was so extremely lovely

left our laundry bag

was very clean, pool was excellent, front counter person was superb

breakfast selection was great and the room and hotel are very clean

breakfast was outstanding.

pool and spa area was just ok wish it was closer to beach

nice breakfast got a shuttle to airport really nice and courteous driver

it's a perfect location, the pool was fun, and we slept well

my only negative comment was the bar was already closed by the tine i got checked in but luckily there was plenty of options within

love the short complimentary shuttle to the airport and have stayed here every time we are in florida

at breakfast

was very clean. free breakfast was decent. comfortable and quiet room.

the staff, pool area, and breakfast was awesome!

the shuttle taking us places for free

location was great and the shuttle service was super convenient. the breakfast was amazing.

the bar and pool were top notch and the gym was one of the best i’ve seen in the area regarding hotels

i had to wait a long time for the shuttle from rsw to hotel and he made it right

quiet, hotel shuttle to airport, all good

it was clean, very comfortable, and spacious. shuttle available for transport to airport.

bar and restaurant were an added bonus

love the kitchen amenities, dishwasher, microwave, mid-sized refrigerator, comfortable bed!

the breakfast, the room with 3 nice beds, the oven in the kitchen

more luxury bedding water preasure in shower poor, area around grills pavers filthy, pool dirty and not

it also has a sink with cookware, dishwasher soap and kitchen paper towels

set our alarm to be a breakfast 45 min before it was over and all 3 days by the time we arrived all the hot sandwiches

was great and i'm not much of a breakfast person but if i had to complain about one thing it would be their lack of a decent

for one and two their was a lot of people drink in the back that didn't stay there i had my kids with me didn't trust that place for my kids we came that way for a youth basketball tournament

good location, delicious breakfast

i don't eat breakfast.

room - great. bar - great. breakfast. - bad.

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

spacious clean rooms, friendly personnel. nice breakfast. very good quality for this price.

very clean and good continental breakfast.

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't available

the pool is great at this property.

in spite of covid they even managed a hot breakfast and great coffee

the breakfast and the welcome!

get to use the breakfast because we didn't wake up before 10

website says it has a restaurant there is no restaurant they have a tiny little bar with some cookies and candy and free

the bar was not cozy, just at the front

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

there were no bottles of water in the room, the vending machines or for sale outside of the pool bar or restaurant

the only bar /restaurant is outside and got very hot

the lazy river was good, when open, and the varanda bar & grill was good value, again, when open

the pool and lazy river area. the ferry to the beach.

the indoor pool, breakfast, location, and the housekeeping did a great job at cleaning and making the room smell

airport shuttle, complimentary hot breakfast, mini-fridge+microwave+coffee/tea station in room, walking

great shuttle service

warm pool, clean room, great staff, good breakfast

room was in a very quiet location. free shuttle service for early morning flights.

the room was very clean, fresh linens, plenty of choices at breakfast.

breakfast could have been longer.

everything was exceptionally clean including the pool

pool was warm (and empty of people so we had it to ourselves)

location was good ... kids enjoyed breakfast...staff was friendly

the water park.

facility is beautiful, and my kids love the pools and water slides

there was a private party at the hotel bar during the stay - it was very noisy at the lobby and outside, there were loads of drunk people

all the amenities like shopping, shopping, coffee shop, etc. the pool was also nice.

activities for kids programmed every hour

nice outside pool and hot tub

the staff were excellent and the pool was very nice

no laundry or ice available

the gym had no weights, only a cardio machine or two, and the one piece of equipment it had, didn't

cleanliness,great staff,good breakfast, around everything u need

the pool area was very nice with very modern comfortable outdoor seating in the shade with ceiling fans

breakfast bar is outstanding, with scrambled eggs, sausage, ham and cheese croissants, hot oatmeal

nice clean hotel. priced right, good location and loved the heated pool.

the breakfast was fabulous and our daughter loved it, too

the breakfast was good and the staff were nice. the kids liked the heated pool.

the area, facility, breakfast, it was all wonderful.

outside pool got a little tight with so many guests

there 1 night and then back to airport for shuttle to naples

shuttle service was very prompt and i appreciated the variety of food available at breakfast

carpet and overall cleanliness, great breakfast, punctual shuttle

noisey people and kids running up and down the halls.

all equipments in the gym are old. elevator is not good. .

in at 4 for kids get in pool was freezing cold didn’t heat up until following day leaving hot didn’t work

convenient location for airport. we left before breakfast so we can’t comment on it.

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in the motel laundry

the breakfast was good and convenient, and the staff was friendly

small kitchen for extended stays

gym facilities could be improved, more equipment.

the kitchen area was very small but had what we needed

very convenient location, friendly staff and great room! very nice breakfast for us too!

our room was very clean and comfortable, and the pool area was also well maintained and clean

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

the room was very clean & spacious, they are one of the few hotels offering a quality breakfast of fresh fruit, sausage, scrambled eggs, omelets, bagels, cereal

door between pool and lobby did not open readily with my room key card.

although we didn t swim the pool looked lovely

the shuttle staff were exceptional in their customer service

location, nice pool area and gym

location was great. food at bar attached was awesome. wedding anniversary was a success.

the shuttle drivers were the best

i loved the pool and the sports bar food they have inside. staff was very professional.

would have been perfect if we were traveling with our kids

breakfast food is good as well

wish we could have stayed longer and used the pool, it looked nice and refreshing

nice clean rooms big parking

nice, well supplied kitchen area

limited breakfast

breakfast area was small and became crowded

breakfast was awesome, cleaning and towels good, parking also.

i didn’t feel safe on the third floor where the laundry is because people were coming out of the room with only shorts on to walk around with loud

breakfast variety could use some work.

they close pool area early.the breakfast wasn't enough

heated pool and hot tub were clean and relaxing

rooms were lovely and clean and had everything you needed with also a gym

location room breakfast convenience

we also enjoyed the bar they have and complimentary breakfast

it was cleaned, good breakfast and staff very friendly .

ffin in a bag)

i could not pay on the card i secured booking with as a gift for my kids

cleanliness, was sunpar, room service was not as expected.

good breakfast and coffee

pool was nice and warm staff was friendly

friendly and helpful staff, great breakfast and overall very peaceful and relaxing atmosphere

pool is small and under trees, coffee is not good

great location to golf courses, beach and restaurants.

the rooms were clean, staff was friendly and good sized gym

the pool area very small for a hotel, but everything was good

were attending a wedding and i was able to call ahead and ask for early check in

staff was great, loved the pool area and hot tub.

the pool was small

also, the tub was a little slippery and the single grab bar was poorly located if needed

nice pool, clean rooms, friendly staff, free breakfast!

the room was very nice remodeled breakfast was fresh and delicious. people were nice

pool was decent and a nice seating area to eat, which was great to take the kids out of the room for meals

breakfast due to covid

laundry room needs some updated machines

off the main road, and not a ton of outdoor space (probably not best for kids / a large family), although the dock / patio area the hotel does have is very nice with a good

have stayed in hotels all over the country but this one was like a bed and breakfast, unique and quirky

there could have been more items for breakfast

continental breakfast was the best, especially fresh milk for coffee

breakfast was fresh and enjoyable, and the location was convenient for nearby shops and restaurants

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

kitchen with a large fridge then most hotels

pool warmer . supposed to be heated

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question loved it

would be a restroom facility with a shower so i could change and soap off after being in the pool following my post-check out use of thee pool

attractive pool area although we did not use

it had laundry , workout facility

love the kitchen and how they have the accessories for it

only wished there was a pool/hot tub.

nice room24 hour gym & laundry pleasant front desk staff comfortable room

spacious rooms, gym was decent

staff was amazing ...breakfast was amazing

laundry bags that were given by the front desk kept ripping

along with the cleanliness, the extravagant breakfast buffett, and the most comfortable of rooms

wish the heater to the pool had been working

second floor, exercise room, and laundry.

breakfast was very good for cov restriction time

pool and gym were closed

breakfast was great

it was close to the rv park the people we were visiting were at.

hotel seemed newly built or renovated. rooms were very clean. good hot breakfast in the morning

the kitchen definitely came in handle

two staffs that served breakfast and happy hour, manny and kelly, are wonderfully people

no jacuzzi or hot tub around the pool

pool. basketball court.

pool area was dirty

the service was excellent, they let us have late check out early check in. the beds were nice.

pool is not that big but perfect if you want to get refreshed on a very warm summer day in florida

our room location made it easy to watch the kids while at the pool

hotel is very clean bed is comfortable and the pool is great

not really for kids

fitness room smelled moldy tred mill was broken

night staff, another day staffer was watching loud violence on his phone right next to small kids

friendly, helpful staff, good breakfast options, close to everything

fitness area closed

was clean, having a laundry room in the hotel was convenient,

it was loud and hard to sleep had to change rooms and still could hear kids running around

didnt pull down and my kids were up at 6am

arrived at 3 and they didn't have a room for us so we went to the pool

decent location. no chairs by pool, or any indication it was open.

liked being able to do our laundry there too

i was gladly surprised when i asked for a late check out of a hour hour told yes

pool was very nice and clean. room service was exceptional

there was a guest laundry near our room and lots of noise outside our door late into the night

didn't like the fact that there wasn't any meat at the breakfast bar

good great value for the money + a decent continental breakfast.

always very pleasant and the security does he have any building always made me feel safe plastic pools very

would like protein at breakfast e.g. a hard-cooked egg or yogurt

the pool and safety.

the wifi was good and the cable was a good quality and offered a great selection of channels

also the accessibility to the pool

tight parking lot.

laundry room wasn’t air conditioned.

that was the purpose of me getting the room cause of kids birthday to enjoy them self not sit in a room

just a bit awkward when i’m going to do laundry and there’s a homeless man sleeping on the folding table

he said it was just kids playing

pool was good but kids with loud music is not proper water was cool

pool was nice and clean

food was great grandkids loved the pool and playground

i liked that there was a laundry room for guests, since i stayed there for two weeks

great bed, great view, amazing sunset, great pool, great restaurant

the pool area another faucet to rinse off your feet before going into your room so you don’t track in

gym was out of towels 2/3 times i went during my stay and the wifi kept going out

hyatt met my needs, it was hot and needed to accommodate my grandchildren and the pool served its purpose 100%

and high quality treadmills in the gym

the beds were comfortable, the room spacious and the included breakfast very satisfactory

staff told us we had to leave the pool at 11 pm because it was closed

the breakfast and the greetings.

quality inn hotel clean and well taken cared and also there was a mexican restaurant inside with bar and delicious food

towel for the pool, we're not available we had to ask for them

long line for breakfast.

the bar connected to the hotel has good food.

the gym needs wipes to clean the equipment between users

was great ud83dude03 clean, comfortable, pool clean, jacuzzi was great

the pool area was clean, neat and safe

there were no towels in our room ! and they had no towels in laundry !

very helpful staff, great breakfast

i really enjoyed the pool and hot tub area, lots of space, never felt crowded, and overall just a nice hotel to get away

spacious room, 2 tvs, very clean and modern, the reception staff was lovely, free parking

gentelman that vacums tried to intimidate me on my way out, this place is not safe for women and kids

an small hotel but very clean, comfortable, super nice staff, christopher from the bar so nice and great costumer service, i really recommend it , breakfast was great

gentelman that vacums tried to intimidate me on my way out, this place is not safe for women and kids

need more kid friendly food options at the pool side restaurant.

loved it all, pool, bar restaurant, rooftop, room, view etc

pool closes early and the wi-fi was not good

we looked forward to getting a cabana by the pool

loved it all, pool, bar restaurant, rooftop, room, view etc

nice pool nice tiki bar nicer accommodations.

pool side sunset view from the open air tiki lounge is the most relaxed i have ever been at a hotel

close to many restaurants and bars, comfortable room, great pool

was able to get a room close to the tiki bar and the pool

the tiki-bar was great and the pool area was very clean too

small but very nice gym

comfortable king room, pleasant acccomadating staff, nice breakfast.

staff in the hotel were very friendly helping us to late check out

the pool was clean and the pool area was nice and clean

good breakfast, clean room and staff was friendly

price and staff. early check in and late check out available.

the gardens,the rooms and pool area are super clean

there was not a dresser to put your clothes in and the breakfast could have been better.

plus the accommodations for the kids

2 coin laundry machines + 2 dryers, complimentary detergent at reception

breakfast was amazing!!! the waitress, amber was super efficient too, and very friendly.

pool

advertise kids eat free and that was inaccurate. no indoor pool.

i had to cover my kids ears

the pool area could’ve been cleaner.

very big and modern room. nice gym.

clean, nice breakfast, easy to access from i 75

we couldn’t stay at the pool long because of it

even had a heated pool

of fort meyers by the motorway but the sound proof means you can’t hear a thing great little kitchen with everything you need we were very happy

eggs were less than desirable. not enough seating for breakfast.

staff were great especially the breakfast buffet helper, room attendant lady

the breakfast was fantastic i wanted to tip, but didnt have cash

new, clean, parking, breakfast

i am on a very limited diet my husband greatly enjoyed the breakfast

new well built,well kept place with a good location, and breakfast!

rooftop bar used to allow smoking

clean nicely decorated hotel in lively downtown area..on a decent price. nice rooftop pool/bar.

location is perfect. roof top bar nice for a meeting spot valet very accommodating and friendly.

george in the rooftop bar was great as well

the hotel was under construction in which we were not told no coffee or room service