hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and

in room with king bed and spa tub

many thanks for the early check in, it made all the difference to my stay

the complimentary breakfast offered a wide variety of foods and beverages

the staff were very courteous, and the pool area and hotel was exceptionally clean.

breakfast ok, would have liked more hot choices

the room is nice, loved the pool and hot tub

comfy beds and pillows, very clean, nice pool.

the wifi worked

room service was excellent, with fresh towels provided daily

no eggs bacon or sausage for breakfast

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

it also states in description there is a hot tub at the location when my kids asked the manager he said

kids i presume knocked on our door 3 x and ran away but we didn t answer so they stopped

kids i presume knocked on our door 3 x and ran away but we didn’t answer so they stopped

we especially enjoyed the pool and hot tub area

outstanding breakfast every morning

great location and free parking!

kitchen area is disorganized eg

eggs were drenched in butter. otherwise breakfast was okay.

location close to family, updated main lobby and dining, available gym and laundry

breakfast was great and the staff was very friendly.

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

excellent room, great facilities, including the gym, pool and breakfast area.

pool and gym were very busy.

pool was good and breakfast was a bonus. thank you.

fun pool not deep and perfect for kids

bed was incredibly comfortable. breakfast was very good.

pool is small to do laps. gym needs a few more machines.

the breakfast was good.

breakfast - meal selections were amazing pool - well kept and the kids loved it

love the kitchen and that breakfast is included.

hotel is very clean and pool is very nice temperature, staff works very hard to keep the fasciitis looking

bed was very cozy, room was quite even tho there were kids running around

great gym

are a family of six and the staff made sure the kids always had what they needed and even made sure they got time in the pool when we didn’t have

i used the gym and was happy to have good equipment.

pool was nice to have for the kids to enjoy after a long day too

breakfast included was a great value

definitely want to come back when the pool and gym are available

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

bar was over priced and drinks were not made right

loved the facilities and the gym was awesome

property is well kept, very clean, great bar and restaurant

bit fancy for kids and offered a

paid wifi is good

the pool had toys for the kids

restaurant is lovely and bar area is pleasant and perfect for hangout with friends

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

giene)

pool breakfast restaurant room staff late check out

nice facilities like gym and swimming pool. nice environment.

the wifi wasn t as good as expected

also the waterslide was a huge hit with the kids

breakfast was really good, a lot of options

staff provided excellent service at the front desk, at the pool (lifeguard) and in the breakfast

excellent breakfast, very clean gym facilities.

well renovated, comfy beds and has a laundry that we can use for 2

we had 1 breakfast and it was excellent.

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

i didn't get to use the fitness facilities because of time, but those also looked decent

not sound proof enough, too close to laundry room

breakfast was very good, we went down to the breakfast room for coffee because we could not work

breakfast and location off from hwy easy access

i didn't have breakfast

the hotel upgraded us at no charge from a 2 queen room to a 2 queen suite with full kitchenette

is was at 330 when we checked in)

having the practically full kitchen amenity in our room was great for us as we were in town for a sporting event and this

parking under construction making it very difficult for those us with with walking disabilities

kitchener had just turned to red that morning

i ordered room service 3x but had to pick up from reception

location, easy access. lots of parking.

have had to stay in kitchener multiple times due to work

kids running in the hall all hours of the night

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

they had a great breakfast spread !

the room was clean and comfortable. the breakfast was very good.

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

there was a half hour wait for the laundry

they gave us an early check in. the room was large and the breakfast was very good.

was great - the staff were amazing, the hotel was clean and quiet, the breakfast was super

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

the breakfast was really great

loved having our own kitchen facilities. makes life so much easier.

if we had known there was a kitchen and a refrigerator we would have brought some groceries and made our own meal

the pool was open if you signed up for a time

surprised to have a little kitchen and sitting area very spacious

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

the pool was miniature

beautiful pool room.

golf staff

we had access to the pool which was unexpected due to covid restrictions

pool

great facilities nice and clean, breakfast was excellent

the breakfast was very good.lots of variety.good and friendly staff.rooms were clean.

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

the breakfast was very good with good selection of food..

location and hot breakfast

restaurant with bar on-site.

loved the restaurant and room service!

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

i was not pleased that mini sticks were allowed and there were kids running around screaming and yelling

room service was available for dinner

room was clean, breakfast was lovely and the pool was great.

gym pool internet location bed

no pool open

my son enjoyed the pool, it was clean and fresh towels were provided

pool needs a bit of an update

free healthy breakfast

pet fee

grab and go breakfast was disappointing

staff was very nice and the breakfast was convenient to get up and go

ny channels), friendly