menu variety for dining and breakfast good

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told it was and i missed it

also waitress and bar staff were professional and quick

evening meal in the bar was delicious and value for money

now, guests are made to have dinner in the bar or in a little adjacent room called 'the bistro' -really not a bistro, more a throughway

excellent wifi

room very comfortable. breakfast good but could have been hotter.

in the bar very expensive and had to purchase swim hats to use the pool but as hotel guest this should

gym was excellent visited all three evenings of stay. food and room brilliant

room was quite expensive for one night for what it was, we didn t receive a wifi password on check in and the area is too rural to use mobile data and the breakfast was quite

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

finished my food arrived, when asked where are the chips for my daughter, waiter tried to tell us kitchen was closed as it was close to 9

hotel was beautiful, room was nice and the swimming pool was clean and great facilities

wifi slightly poor

everything . the pool and proximity to town centre

stay we were there for the dolly and shania tribute and we had a great time and the bar man micheal was great and even gave us a complimentary coffee before we left in the morning

very little - except wifi strength in rooms needs to be improved

having 2 armchairs and the table for room service meals was welcome

very friendly staff and great service - wifi in rooms could be much better though.

very spacious and comfortable and quiet but wifi was a bit below par because of where i was

wasn’t aware the apt’s weren’t at the main hotel until i checked in and had all kids and bags out so had to walk

comfortable, well appointed and clean apartment with excellent wifi

breakfast was freshly cooked and dinner in the bar was lovely

it also had good wifi

didn’t overcharge for breakfast for the 3 kids

good gym for a nice pump

staying here - staff super friendly and helpful, allowed us late check out which was amazing

clean, tidy excellent breakfast ,adequate gym and excellent staff.

lovely. breakfast was gorgeous

parking, great new gym and a very good breakfast

staff were helpful and the bar had a great

location, friendly staff and lovely breakfast

great friendly staff, bar and food

the bar area i did not use or dine in however it did look nice and inviting, if i had the opportunity

friendly staff early check in late check out amazing all round

early check in wasn't an issue

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids activities

breakfast had a great choice. room big and bed comfy

early check in booked. room mit ready.

very comfortable and clean room. good room service. staff friendly and helpful throughout.

lovely room service and breakfast

staff were excellent. kids received special treatment!

everything, room service food was exceptional.

we ordered room service also for supper and breakfast

wifi was terrible

all everything good bit food was awful found got in my dinner chicken not cooked fully an my kids dinner was tasteless

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and the asian housekeeper woke us up knocking on the door even though we put a

room service from the restaurant and the salt and pepper chicken was amazing

false advertising for free wifi when we had to pay for it

the kids very much enjoyed the free chocolate bar on arrival

excellent. the gym is a great amenity.

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

late check out

breakfast included in the rate was a major decision point for me trying this new hotel

breakfast 3 star staff 5 star location 5 star rooms 5 star

staff, room , food, location, bar in other words everything amazing !!!

we were offered late check out

lovely bottle of real milk came in breakfast tray from room service so had lovely mugs of tea before heading out

good facilities and friendliest staff ever in particular francine on reception and mike in the bar who enhanced our stay even more with their friendliness and going out of their way yo make us

gym could be bigger ud83dudcaa

facilities in room are excellent, great wifi connection

got into our room early and late check out , also got option to have interconnecting rooms on

good location, very friendly helpful staff, nicely decorated, warm comfortable bar area

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

got late check out when we asked which was

convinence ,friendly staff, thanks to the receptionist who give us an early check in

room service breakfast - room for improvement this was dealt with quickly and efficiently - thank

9 for a beer in the observatory bar ud83dude32

couple of times we were in loft and staff using also with laundry trolley

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy water hadn't been replaced

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn't get the lights to work in the room or bathroom

got an early check in as the room was available! great service.

also there being no gym/pool on site is a bit of a nuisance

no gym/exercise facilities, small bar.

very disappointing that no compensation was offered other than a late check out

friendliness of staff location bar and food available

location is excellent and wifi is

she is such an amazing staff member, lots of help & recommendations for myself & the kids

superior room we also booked only had a shower and with kids also in this room was not ideal

rooms were over 30.degrees and when adjust temp they kept going back to 30 degrees kids too hot

staff were nice but we rang for late check out night staff said no way, day staff allowed us for 1 hr but charged us the full

was excellent for all the bars and restaurants needed

location and grab and go breakfast. the early check in was very helpful.

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

room was ready for early check in. very clean and comfortable room. although

saturday night wouldn’t be ideal for those with young kids

not really aimed at young kids.

the location and the hotel is perfect, the gym was a but disappointing but for the price and the location, it can be excused

got an upgrade to the samson suite, truly exceptiuonal and staff are amazing from front desk to room service

very poor service in bar...not. much to do for kids

the location the staff the architecture the shower was nice and hot good wifi

we enjoyed spending time in the lounge and bar areas, listening to local musicians, having a relaxing drink, but it was also nice to have the

we have requested for early check in and late check out and they could accomodate us

as the same with all hotels - would like an option for early check in

to much of the city by walking or bus; very friendly & helpful staff; nice little restaurant & bar in lobby (& a lovely room full of help-yourself teas); several really nice common areas w comfy

early check in and late check out

jazz bar, cocktail bar and breakfast room were on point

breakfast was fantastic location spot onud83dude0dud83dude0d

exceeded this by also bringing a small birthday cake with a candle, in at the end of our lovely breakfast

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

gym was well-equipped with variety of weight and fitness machines

i paid for breakfast on arrival but then didn't have much, but there was plenty available

bar fridge, travelling for long periods of time i would like to be able to go to the supermarket

breakfast was far better than anticipated

would prefer a bar of soap instead of hand wash. but that's just my preference.

breakfast was a bit cold but otherwise excellent

arrived early and asked if there was somewhere our bags could be stored before check in

nice to be able to get a triple room for our kids

first class breakfast with lots of choices available including gluten free section

negative was kids had to leave bar at 9

had room service and food was excellent

by adam at reception that both restaurants were fully booked and the only way we could eat was room service

room was huge and comfortable, breakfasts and room service we had in evenings were amazing

breakfast was great

in, the woman at reception did not provide information for breakfast times, check out times or wifi details etc

room service had a tray charge of 5 which i didn t know about before ordering, or before

gave me and my 2 kids a 200 room about the bar where a live band played till 1 o'clock in the morning, my kids

was not the right hotel for us and my kids

this was a factor all of the staff the next morning shared, the ladies at breakfast and reception alike were all very kind and made you feel at ease

room and bathroom, veeeeery easy to park in the car parking behind the structure

buffet -lack of choice of cereals for kids,no porridge,selection of breads poor,bacon

staff were outstanding,place was brilliant, kids loved the pool and mummy loved the bar , food was gorgeous,will be back

was lots of kids at the pool which is fine but should not be in the jacuzzi

loved the hot tub and gym

parking is difficult, but the hotel is in the center of town, and the hotel parking is free

we enjoyed the heated pool, steam room and gym

breakfast was exceptional, great selection of food and speciality coffees

only thing i would say is maybe a separate bar from the bar restaurant

the staff in bar and restaurant were really friendly

breakfast in the morning is fantastic and was just the icing on the cake

putting on gloves to get my breakfast from buffet ud83dude13