this was a great place to stay with kids. many fun activities!

was upset we were given a room without laundry since this is the main reason we booked

resort fee was high for us. wifi was very spotty.

the food and bar by the pool were excellent

guards saw our parking pass and let us in

all the vanities for the kids?

the wifi wasnt working so good.

the pool was cold

king size large soft comfortable bed, and the kitchen was nice , i cooked every day

room service poor - almost invisible

there is a shuttle that takes you to the disney parks

about the hotel was the entertainment area, both pools, pool tables, gym, arcade but how close all the amenities were to the hotel itself

i can honestly say me and my kids were delighted about how well the beds slept

change anything everything was great while my kids say maybe a little bit more games in the game room because they enjoyed it but they would’ve

very convenient location, easy shuttle use

only complaint i have is i asked for one of the small cartons of milk (kids size, that were in the coolers in the lounge area because i just bought some cookies) and the

and i don't like the fact that when using the laundry they hold 12

we did not use the pool

everything was good! the breakfast needs veggie;-)

the room was across from the laundry room and people were washing there close and being loud at 3 am

how they charge for room service

the pool was small but quiet

it smelled so nice. very clean and great gym

from the smell of the perfumes and laundry of the property all the way through comfort beds, spotless rooms, delicious meals

due to the times we checked in/out, we missed breakfast

breakfast. you can’t grab and go something that needs to be warmed!

pool and staff were excellent

the restaurant next door- wildside has great food and full bar close to lots of gift shops easy drive to all disney

better shuttle times for universal and didn't understand why they didn't go to magic kingdom

the breakfast was phenomenal. location to theme parks awesome. great choice for families.

the kids zone was a huge hit with my kids

i ordered food from the menu at the bar by the pool and it was delicious

i loved that it was plenty of things to do with my grands & that you have shuttle to the parks

there is a swimming pool, kids zone, gym

loved that we can park the car closest to our hotel room and plenty of parking

rate we had for the room and first floor access made it easy for us to get in and out with young kids and a disabled family member

price, pool, room, breakfast, staff and free shuttle to theme parks close to many

nice heated pool that was open till 11

stay here with my kids was awesome, the breakfast was very good, we were close to everything, rooms were very clean,

most of the items hoped that i hoped for in a family vacation stay: pool, numerous close by restaurants, free breakfast, refrigerator, microwave

the pool was full of bugs and debris

bar and food

the location was great, very good price, the rooms have nice size, the pool area is very nice.

didn't get a view of the pool, but that wasn't an issue it was dark out and everything was closed

was very clean the bathroom was cute it was in a good location nice outdoor/pool area

pool area was huge and clean. the space was great in the villa no problems

loved the room and full size kitchen

we had kids and it wasn’t really appropriate

they had a gym

my children loved the pool and made lots of friends

great for park travel and pools!

room to front /pool area /buses /food court /digital check in

the kids love the themed out buildings and pools, and we love the clean rooms, affordable prices and

as a single mom with 3 kids

they have a couple pools, a gift shop, and a cafeteria with some good options

swimming pools were amazing

sunset wall with plenty of restaurant an entertaining options, and the best commodity of all free ev

no room service

the pool and gym are open now and hopefully the spa and water park will soon follow

fabulous pool and grounds, an amazing spa and all sorts of activities for children

was a nice stay with 5-9 years old kids

location; shuttle; pool; restaurant; grift shop

on disney property with a disney experience. included parking.

courts are always friendly and entertaining for the kids

excelente for kids

great pools and kids areas! everyone very friendly, good food! great access to theme parks.

d more relaxing) if they had room service or an in room microwave

the convenience of early check in , amenities and distance from the parks.

resort was nice. kids and wife loved it just a short 1 day vacation but well worth it.

the downside are the rooms are kinda small and old where we were assigned in and there was no late check out available which is kinda sad

facilities fabulous with gym and pool

facilities could have been better - no hot tub, small pool and no gym

great little private pool overlooking the lake at the back

pool area was a bit small.

small but useful gym

the resort has so much to do with kids

very nice pool area if you are with children. on site laundry facilities.

the food court was great and having 3 pools to use was also a huge plus

room service did not come daily.

convenient and the people was very respectful, great hotel for a weekend with the kids

service was great, bed was amazing, free shuttle was handy, free apples a nice bonus.

i saw a basketball goal over the pool in the photo gallery and my son was excited to still ball on vacation but when we got there it

the pool was fantastic, with comfortably warm water, and the kids especially loved the fun water slide

visited this location to celebrate my kids birthday at universal

area was great, self-service laundry room was good, easy parking

the bar area had comfy sheets to rest and enjoy a drink

and finally, we got a few drinks from their bar & lounge area

pool at reserve disappointing, bar area not open at specified times

1 restaurant, lobby bar closed early then advertised, rooms are small, no balcony

the pool area was small, quiet with cabanas and a bar

gh humidity) - awful laundry service

$20 a day for guest parking, $28 resort fee was bogus, covered 2 bottles of water, intermittent wifi,

parking cost for self parking plus resort fee parking and wifi should be included

um, hotel pools, bars, and gyms are pretty standard

room service food wasn t worth the cost

whoever was directly above us had screaming kids running around at midnight and 1 am

we also had connecting rooms and one room had a leak, so our kids had to move rooms on the last night, which was a giant pain

night several unsupervised kids out playing past midnight

i was able to park my truck and small trailer close to my building without unhooking

the kids had so much fun and loved all the large character statues

love the shuttle for the parks the room service for the kids the pool the walking around and the views we love this

they also have a laundry room

bby wifi is fine)

great pool

love the shuttle for the parks the room service for the kids the pool the walking around and the views we love this

very clean , the staff are so friendly and very helpful. the breakfast area is fantastic

pool it s really nice and kid friendly, food was really good and service was nice as well , the

she helped us check in/out and was very welcoming, specially with our kids

we love that there is a heated pool and 2 different hot tubs

additionally, the room service staff discarded the soap but did not replace it with a new one

i love the location, the pool, and the staff.

the great pools here plus the decor.

many dining options, the best pool on property and walking to epcot and hollywood studios

the resort felt intimate, and housed the best restaurants and pool area

interior and location especially the pool

i love that it was in walking distance to epcot and the pools were spectacular!

the pool is also amazing

pool.

location and pool area

everything! pool, location, transportation was great!

2day) when we had already purchased a 5-day ticket to parks

no room service for cleaning.

enjoyed the anemities in the room and outdoor pool.

got to do better with the room service there was hair and stains all over the carpet and bathroom

eir parent company).

requested early check in & room was available before noon

the location to the parks and airport. the pools and restaurants

lots of pools and things to

great entertainment for kids

the pools are very nice however there were so many kids in the pools it was loud and kids bumping into you, too bad the resort doesn t have an

friendly staff, enjoyed restaurant options both at waldorf and hilton next door

stay was amazing everything from check-in, room service, bell services, valet, rentals, seamless

the zero entry pool was good for kids and was very warm

quiet resort with free shuttle to disney parks

golf course is amazing & all the staff are very happy

the full bar by the pool area and pretty secure!

weakness i believe is that more breakfast options are needed; waffles were popular with kids so there were lines for those

free shuttle is very restrictive

free breakfast was pretty nice too

great pool and walk up bar with tables.

property, nice pools plenty of on site activities for kids and adults to do

not enough bandwidth for wifi, for the older kids that likes to play video games .

and the pool was amazing for the kids

we loved the water park and the pool near our accomodations

vows good only bad i wish room service came more frequently

the bar 1521 had and amazing burger and fries for $20

when i got back from disney at midnight i couldn t order any room service and we were hungry and needed a drink but overall it was a perfect stay

the staff at the pool area bar were very pleasant as

golf

is great for little kids, it's not too deep

golf course right next door was a plus

fantastic personalized service, plush carpets, and ideal location near theme parks, golf, and restaurants

amazing pool, kids loved it!

the view of the golf course from the room was great, can't wait to play it

no room service but i understand cause of. covid

pool area was nice with plenty of shaded or sunny areas

the pool area is nice and clean, used the gym very clean too

pool and snack bar was amazing

if you're staying there, definitely check out the pool: it's great to spend some time after travel there, and they keep it warm

the kids enjoyed the robot making soft serve ice cream machine in the lobby

there is a water refill station in the gym which i appreciated because i drink a lot of water

the laundry.neess more machines.

great kitchen, very nice rooms

the breakfast and laundry facilities were an added plus for me as i like to travel back with all my clothing already

the pool was great

the pool was clean and a really nice luxury for the price

the free breakfast was pancakes, toast, a couple of cereal choices, yogurt, coffee, etc

didn't have the breakfast

clean rooms, clean pool, friendly staff, ample parking spots

was a very clean / comfortable room for a great price. pool was very clean also.

the set up of the property is very good ud83dudc4d and the staff was great ud83dudc4d the pool bar has some of the best pizza ud83cudf55 out there

cost of bar drinks and gift shop items

the breakfast bar and pool area were our family favorites

the location was very nice, close to evething the room with a complete kitchen

plenty of space in the room with kitchen amenities

we had room service instead

sad that two of the restaurants and the spa were closed but that was due to county ordinances

poor signposting to the gym and spa

son loved the pasta there)

disney shuttle was very unreliable to return to the hotel

cleaning pool

pool area was clean an inviting

good breakfast

pool was decent sized, breakfast buffet was typical

were a little hard and a little more variety is needed on the hot breakfast

the place was clean, friendly staff, the pool was entertaining and great for the kids

helpful staff, free parking, access to many amenities (although i never got to use the water park stuff since it was too cold), close to disney, reasonable price, free breakfast that

i loved the breakfast and the activities for the kids were awesome.

breakfast was only until 930 am, it could have been till 1030am so the kids could sleep more

like all the activities that were included in our stay such as the zip line, mini golf, arcade, pools and rock climbing, location was good near restaurants and shops, the parks were

like the mini kitchen, and how you guys provide breakfast for your guests, and the amenities were

the person that greeted us to the cleaninging and breakfast servers, they were warm, friendly, and helpful

pool

the pool was fine, but in the shadow of the building for the first half of the day

pool area is stark, had a gas smell and exhaust from the laundry facilities vent out where the

room service is practically non existent

hotel has everything things you want , swimming pool, disney tickets, bar, activities at the hotel and they have a delicious breakfast , i

the pool area was amazing it had a wave pool, lazy river, water slides, and bar servers who came around to take food and drink orders

the renovated pool area is amazing!

water park and deli