i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

just the beach and golf course

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

really small room. wifi not working that day. employees at reception not welcoming enough.

room service was very poor because they did not leave new soap or paper towel and did not pick up

restaurant bar staff was slow

wish there would've been more of an option of food / room service

beds were very comfortable and the gym was a great facility to use

no room service, had to go to lobby to ask for coffee for the in room coffee machine

location with casino , easy to find, close to metropolitan area

we paid over $300 in basic fees

could not check in until 15:00 the swimming pool was full of screaming kids, so no chance to enjoy it

there is a small casino that was nice

they let young kids hang at the pool drinking all night

early check in

the gym needs to be updated a bit.

casino, being smoke free

gym was very nice clean and good variety of machines weights and cardio

breakfast selection was good

the gym was 24 access

kitchen should be opened later

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the day of the check out

juan and josean at the outside bar were great as well as alex

the breakfast was mediocre. ordered a la carte, expensive for what it was.

the hotel and our food bill was much less compared to the food bill at the hotel restaurant or room service

the room was big and the bed was so comfortable we slept like a baby, breakfast was amazing, the pool and beach exceeded my expectations

the beach and everything near it. great location for everything. i loved the gym and pools too!

food was good, room service was good

i love the beach access from the resort along with the 24/7 gym

i appreciated the full gym on site

love the proximity to the beach and breakfast was amazing every day.

don't like that everyday i had to call for room service to clean my room and to make matter even worst my room wasn't clean they just have me

pool area, gym and beach

the pool

o many to name) were amazing and friendly

kids were running around screaming down the hallway, which looked like it was in desperate need of

pool was amazing rooms were very clean.

nice decor, relaxing environment, kept carpets clean and main areas clean, has a small gym but good to do a few repetitions, two restaurants accessible from the lobby despite the small

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very friendly and

we arrived so early and he arranged early check in plus breakfast for us

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing swim

everything excelent. friendly persons nice and clean room and pool.

breakfast coffee and the pool

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

it's a house with its own pool and private beach

i wish they could have a better spa facility

the swim up pool bar was great

we had a great time enjoying all it has to offer but the mini golf needs maintenance.

clean beach, clean pools, beautiful grounds, friendly staff.

room service food was yummy

the pools were empty and warm and the bar was 1 minute walking distance from the pool and the beach

the casino is fun and has a lot of slot machines, and the gift shop has literally anything you could

no microwave to heat things for young kids

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

resturant and bar were understaffed

breakfast included

the room has a kitchen, air-conditioning, a tv and a private bathroom

good breakfast clean rooms nice staff

tificial) and a sandwich with

my kids loved the garden out back

it has a small pool and lounge area in the back the breakfast was

small pool but it s nice and also clean

soaking pool and courtyard were beautiful and romantic

) the free wifi in our second floor room was spotty for the entirety of our 3-day stay, but it worked well

loved the swimming pool. within walking distance of beaches and restaurants.

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

spacious and contemporary rooms, roof top pool, gym, lush wall garden at the entrance , 24 hrs self service food stand in the

top pool and bar was amazing

pool and other amenities

breakfast was good and great,pool and staff amazing

the breakfast the best

breakfast was excellent, very varied, an excellent morning to wake up to warm food

location, gym, pool, complementary breakfast

were wonderful at acclimating our luggage for early check in and check out

access to beach, kids play pool, hot tub, sauna and bar

the pool was a lot of fun and hot tub was small but the perfect temperature

is so fun for the kids

a beautiful property. the gym is very good for a hotel gym

pool for toddlers

every part of the hotel was clean including the gym and toilets

the night entertainment was awesome. my fiancè loves having the casino right next door.

i truly loved this resort. the only thing i think could have been better was the casino.

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

the pool bar employees service wasn’t top tier

breakfast was great!

cleanliness, friendly employees, wonderful breakfast

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

the laundry machine didn’t work

close to everything so it was walking distance to beach, restaurants, shops, casino, etc

booked a ocean view room with a balcony, but had only a partial ocean view and we overlooked the gym roof

the choice of pools, the dining and bars and even the fitness center are all of very high quality in addition to

facilities

the oceanfront - sunrise is stunning)

location and the perks like water in room, gym

room service consistently missing something

nice location beautiful building pool restaurant bar staff management all very good

they advertise an adults only sexy vibes hotel which is why i booked

in the room was not working so i had to use my cell phone to call the property the whole time for room service or anything else

room service should leave 2 more bottles of water every day

pool was green

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

one elevator, loud air conditioning, shared pool with restsursnt

room was smaller than expected and the pool area was very small with no hot tubs.

it was bolted down in the lobby in the laundry room

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

the laundry facilities

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

gym equipment very

one glass of wine at bar was $16

hotel is in a good location within walking distance to several restaurants, bars and shopping

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

pool and hot tub closed to early

kids friendly

we enjoyed the pool and bar. staff was great.

i asked to leave my bags so me my wife and kids could go get something to eat and the gentleman kept telling me one moment

and desk were not clean in our room and our kids room

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

to have the gym, pool and bar open

i loved the bar area and breakfast and the way that you can order food all the way up until 10 pm

have a good small water park for

wifi has a poor signal

my kids loved the pool

the cruise terminal, lots of places to eat near by, excellent staff , great multi cultural buffet breakfast, lots of fluffy towels in bathroom, great size beds and rooms,

the laundry room had only 1 machine that was working

no room service or free laundry

location, cleanliness and staff, free shuttle to the beach as well as old san juan

spacious bedroom and kitchen

pool/gym hours are very limited to 7pm.

the bartenders from the wxyz bar were great, quick, and very friendly

great services, excellent front desk and area of the pool awesome

dirty , gym loud music obscene language , long wait for breakfast , bike not available , no happy birthday

limited menu for breakfast but i like it anyway. excellent location.

the view is great and the gym is amazing!

studio was well equipped with a mini kitchen, no stove but it has a microwave

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

full gym

loved the gym size and equipment options

the beach/pool area

i would have felt safe here with smaller kids

the kids loved it

room service was efficient

like how there was a section for family and kids