wifi not working for guests at all, and clearly had not been for some time as notice in lift

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

the hotel have ev charger

the hotel rooms were clean and the room service was also good

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

one staff (girl)on in the night bar never say tbank you allways with bad face.

breakfast is excellent, fresh and includes gluten-sensitive solutions

was excellent, staff was very kind and helpful, breakfast was excellent and the bar was open all night

breakfast had many options and was delicious

the apartment, swimming pool, food, drinks, the breakfast was amazing the hotel was so clean and beautiful

there's a restaurant, bar, large pool and lots of other facilities available including bike hire

i used their gym, which has a great facility

attention from staff to my little boy and his allergies, breakfast was excellent, room was exceptional

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

waiters are extremely attentive when it comes to serving the dinner or helping out at the breakfast time

everything! room, sauna, restaurant, spa, service, delicious breakfast.

great wifi

wifi

all staffs were extremely kind and the spa & breakfast were very comforting

the restaurants, pool, and room were immaculate and beautiful and reasonably priced

breakfast was average

mansion hosting a hotel offers much more than a a bed and breakfast

they gave us an upgrade on arrival and let us have a late check out the next day

amazing spa facility & staff. fantastic reception & amazing breakfast buffet.

like mire variety at restaurant and from room service

room service

i choose it for swimming pool and i have kids and they said itsnt alowd

i choose it for swimming pool and i have kids and they said itsnt alowd

advertise indoor pool however this actually doesn’t belong to them and spa doesn’t allow kids under 16 years

breakfast was basic not too many choices

the rooftop swimming pool provides welcome relief on a sunny day

the food is delicious, breakfast, snacks and evening meals are all memorable

breakfast was very good

just found the coffee at breakfast a little but soft, din`t loved it .

rooms and breakfast were excelent. didn't use the gym and indoor pool, but looked good.

wifi a bit unstable.

the spa is more like a community center than a hotel spa, way too many kids and screaming

the bar staff is so very kind and patient (we only speak english) and the drinks and food was top notch

breakfast buffet and the two swimming pools

the hotel rate included a wonderful buffet breakfast

everything was very clean and the hotel staffs was very friendly the breakfast was very good

good breakfast

breakfast is simple but very tasty and freshly cooked everyday

beautiful rooms, delicious breakfast, and outstanding staff

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

breakfast ,you have lots of options. the meals are very well served.

there is no cook breakfast or options but you have cornflakes and a few options of bread.

the staff, location, breakfast and comfort.

breakfast is included they had a decent selection and a great coffee machine

wifi in room

second time in the hotel and always been good, pool is amazing and clean. love that it’s quiet

wonderful treats in the afternoon, amazing pool & view, incredible breakfast in the morning

magnificent breakfast, gorgeous room and a rooftop pool. 10/10

love the heated rooftop pool

spa was amazing, both sauna was super powerful, water in swimming pool very warm

, to the reception ,to the room , the food , the location , the luxury ,the swimming pool, the spa , the reflexology , the cocktails, the location

hotel was great, staff exceptional, they went the extra mile with everything, comfiest sunbeds, spa was excellent too, the food was also fabulous

breakfast excellent with a good range of food.

gym was a little lacking

the wifi was very good, i had several flawless video calls

the wifi is very good. it keeps discontinuing .

fact that kids not allowed in pool after 2

the greatest experience room service food was not good

restrictions on when kids can use the pool was a negative for me.

breakfast was very good and cheap but lacked some hot options like fried eggs, etc.

the breakfast is very good

kids go free so why not tiny

the staffs are really kind, they allowed me to do early check in before the time

breakfast till 12:00 and 24h bar open

breakfast was great, they have everything you'd expect and a little more

there was live music one night and the bar is ok

breakfast was very good and the spa is lovely

- no room service

good location (close to metro and easly accessed by car), has everything for family with young kids

comfortable, clean, equipped, nice, super breakfast.

the breakfast was excellent!

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

cleanliness ; excellent location, decor, bar area, bathroom set up

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

still there were many small kids and lots of children were playing loud in the small pool

facilitated us with late check

really enjoyed the facilities. great gym. awesome people and amazing breakfast.

i’d like a larger variety of menu items offered for room service delivery

hotel have an amazing staff; very good facilities and above expectations room service

the room service was amazing

rooms and property were clean, pool and a gym on the roof and i think the spa was open too breakfast is buffet through a glass screen and of a good

hotel staff was super helpful and the breakfast was fantastic

had requested an early check in but wasn’t given and room was not ready under after 3pm

breakfast was also excellent

we loved their honesty bar and all the staff were so friendly and relaxed

but there are plenty of places to sip and drink from the honesty bar and enjoy views over the river

the upper terrace with honour bar access is a highlight as it has the most incredible views of the harbour

hotel with a rooftop terrace, honor bar and coffee/ tea station

the breakfast, included with the room, was excellent

the hotel is in partnership with a near by gym that is awesome

room was a little funky-configuration(pillows were awful). no gym.

the bar and restaurant staff were very attentive and the cocktails were amazing

the breakfast was amazing with plenty of options to choose from

bright, comfortable, great breakfast, great service, friendly staff, room was upgraded, gym club was good, near the

wifi in my room did not work properly

wifi provision

room service every day

arrived late from a delayed flight and the staff was very welcoming

small minor incidental things not worth mentioning (like the mini bar not seeming to be cold but we could have mentioned if we had needed it

very modern facilities , excellent breakfast !

there was a mini bar in the room

busy hotel don’t expect early check in or late check out

breakfast, friendly staff and perfect cleanliness everywhere

there are many services (restaurants, laundry, pharmacy, atm, barber, groceries) and public transport (bus, tram, and metro) nearby

i enjoyed the indoor pool & sauna the most especially since it was empty most of the time

the bar the. restaurant the concierge and reception were very hospitable and cooperative

especially the staff at the bar the manager alex was great and everyone

breakfast closes early on a saturday/sunday for a midday brunch service which annoyed me as a guest

lovely hotel. luxurious and comfortable with good staff. good breakfast.

very good fish meal in restaurant and excellent cocktail bar tender.

the gym was great as well with modern equipment though a bit limited (which makes sense)

bed comfy...nice carpet in room...great gym set up... good location...

excellent breakfast! great location& friendly staff.

excellent service at the reception bar and valet service

breakfast was very good

had no free wifi for that prize and in times when you can get wifi free anywhere it’s shocking hotel such as

pool with spacious landscaped gardens offing shade

of pool and entire pool area

excellent location. lovely and helpful staff. wonderful food. gym & pool available!

we needed laundry service and even if they don't have that during the weekends the solved it for us the same

a short walking distance there are a few restaurants, cafes, supermarkets a lovely cocktail bar and a metro station

the room design, the roof top bar and restaurant.

the kids (teenagers

love this hotel so much, quiet and clean but with good vibes in the bar downstairs or rooftop if you want them

the breakfast was great

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

the wifi worked very well with no glitches

the bar area comfy and service great

helpful staff. great whatsapp concierge. nice room. great gym!

we could also do an early check in, since we landed in lisbon very early in the morning, the room was already waiting

of hotel was very good for the metro to go sightseeing added bonus was the outside swimming pool as well breakfast excellent choice and restaurant for evening meal very

some reason my wifi wouldn't connect on my laptop

didn’t enjoy the spa facility, the indoor pool is freezing which made me and my mum very unwell during our stay

we attempted to order room service but it was very difficult, we were unable to access the web menu and the phone was

they have a sauna and pool which i tested and loved

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

room and it had all facilities i needed for my stay, especially it was quiet during the night and breakfast duration was very nice, from 6 am until noon, which is rare in other hotels in europe

close to everything i need just walking , a simple breakfast but perfect to me as vegetarian

breakfast is excellent

amazing pancakes and breakfast in general! the staff was amazing!!

very modern and perfect installation, good location, nice breakfast!

there was a small bar in the reception area it wasn't well stocked so we had to go across the road for a night cap

staff were so considerate for my early check in request because i didnt sleep a day before i arrived to lisbon

tasty breakfast with many option

the wifi is on and off with the connection:(

breakfast, wifi was a touch spotty but i do a lot of work and it did the job just fine

the gym and spa facilities were really cool and nice to use

only thing i wasn't necessarily impressed with was the gym, but going to lisbon you don't really need that anyway - walking around will make up for any

wifi wasn’t what i expected

the room service

spa was excellent

courtyard bar a nice place to chill out before dinner

wifi was a little slow at times

you don’t have a pallet for portuguese cuisine, great quality food but not conducive really for kids, no simple options for pasta, chicken etc but they were very accommodating in trying to

i didn’t get to use the gym no spa area because it is closed very early on a mid week evening but i felt secure and the

sadly the wifi didn’t reach our room, but apparently this is something the hotel addressing

the bar was very small and really geared to supplying summer trade by the pool rather than an all year round

i wish there was a fitness center. the swimming pool was a bit small for any real workout.

one of the breakfast restaurant staff told us about their outdoor bar and entertainment scheduled for that night

garden bar was relaxing and had a great vibe to it

thing - no prices for the mini bar items, i wasn't sure what was complimentary and what had a charge

nice hotel with many services (room service, mini-bar, shuttles, etc

the hotel proximity to bar and restaurants

breakfast was definitely a disaster in terms of cooked food: sausages, eggs and mushrooms

the wifi signal could be improved.

wifi was excellent

staff so friendly and helpful great spa treatments rooftop bar yummy breakfast great location

excellent location, dreaming common areas smell, exciting breakfast, enjoy full spa area with pool, sauna, and hammam, problem-solving attitude, beautiful decoration, essential bed after

wonderful spa area, good treatments offered by the spa, nice bar, very nice staff, delicious breakfast

location, comfortable room and breakfast buffet.

the gym had lots of equipment and was really nice

lovely pool

wonderful breakfast. warm pool. comfortable clean room. lots of shops near by hotel.

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

good, efficient laundry

and spacious rooms that can be joined if you book 2 rooms next to each other; very good swimming pool, location close to metro station - excellent connection with the city center and the airport,

also, there is a great gulbenkian art museum and wonderland park for kids within walking distance

there is no room service (to eat food at night) there is no bar and alcohol drinks

room service forgot to leave shampoo and shower gel had to ask myself for them

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

well located and nice breakfast

inexistant room service inexistant wifi inexistant breakfast no elevator

friendly staff, the room was clean. good room service.

of security the sound proofing in the rooms is great as the hotel is on a very busy intersection breakfast is plentiful with a good variety and is continuously topped up the shower in the room was

there was no kettle and fridge in the room or room service