breakfast with numerous choices

recommended for short stays for families with kids

gym good size and well equipped

gym and room quality

to the airport and within walking distance to the football ground, bar food was

to the airport, very comfortable, very clean, restaurant on site for breakfast, room service, super reception staff very welcoming and knowledgeable, free shuttle to

clean, modern, great service, great breakfast and free shuttle to the airport

didn’t have breakfast

shuttle service was great

hotel near airport with 24/7 free shuttle bus. clean and very beautiful room

routes in 2 nearby parks, good breakfast buffet with lots of fruits and healthy options, good gym, 5 min walk to airport, highly recommend (though

you can arrange late check out for an additional pay

indoor and outdoor pool, spa, and fitness center

helpful with early check in and printing a covid certificate. staff excellent

there was a smell that made it almost impossible to enjoy the pool

we loved the gym - very impressive

a swimming pool and sauna, the location is just across the street from a park that is great for kids

good wifi, location, shower and room.

best hotel to stay with your family, i liked almost everything, specially the breakfast.

brilliant, room modern and spotless, amazing breakfast and good gym

however, the breakfast was very good

the hotel went above and beyond to get an early check in as i was not feeling well

bar area was very nice and well stocked

great breakfast and very comfortable room and good shuttle service

it's relatively close to the airport, good breakfast, clean and modern room

paid wifi in bedroom

mini bar empty in the room check in 4pm

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of bean bags turned out to be great for

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on places, staff has to be called to bring coffee, rude when told to fill

was inviting, clean and the beds were really comfortable, the staff were very pleasant and the room service was very good

breakfast, spacious room with excellent desk chair and the desk of decent size

excellent facilities and breakfast, clean and close to the airport!

service we received at the lobby bar was excellent

wifi was not so great, and i need secure wifi

didn’t use mini bar but convenient to have

the swimming pool is clean and the spa easy to use

is no room service, and only a coffee shop (other than the restaurant used for breakfast)

the gym

wifi has good speed

the gym is pretty good for a hotel gym and is open from 8 to 8 as is the indoor pool

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

very few vegetarian options regarding room service.

team (showed me the room, facilities and made sure i am fine - also during breakfast), very nice gym, very rich breakfast

very helpful staff, customer-oriented management, well-equipped gym, nice lobby and terrace.

good room service for dinner

gym is somewhat isolated, thus for a woman to use it alone is somewhat scary

the room was very large and well-equipped: king bed, tv, wifi, mini-refrigerator, large bathroom, closet and floor space - all worked well for us

had asked for ice to be sent to our room from room service

never received it, so i juts went to the bar and asked for some

there was also a spa to avail of which we didn't

the spa was also not available, which sucks cos the spa was one of the reasons why we booked the hotel

location, lobby, facilities, value, gym, sauna, bar and much more.

kids not allowed in swinging poll although accompanied by parents

not easy to locate the spa :)

we also could park the car in the below parking garage for a nice price

would have been nice to have the bar as it was last year

i think check out and breakfast should stay available 1 extra hour.

entry to parking lot is also an exit and we had to reverse a few times as cars where exiting (and you cannot

the room was very comfortable and the breakfast was delicious

wifi wasn't working

but they have room service for that and the fridge in the room is well stocked

the evening staff at the bar near the reception were professional and fun

room service every day

autobilling of mini bar when we

room service and location.

bar shut too early

the indoor pool was excellent!

magnificent breakfast, gorgeous room and a rooftop pool. 10/10

the staff were extremely friendly, from the bar staff, receptionists and cleaner

we did not use the spa cause of limited time for kids, but we did not need it

loved the free entry gym which was huge, modern and great equipment

good breakfast, shower, swimming pool and wifi

the cost to use the pool in the spa (for kids) is too high

also i like to mention that the roof top bar staff were very friendly and especially irlen

beautiful especially the bar area breakfast is excellent with variety and good quality near to metro and a convenience shop

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service due to missing links and qr codes

also, i visited the gym facilities inside the hotel, which was a nice add-on to my morning workout

amazing facilities, loved the spa area

supberb breakfast incredible variety. keep it up everyone.

breakfast was very good and cheap but lacked some hot options like fried eggs, etc.

breakfast till 12:00 and 24h bar open

bar in the hotel works 24/7

the bar restaurant had good pizza and inexpensive wine

bar area open all night

i didn’t get to try any drinks at the bar but the food was amazing, overall i enjoyed my stay

breakfast was fantastic with so much choice

arrived early so they let me checked in early and late check out as well

extremely efficient staff. nice clean rooms. good breakfast buffet.

great gym and very functional, clean room but small.

restaurant,bars , coffee shops and a mall a walking distance

breakfast, very frienfulland helpfull staff, always smileing, all the facilities in the room and

breakfast, cleanliness, shower, complimentary treat, free wifi

the wifi signal could be improved.

perfect location, comfortable facilities, relaxing bar and great staff

nothing to eat for kids at hotel or around

i was able to successfully work with the wifi

hotel was nice and clean room service was clean pool and top deck nice atmosphere

is a huge room with two double beds, a lovely roof pool, and excellent room service

kids loved it

kettle and some tea/coffee in room and downstairs bar open 24hr

good selection of breakfast , enough to keep hunger until lunch

pretty clean with very attentive staff. breakfast is awesome.

no bar fridge or mini safe in the room

staff having to leave the bar and with the customer go to reception to pay for the drinks there

the laundry service was on point

the roof top pool is a real treat and the kids loved it as a wind down after a day out

excellent breakfast and choice of hot or cold foods, pastries , cereals , fresh fruit etc

it had a luxurious feel and the pool was such a bonus

very good breakfast and a rooftop pool, which was a welcome surprise

room service forgot to leave shampoo and shower gel had to ask myself for them

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

also, there is a great gulbenkian art museum and wonderland park for kids within walking distance

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

there is no room service (to eat food at night) there is no bar and alcohol drinks

they have a sauna and pool which i tested and loved

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

loved the eco terrace bar and breakfast there, what a view and the sunsets

breakfast was super - eggs, deli meat, fruit etc

friendly staff, charming small cocktail bar in the lobby. the breakfast buffet was excellent.

breakfast had something for everyone.

the buffet breakfast was hearty with a good spread

the breakfast had plenty of things to choose from

breakfast excellent

- great selection of food for breakfast - good

the bar wasn’t grate plus it closed early

gym is also tiny but you can do ur workout

customer service, offering late check out nearly by initiative

laundry service is available and timely

have ordered room service twice and both of the times food looked like it was warmed up in a microwave

the gym needs more machines

few nights in a row until very late,some kids and youg people were screaming and shouting,even tho we call the reception to ask them to stop

the food/buffet breakfast incredible & the

good vibe, nice rooms, good breakfast.

the gym and pool area were my favourite part of the hotel, as i would workout while watching the

breakfast was lovely we enjoyed it

comfortable & highly tech rooms, useful services (24h pool & gym), amazing bar & restaurant and great location with lots of options nearby (both dinning

was excellent staff were fantastic particularly nuno reizezo at the spa bar pool area

was nothing we could fault, all staff were friendly/ do anything to help, great breakfast choice, hotel was spotlessly clean

the gym was decent and the spa was fantastic

breakfast was delicious, just as we’ve come to expect from sheraton

overnight room service menu could be expanded

is amazing, location is the best, very clean rooms, great breakfast and attentive staff, bruno is amazing and always at our disposal

breakfast was excellent with a good selection available despite covid regulations, which were

nice hotel, good positioned, metro nearby, kind personal, good breakfast

from the front desk to the bar and breakfast we were always greeted and treated with kindness and hospitality

great location, tasty breakfast, amazing view

windows did not open fully (which is also undestandable due to the height of the building) - the wifi was slow and it crashed

hotel was very quiet, great choice of food for the evening evening meal, as there was also at breakfast

kids friendly staff

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies would come falling out, and i'll be very embarrassed

close proximity to metro, laundry and supermarkets

hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

i ordered room service for dinner and the food was good and delivered quickly

room service meal wasn’t as described because apparently they had run out of boiled potatoes at

wifi doesn't work

the penthouse room, the friendly staff, the best breakfast buffet we had enjoyed during our months travels in europe

staff was really nice over breakfast, at reception, at the bar and for room service as well.

,walking distance to many sights, many great and cheap restaurants nearby, the breakfast is ok ,wifi is eminent, and the rooms clean and tidy , and no noise from the road outside

the room was perfect and breakfast we could choose to be brought to our room

wifi worked well

good location. excellent breakfast

buffet breakfast was amazing

separate enclosure within the room for kids with another tv was beyond our expectations and totally enjoyed it

narrow hallways overpriced impractical room design tiny gym with no windows extremely tight parking slow elevators loud cleaning

inside the lifts, the gym etc it all looks cheap and nasty

the gym could be better and the rooms shiuld have water for the guests refilled everyday

the room service food was of a good standard

on top of that, the hotel as spa facilities but you have to pay extra to use the standard sauna, steam room

really good breakfast. during our stay we very luch enjoyed our morning with it.

the staff both on reception, in the restaurant and bar were so professional and helpful

breakfast. the room was cosy and warm.

got quiet room facing gym building

breakfast was very average

and comfort and the staff rui at the reception and other guy at the bar in the evenings good work guys made our stay so special and we will thank you and continue

very expensive basic rooms and the gym did not work.

issue was the restaurant for kids didn’t feel overly family friendly

room service was really fast and the food was very good too

beautiful hotel. rooms were lovely. the staff very friendly and helpful. the sky bar beautiful.

breakfast was amazing, the pool was great bed was super comfortable.

we loved the roof top bar and went every day

they also made very early check in for me which i really appreciated

not much -i guess the hotel bar menu has a daiquiri with vodka instead of rum.

rooftop pool and bar made a great oasis from the buzz of the city below

the gym looked well-equipped and the hotel has a swimming pool — we unfortunately didn’t have time

nothing, just that the pool was closed as we were staying out of season.

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference centres and a massive shopping centre

breakfast

the bathroom smelled like smoke. room service didn’t answer the phone

didn't offer free wifi

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

team, amazing breakfast, and this pool+ pool bar is just perfekt

ok for adults but kids need to be really careful around the seating area because they don’t tend to look where they

good wifi, nice pool

asked for my free massage that was advertised when i paid and was told they have no access to the spa diaries (i didn’t see any spa) and i was told that 8 could not contact them and they would

it's really more of a business hotel so no kids and the pool was a wonderful relief

room service could be improved in terms of attention to detail

hotel's facilites included room service and a rooftop bar - which the front desk staff said is open until 10pm (and it is also

roof top bar with a panoramic view of the city

were great, food was very nice too, we got room service ud83dude0b, clean , spacious room , all was very well presented and most importantly

room service menu looked good until we went online to order then it was nothing like the range in

stayed 4 days at moxy lisbon with 2 young kids (age 3 and 7)

read one whole david walliams book, megamonster, to the kids and they enjoyed it

misses some amenities like a water boiler and tea and coffee (essential for parents with young kids)

bed, good shower, good location, nice pool

the rooftop bar had basic offerings that meant you have to go up and down a bit

staff were helpful and attentive, breakfast was made to order and delicious, pool and room amenities fantastic

indoor pool could benefit from further design and maybe adding pump systems that allow swimming in such

the room , loved the breakfast , loved the location, loved the stuff , loved the surprise in our room , loved the bed (

spa area is a little small

i didnt have breakfast cleanliness, staff etc

lady making the breakfast was very patient, and attentive with us

upload wifi speed

strong sewage smell on the first floor - the room service missed toilet paper and towels on day 2 ( we passed 2 night) - parking is secure but

good location, very friendly staff, comfortable bed, nice breakfast, ...

the room service was very good and always cleaned our room perfectly, even if we liked to leave late in