breakfast was very good

everyone was nice. we got an early check in

breakfast included: was not a restaurant, it was the tiny check-in/check-out ‘cupboard’

we got there the person at the office said we don't do breakfast which i think they advertise for

was no breakfast i was turned away when we went to book because they said they didn’t have proper change

there were limited amenities, just a small bar of hand soap and a small bottle of shampoo, but no conditioner or bath soap

were nice and helpful coins for machines available but kids especially the group that was there that week we're specially destructive loud noisy

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

the laundry facilities were a great bonus as

unhealthy environment for kids

the kids enjoyed using the safe

breakfast not included

clean,quiet great gym

the room was a good size and the hotel offered everything i needed (e.g. a gym).

comfortable free breakfast free evening hors d'oeuvre in the club room convenient easy access to my

guy behind the front desk was lenient when it came to us getting a late check out

even accommodated an early check in

heated pool and gym facilities overall a good experience

not a great view for what we paid...room 415. i couldn't connect my cell with the hotel's wifi.

did not have a laundry bag and there were only a few tissues left in the box

my partner did not like cheese with her eggs and my kids do not like cheese on their eggs

the hotel would also benefit from a laundry for customer use

great breakfast, friendly people. would go back.

clean room/bathroom. delicious breakfast with freshly backed pastry.

the threadmill in gym was not working

i also had a slightly uncomfortable bed and was beside the laundry room (this was only loud around 5-7pm) so not a huge deal

hotel with free parking, pool, laundry, kitchens, free breakfast

clean and modern hotel with pool, gym and even bbq zone

there’s a kitchen and utensils as well

bed, love the pool the shower a bit cool in winter pool good warmish, needed the washers and dryers, fitness room

noodle style soup but you get free breakfast with all you can eat or drink, so it all works out

breakfast bar was over priced

was very noisy that night slaming doors lots of slaming doors and kids running down the halls

sliding doors to a beautiful courtyard where we could hang out and view the waterfalls with the kids

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

didn’t like the bar price way over priced actually unreal

took forever each day to get towels for the pool

maybe more selections on the breakfast menu

the clean swimming pool

he was able to accommodate an early check in so i could take a virtual work meeting at 2pm in a private location

unfortunately we slept thru breakfast and didn't get to use the pool but maybe next time because i would stay there again

the hot breakfast was nice too

renovated clean and was good price with breakfast for the price that was right

breakfast was good and the staff here was very helpful,esp the

the breakfast was amazing

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

the air was so dry in the room i woke up struggling to breathe several times, and there were kids running up and down the hallway playing and waking me up continually

unstable wifi

elevator was very dirty, the gym machines were in ok shape, one was broken but otherwise overall good

and the spa bath in our room was amazing my boyfriend loved it

room service hours are very limited

- free parking - good-sized rooms - breakfast included - good location if you are renting a car

basketball court, pool

for a family of 2 adults and 3 kids it had everything

hotels offering breakfast are temporarily not serving breakfast

the pool was too cold and the shower wouldn't heat up. not taken care off.

such as fries for $12 for such a small portion was expensive also don’t understand why the pool wasn’t heated

breakfast was good, not great for the price......starbuck's coffee was a nice touch.

was the best breakfast sandwich i had in my entire life

love the pool, work out facility, the bar area meal was fabulous

love the pool, work out facility, the bar area meal was fabulous

had breakfast ready at 4:am

close to the airport..breakfast

i liked there organized breakfast to stay safe to covis 19

the breakfast was ok and the rooms and breakfast room was clean and well stocked

to airport for early morning flight, cleanliness, courteous staff, early opening for continental breakfast

staff were really nice - they helped print something for me, told me about how i can get late check out

we’ve got perfect two bedroom room with kitchen, stove, microwave and big refrigerator

the breakfast was ok. not enough gluten free options unfortunately.

i didn't check out the pool or gym but they had that too

clean room, suite with kitchen a lot of extra

breakfast is made to order, would prefer a buffer but still not bad swimming pool and gym

wasn't on the high floor, but we stayed a day in the quiet, it has parking lot view on the second floor

room service would be nice.

the breakfast was also great value and delicious and staff went above and beyond to make our stay great

laundry

the rooms are great size and the snack bar with microwave is a cute touch

aircon, noisy fridge, curtains too small for window so let in light, bar shut at 10pm even tho posters advertising it as open till 11pm, housekeeping knocking on door

the room was wonderful and the breakfast was included and excellent

for an early check in which was able to be accommodated room and hotel was super clean and impressive for

good location. room service was good as well as the meal.

the bed was nice and comfy, as well as the pool was amazing.

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

service, pool, bed was compfortable

swimming pool. location near easy exit to highway 401.

the gym should have free weights and better gym equipment.

pool should be open longer and perhaps a selection of whole wheat options for breakfast

big spacious room with kitchen cabinet.

“heated” pool way too cold

room was huge and included a full kitchen, dishes, dishwasher, etc

breakfast was disappointing

very clean and comfortable. excellent breakfast! great coffee! lots of free parking!

the breakfast was very good and had the most selection i have seen at a hotel breakfast

very clean, looks brand new, excellent breakfast, staff was very friendly.

stayed one night on our way through the area but room was comfortable and clean and breakfast was great (pancake machine

breakfast could have started earlier.

kids running in the halls. the bed was a little soft.

2nd night we left room service guy a tip without a note so he didn't take it & that made us

gym was okay and over all appearance was okay too.

comfortable room friendly staff nice breakfast

ev chargers were always available for us to use

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing after a long day

weren't happy that the pool was being renovated so we couldn't use it

pool was empty for refurbishing

the pool was wonderfully warm and the gym was adequate for our needs

to a heated swimming pool and state-of-the-art fitness facility, breakfast was fresh and filling, very clean room with plenty of storage

le gymnase n'était pas accessible en raison des rénovations

breakfast was good.

at the breakfast were a bit off some days, but otherwise breakfast selection was great

convenient laundry room for the guests

clean room, nice staff and free breakfast!

lovely pool and dining areas

breakfast was excellent

pool maintenance created a ton of dust, and triggered allergies for us

needing to ask staff to be let in to the pool and gym

nice breakfast. clean rooms and pool was good.

was clean, we had access to a pool, sauna, gym and hot tub as well as beakfast was included

convenient location and great pool and good breakfast

gym was not great, i would have loved to see some updated equipment and really have loved it if

gym could use a few more weight selections

pool and gym were great to have on-sight and breakfast room had plenty of space for all guests (and used

swimming pool is so big.

thought your breakfast was excellent

pool was heated facilities were all very clean

super clean hotel with great breakfast and great swimming pool

i expected a better gym, bigger dining room and kitchen.

access to the pool and gym were enjoyed

sad that the pool and gym were closed.

it was clean. the staff was pleasant. the breakfast was excellent.

was very loud, i could feel the bed was shaking if my partner turned over while sleeping, small gym and pool

very comfortable mattress, nice pool, great breakfast included.very friendly front desk staff.

absolutely loved my stay at the glenerin inn and spa

ample parking and a super easy check-in

was a good size however would have liked a table or desk to eat in room service, as well as a coffee maker would have been nice

the glenerin was very easy to find and the parking

parking was easy

enjoyed the gym swimming pool looks great but we didn't have swimming suit

gym could be bigger

pool was great but to much chlorine even after taking two showers, i could still smell the chlorine

the attached bar was a nice amenity and reasonably priced compared to other hotels i’ve stayed at

it seems like four points sheraton put the commode in with small kids in mind, not adults

breakfast was not only delicious but plentiful and restocked constantly

no bar and no restaurant ud83dude14

breakfast was excellent good choices

i didn't had any breakfast during my stay. planning to have it next time for sure

no breakfast

breakfast, quantity but not quality. parking can be difficult.

the gym

good staff clean easy parking nice pool and workout area

good staff clean easy parking nice pool and workout area

plenty of parking. near lots of places to eat.

very clean. large, well equipped rooms. excellent facilities, including restaurant and gym.

was no free wifi

was only one chair in the room, which meant that one of us ate a room service meal standing up

for a slightly late check out but was told cost was$50

ke most hotels); nice onsite gym; room service breakfast was same price as ordering from restaurant

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service was not the best and some regular jeans came back shrunk

liked the gym and the pool

great value and included a great breakfast

the gym was excellent as well

reception staff are very nice, we loved to be offer late check out for free

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

location is great, very close to highway 401 hurontario exit and it was easy to find parking

room service was prompt with delicious and affordable selections

my kids and i enjoyed our stay and will surely be returning again

room, gym, staff, and hotel.

would have been nice to have full service restaurant for lunch and dinner and room service

the bar was closed.

my pregnant wife and two kids were not able to take a shower before bed

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to

kids enjoy a lot in the pool

value for money convenient place food available just next door nice swimming pool

pool was under maintenance.

staff was polite , they had starbucks, the gym was awesome

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

are available at the poolside

long hours for the pool being open, clean and up to date decor

pool was nice but strongly chlorinated

i travelled with kids

did not use pool but appeared spotless as well with good water quality

breakfast was the best .... thanks so much!

pool was clean and spacious

they have a small gym and a swimming pool which is a nice plus

liked that there was a pool and a gym/fitness room available, the pool was relatively warm, there was a cold shower there and

i loved that there were so many kitchen supplies

with the covid 19, it was hard to have the breakfast. that we would have liked.

kids loved the pool, and t just how nice everyone was, loved that they could buy stuff at the front counter

staff was very friendly, the room and the facilities (pool, gym) were really clean and the brrakfast was really good

free breakfast and parking. bed was comfortable. staff was pleasant. gym was decent.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

only stayed for one night. did not use all the facilities etc. pool and gym.

the gym was very bad, very tight and not properly ventilated

beautiful pool and sauna

rooms are dry but very large, nice for travel with kids

had problems with wifi

parking,pool,staff,gym was excellent

stat ever hotel it was clean and room was big enough for family with kids staff was really friendly and helpful all time breakfast is pretty good to i would definitely

clean, spacious, got a gym and provided airport shuttle

i didn’t like missing breakfast on sunday morning

one time there was a rotten potato in breakfast

noisy at night. kids running up and down hallways. room next to me had a lot of noise.

the pool is very small.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

location,room gym pool towels

location,room gym pool towels

gym fully equipped and pool water warm

gym was small, but functional for a quick workout

it had a good breakfast and pool hot tub bathroom was good

free wifi, bed & pillow, breakfast, free parking, strategic location.

the shuttle arrived quickly, and the hotel is very close to the airport

us to book the transport to the airport immediately and detailed the options and also gave us the late check out option before we started to ask

location, wonderful staff, very convenient shuttle service, and great value for money

wifi

came from transatlantic flight, no sleep for last 36 hours, most hotels offer complimentary early check in within couple of hours

just across the road, comfortable rooms, food in the hotel was great but not free obviously, wifi was great the first few days but then was okay, i will

bar staff very friendly and bar open until midnight was a huge plus for tired travelers ;) good

especially the room and the female waitress “liz” in the bar who was fantastic and very personable

loved the bar staff, extremely friendly and outgoing

pool hot tub library bar

the hotel was clean and it had a inside pool, jacuzzi and gym

the hotel is 100% , lovw how theres dennys in the ground, pool, hot tub and gym in the basement

the shuttle driver there is awesome

close to everything always has a shuttle no matter what time staff is fantastic

the shuttle was great, staff very friendly and helpful.

the shuttle was great to the airport. free parking.

great staff, room service, comfortable bed and free shuttle bus

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available for us to use to wash a few items

no airport shuttle

bar hours are very limited (not open until 5:00 pm), the selection of alcoholic beverages is very

stayed here with the children because they have heated pool and jacuzzi/hot tub

not much of a gym here but otherwise

problem with pool area. water leaking from ceiling.

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

pool was not completely clean and cold.

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might find it

location, from our window we could see planes landing so the kids were thrilled

friendly staff, breakfast free, kitchen, good locatikn, huge space, free parking , good wi-fi

being told i had to call for shuttle service once i was at the airport

we also had an airport shuttle that took us to the airport after we checked out

good breakfast

it was a nice location , quiet, clean and good breakfast

clean rooms, shuttle on time, everything was great !

room service option is available

free temporary parking while i checked out and picked up the rest of my family

fact that it has shuttle to the airport

nice rooms , has pool and spa . 8km from airport

shuttle service is the reason we will come back.

just the pool a bit small

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient,

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

internet was intermittent, breakfast options were limited.

included breakfast and the beds were so comfy!!

friendly staff breakfast was amazing

my info said that breakfast was included - when we got down for breakfast the host said it was not included

spacious room with a good buffet breakfast.

breakfast and clean rooms

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

was farther than expected from airport airport shuttle never came way too expensive

great pool and terrasse

property is away from the airport traffic yet still offers complimentary shuttle

comfortable, good breakfast

the breakfast was good and much better than most free ones

the location and the gym which is small but has essential equipment for exercising.

the multi gym wasn't working.

so nice at the front desk and helpful the location is perfect next to the airport and they have a shuttle bus that

great location close by the airport and the free shuttle service was very much appreciated

the shelf in the kitchen was dusty and the desk had some dried food.

the gym was large and the staff were very friendly

breakfast was great

room was clean, and quiet considering it was so close to the airport plus we were able to use the kitchen in the room to prepare meals/ snacks for our toddler

it got a good gym and a nice swimming pool

shuttle service to and from the airport

no room service at night

we used the gym which had just

close to the aiport, shuttle and parking included in our rate. staff were friendly.

hotel was perfectly situated, room/bathroom was clean, shuttle back to the airport was quick!

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

free shuttle which arrived quickly

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

kids enjoyed it

they have a pool and a well stocked gym for people who are jet lagged and wake up early or can’t sleep

shuttle was great

great room. shuttle and staff were very good. great value your bucks.

nice pool - kids liked it a lot