lovely simple breakfast. nice dinning on the deck. amazing morning vibe.

the bar is open all day but the restaurant is only open for breakfast, lunch and dinner

the happy hour bar with good selection of wine and food added charm to the experience

choice of the drinks at the bar was poor, the breakfast was very disappointing, no hot items available and also no choice of

me and my kids loved it! it was great

large room and bathroom.on site pharmacy, laundry room,restuarant and airport shuttle.

the room was very clean and the little restaurant downstairs/room service was surprisingly good

room service and extra towels

convenience store and laundry facility and the staff was nice

top-notch clean rooms. room service and front desk are very friendly and helpful.

my room/ restaurant/ gym

also, it would be helpful to get some type of welcome pamphlet or info about gym/food etc

spacious and well equipped room great location nearby trains to manhattan and nice restaurants bar in center of jersey

the gym is pretty good

though i travelled solo, found many families with small kids, very family friendly hotel

kids after a certain time are not allowed at the rooftop restaurant was not mentioned anywhere

we were eating breakfast there were kids playing on a piano in the morning room

handy having a guest laundry for extended stays

the breakfast buffet is manageable and unfortunately the daily omlets are no longer available and we

breakfast, view, location and parking. hotel lobby, sfaff.

breakfast not included

the pool was very nice. the whole experience was very nice.

indoor pool and gym areas have serious hygiene issues. pool very small

pool was cold !!

pool was something i was not fully satisfied with just because it smelled so much like chlorine and

clean and very friendly staff. breakfast was amazing.

my kids loved the pool the most

ot open on a

recibimiento desde el shuttle del aereopuerto el recibido el desayuno muy rico y todos atentos me permitieron dejar mi

was not a fan of all the disposable/plastic dishes, for example in fitness area, the plastic glasses are wrapped in plastic

was breakfast in the morning

location,roomy, bar and restaurant on premise.

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

i also like how it's decorated perfectly with a pool and unlimited access to the fitness room

wifi was not free

the hotel shuttles were also very convenient in bringing us directly to the airport terminal

the shuttle from p4 was never on time. we had to wait for more than 30 minutes...

i love the very professional, punctual free shuttle to air port

close to airport with shuttle service

close to the airport and a mall. the shuttle service 24/7

i didn’t use the extras like the shop, gym,laundry or leisure and kitchen items (all latter complimentary) but great they were provided

laundry available in complex

free laundry facilities and a nicely air conditioned gym

trade center), the spacious and clean room, the kindness of the staff, the equipped kitchen, the laundry room with free washing machine and dryer

that i thought would be good is to have a dispenser for washing liquid and dryer sheets in the laundry room

needs airport shuttle

the hotel even offers a courtesy shuttle to distances up to

gym

they greeted us with warm baked cookies for each of our kids, the room was gorgeous and modern and spacious

she upgraded both rooms to the corner suite and late check out in the afternoon

easy access to the airport , open store and bar for food and snacks

flexible check-in, 3 fast elevators, complementary h2o in gym

convenient to the airport with a short shuttle ride

we had to go all the way to gym from our room to fill bottles

to make matters worse, at 8:00 am, they knocked on every door for room service, despite being able to see which guests had already checked out

style; location; restaurant and bar are beautiful and spacious; food and drinks quality

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on the 5th floor with a view of the statue of liberty

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

the room service was very good food and service

comfortable room, great gym and good restaurant/bar

room service food portions are huge good if you're hungry

shuttle was late 30 mins not every 15

the staff were friendly, the shuttle service was prompt and efficient, and there was a very good gym

laundry facilities available

i needed to work a bit and there was a large desk and good wifi that enabled work easily

our first greeter on reception was really nice, he organised for a late check out which helped us out a lot

pool and gym on site. comfortable rooms and bedding.

there is no room service and nothing to do anywhere near the

proximity to water and piers. breakfast. cleanliness. modern look.

the windows and expensive room service

room service was pricey and not worth the food

excellent breakfast and kind, helpful staff

i loved the early check in and late check out

comfortable and clean room and my kids really enjoyed the gym. delicious breakfast!

area, pretty quite at night comparing to other manhattan areas, friendly staff, amazing view, room service every day

few minor things -- slow elevators, shower doors didn't stay closed very well, wifi went out when there was a rain storm

despite the temptation of bottled water from the gym, we found the tap water in new york city to be perfectly drinkable and even enjoyable

laundry facility and coffee in public area

really good wifi

in room didn’t work well but kept us from freezing we also requested same floor as kids room but wasn’t available on arrival otherwise stay was

king size means kids size

the staff was great. very clean and the room service was awesome

loved having access to the guest laundry facilities 10 days into a trip too

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

people on our floor kids running the hallways and screaming from room to room

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

feel that breakfast was on the high side for kids

wifi was not free

also, it's odd that any hotel these days doesn't have wifi included in the booking price

i like the river view, room space was good for new york, room service cleaning was great

great location - fantastic view - very good personnel - cool gym - fast wi-fi - big tv - we checked in earlier than needed

you had to become a member to get free wifi.

shuttle was clean , comfy and on time

the shuttle was perfect and the driver extra nice

i’m not sure i will give them another chance, and i was with my kids

good breakfast and clean rooms with friendly staff. gave us early check in and a good room.

rooms spacious, staff very friendly, kids loved the pool

parks for kids walking distance

breakfast was all i needed and appreciated

don t require fancy amenities, just clean , quiet, comfortable and well-located and with a good wifi connection

continental breakfast was lackluster. nothing bad but nothing to talk about.

no password on free wifi but worked perfectly well

the hotel provided with a fitness and a bar with outside seating with a stunning view to the wtc

the property was clean they should definitely open that bar on the lobby floor.

bar not open but that didn’t bother us

wish there was breakfast or a terrace bar as in the photos and faqs

great views and location. decent little gym

the pool area was very clean and towels were stocked

i also had a problem with not being able to access the wifi from my phone and the front desk guy fixed it in 2

the mini fridge in the room and free tooth brushes available at the front desk because both my kids neglected to pack them

expecting to have room service but none was available

i did not like that it was 8 pm and the other guest had their kids playing in the hall

stayed in the hotel for a week and room service was only once and only after a request

also offered late check out and did not charge us for it

we didn't like - no room service, no working restaurants, mattresses are too soft

st needed to book via reception) and having a

gym, w/d, sraff

just bad wifi on the tv but everything else was great and enjoyable

location free lounge and snacks wifi and usb chargers staff

room service came when they said st 25 minutes. food was really good.

laundry facilities were super convenient during hot summer days and with two kids

no restaurant or room service

the bar and eating area were in a lower level and dark

room service

had a laundry business directly across the road from the property

the wifi was not easy to connect with; passwords didn't work

room was clean, bar located on the

breakfast laundry

we also got an early check in and late check out due to our arrival flight from australia and late flight departing

laundry very reasonable to wash and dry clothes

we really love kind staff and tasty breakfast and all the services what hotel provides

gym did not allow to enter for me and my 15 years son telling it's allowed from 16 years.

the shower was excellent and the gym brilliant

guess i wasn t the hugest fan of the bar but considering it was new years it makes sense it would be packed

the rooftop bar and room service were also excellent

comfortable beds and the suites are perfect for a family with two small kids

there’s a nice small park for the kids

service, housekeeping were really helpful and friendly, and great with kids staying in a larger than average double hotel room in manhattan

ecent array of free weights)

perfect for two single travellers or if you had a family of 4 with small kids

location, gym.

and close to subway station, clean and stylish rooms, nice bar and gym, spa massages were fantastic

spacious rooms and comfortable bed. very clean and great facilities including gym and bar.

i did not use the gym but checked it out and it was well equipt

i went down to the bar after it was closing, the consierge brought a glass of wine to my room

the staff was friendly without overbearing and accomodated early check in as well

gym is absolutely fabulous

the room was clean and the breakfast was decent

the breakfast services was acceptable. it could have been a little bit better.

the continental breakfast offered juice, but no water

it was a great night away from the kids for me and my husband

no hot food for breakfast, but it’s okay for the price of the hotel.

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight) and also received an upgrade to a grand king for

it was closed most times the kids wanted to use it

the mini bar was insanely over priced.

the pool opens at 730 and there's pool toys for the kids

thing i had a problem with (and it's a very very small thing) is that i couldn't get the free wifi (+) very nice clean and quiet room with nice ac and wifi (-)i could not log in to the wifi. (+) it was easy to sign up for hilton points so we could use the free wifi (-)if you have hilton honors free wifi otherwise you have to pay daily for wifi. (-)slow wifi (-)disliked the requirement to become a loyalty member in order to access wifi (-)no free wifi in the room (+) hilton honor member has free wifi (-)wifi wasnt working the tv had crappy channels and the signal was really bad and to drink water or

no complimentary breakfast

comfortable beds, clean facilities, nice gym

and quiet room, a bed you could easily move into, spot-on cleanliness (sadly not a given), a gym, easy subway access, and a genuinely caring staff

fantastic location, really comfy beds, great little gym and really friendly staff

small gym

we went up to the rooftop bar for a drink before we went to broadway for a show

extra comfy -pillows to die for- huge room- upgrade -staff extremely helpful and friendly - breakfast delicious - only place to recommend for friends

hotel; loved the adjacent felice restaurant in the hotel; great start i to the day for a relaxed breakfast; aperitif or dinner

wifi was not stable

they have a mini bar in the room if you would like to use it but if not you don't have to

friendly and welcoming staff, prosecco on arrival, room quiet and comfortable, bar and restaurant

the gym was large and well equipped

we were allowed late check out till 1 p

i went to the gym just about every day and it was roasting, the heat was so high

enjoyed my stay, appreciated the early check in as i was very tired from my journey.

on top of that, the amenities are stacked: a laundry room, a gym, and even a computer center in the lobby for getting work done—perfect for business travelers

breakfast was delicious & they had a wide variety

hotel not designed for families with kids, but hey we spent all of the day outside

24h coffee service and gym

location was fine. staff was super nice. coffee good. quiet. late check out.

our early check-in and late check out needs were met

loved the ambiance of the bar area and the included breakfast was a delicious and convenient perk

area were the sofas and games (which was the biggest attraction for us as we were travelling with kids) is actually a bar open to the public

also we were able to do a late check out

the gym is pretty simple.

great for families with games room and gym

the on hotel bar facilities were shut for renovation, no notice was given

i liked that the property had a bar and room service.

cozy bar area

room service only available on demand. noise isolation of rooms could be better.

i get to the hotel at midnight with 2 kids and lots of bags after a very long trip

service and attention to detail from the laundry to room service and housekeeping

the food, the water, the curated bar in the room and the products in it, bed was super comfortable, restaurant was great

service and attention to detail from the laundry to room service and housekeeping

24/7 room service

room service: 1 coffee is $9 + tax 9% + tip

team was delightful, front desk took great care to remember names, housekeeping cheerful, and room service rolled out the hospitality as if it were a fine dining experience

i also used the gym, which is well-equipped with two floors featuring cardio machines and free weights super

great bar in the hotel

loved the gym

an adult hotel (we travelled with teenagers) as we didn't feel any of the menu's worked for the kids but that didn't matter

my computer couldn't get wifi

the pool was closed . gym was filthy.

the manager was so helpful. he even came up to the room to help me hook up to the wifi.

gym was average. it needs a few machines. chest, back, legs,ab s etc.

i could order room service if i was hungry.

it was 1:00 am, we had a rough day and i, my wife and our 3 kids were exhausted and needed a room for the night

clean and convenient, lady at the reception gave us a late check out.

and very annoyed being that we were not able to sleep and we have a flight today with our little kids who also couldn t sleep since it was so hot

no signs for shuttle bus

the gym was very well equipped and the pool was warm and nice for a relaxing swim

the availability of necessities were a nice addition like breakfast even if i missed the chance just knowing it was there and complementary was good enough

gym, bed was comfortable

good room service

missed breakfast in the club by a few minutes, my fault, thought it was till 10:30 would be nice to have

i can t speak about the gym or restaurant since they were closed for covid time

shuttle came came after 2 hours of waiting with kids and fam waiting on road till 11:30 pm

i was there with my wife and 2 kids super tired all i needed was just to get to the hotel

was fine for four of us, kids slept on fold out couch but comfy; the shuttle service was punctual and all you could expect;

the gym

love the breakfast bar.

had a big comfortable room and i could get a late check out

additionally, the bar that is in the hotel is also perfect for a first look and additional wedding photos

no prices on the menu for room service. it would be better with prices included.

there is a decent gym in the basement with some good equipment, including pelotons

great gym and the staff were very helpful

- slow elevator - small gym - i didn't know about this before

the gym is a little small.

the lack of bar soap or liquid hand soap dispenser.

optional breakfast is a bit pricy

the wifi was spotty and had to be rebooted. the price was super expensive.

i just love the location, decor, spa, gym and service

pool temperature was too cold

expectations of has no jacuzzi , the steam room wasn’t working in the men’s that day and the gym is fully equipped but smaller than it looks in pictures

but particularly the courtyard and drawing room reserved for guests , and the lovely pool

excellent spa with world class services

view from the rooftop bar and rooftop swimming pool is remarkable and outstanding

the personnel is very friendly, the rooms are super nice and the rooftop bar is just amazing

provide but not as i wish, they need to provide hard pillows as well, when we asked receptiom+room service, they don't either know what im asking for

room service food was

the service from the front desk to the restaurants and the room service were impeccable