breakfast and staff were terrific!

bar available and restaurant

the gym is outside.

this included our golf bags in a secure area

free airport shuttle

it's relatively close to the airport, good breakfast, clean and modern room

close to the airport good breakfast

allowed an early check in, staff friendly and helpful, accommodation clean and convenient

the hotel went above and beyond to get an early check in as i was not feeling well

the breakfast was great. more than what we expected.

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars with amazing service for kids and little mini dog friendly

wifi was very slow

friendly staff, tv was nice, room service is great, scenic views and the spa

breakfast options - also vegan and really friendly and helpful staff, everything exceptionally

with your partner ,really romantic spa and the vue was amazing ,very luxurious breakfast and open bar was fentastic

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and pressing service there is no

they just mentioned that they provide laundry service

good breakfast, knowledgeable staff, efficient check-in/out, the guy who runs the night time bar is awesome

manager in the bar was excellent with immaculate service with the lady staff night was pretty pleasant the food

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and not very good

also in the new downtown riverfront with a superb casino

lovely breakfast with civilised hours right up to midday if you wanted a lie-in

an insane amount for one day taking on account that the hotel don’t have facilities such as gym, pool

they do have a breakfast you can purchase for 8euro

breakfast, bar fairly priced , great location, fantastic staff

very accommodating manage to check in early which is always a bonus i must say the spa services great addition to the hotel 5 stars to the massages

breakfast was outstanding

gym should be improved

the room service was quite good, reasonable prices too, room was spacious and gym was very good/clean and open 24/7

was excited about the spa but unfortunately it was under the maintenance.

early check in available, breakfast available very early, all of which is extremely helpful when

great reception staff; good room; excellent breakfast; timely shuttle

they offer spa facilities, a gym, a very great breakfast from 4 am

if you have time take advantage of basement pool and spa - great refresher from a long travel day

shuttle is small so everyone may not be able to get on, but the airport is literally two crosswalks

they also have 24hr room service if your checking in late like we did

location, staff, food and value for money as swimming pool use also included.

clean, comfy, good amenities, very friendly staff that handed over goodies for the kids.

the gym and pool are also great and available for guests to use for free

clean, comfy, good amenities, very friendly staff that handed over goodies for the kids.

breakfast really good, kids loved making their own pancakes ud83dude04

well appointed, responsive front desk and room service, great breakfast, really, nice friendly, helpful staff

really impressed room service was excellent wifi was excellent room was spotlessly clean and beautiful

room service didn’t respond. never called back. had to leave hotel to eat.

on the refrigerator were adulterated with water, perhaps by another guest, although informed the room service, the bottles were not replaced during my stay

double bed ✅ check an early check in ✅ ( didn’t make it to the early check in as flight was delayed)

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was a lot of noise during a part of the night

room service food was among the worst i have ever experienced❗️the caesar salad was just gross

real slow check in late at night with tired kids, for no apparent reason

gym is pitiful.

the option for room service was nice

pool access is not included in the price and this information is not clearly shown when booking

- very nice rooms - excellent breakfast buffet - superb spa area

didnt have any place to kids for play

breakfast, accomodation, proximity to transport

the food ordered with the room service was served cold

the receptionist was so nice and went out her way to give us an early check in because our flight was very early in the morning

don't like the idea of an extra charge for wifi

wifi works well after registration

breakfast was vast and very yummy

small and nice gym, walking distance to the bus and metro stops

the breakfast was absolutely good

there is also gym, but it's very small and this is only one disadvantages

bar great for drinks and sandwiches on arrival

the gym was available 24/7 which was perfect, great location to the city centre.

beds are very comfortable and the heated pool is great for a relaxing swim session. recommend!

the fact that in the swimming pool there was no one to help you

cold water ud83dudca6 at the jacuzzi & swimming pool .. some noise from the outside

poor wifi connection

no coffee/kettle facilities unfortunately and no room service at all

the hotel is close to 2 subway lines, the gym and the swimming pool are greats.

bidet was unstable and practically coming off the floor very poor free wifi in the rooms

pool with spacious landscaped gardens offing shade

upgrade to my executive room and the room service the breakfast fast the room was very big and spacious my wife and son loved so

breakfast was outstanding

bar area also made snack and light meals in the

room service was great

45pm it was now 10pm and the kids was hungry, no answer from the room service at all

some of the electrical plugs are coming out and that is dangerous for people that goes with kids, need to make sure that they get this fixed before guests arrive

weak wifi in the lobby

helpful staff. great whatsapp concierge. nice room. great gym!

no problem with the wifi in the room

wifi connection is not good.

room service meals were relatively cheaper

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

breakfast was also fantastic

the swimming pool is idyllic and the room beautiful.

the kids loved the garden

the outdoor swimming pool was amazing

i like the gym and the bathroom as a bath tub witch is very practical when you travel with kids

i also liked the gym, it was small but tidy and cosy

missed some piano music in thé bar area

i have requested a small plate and glass for the kids they came with the plate, glass and pdq to pay 5 euros was shocking for an executive room

because of the foyer but because of the amount of staff available to help, and the restaurants, bar and the seating around those areas

roof terrace with bar and pool very inviting, unfortunately my stay was only for one night

the pool and gym are

pool was nice and warm

family (from kids to grandparents) enjoyed this hotel so much

location in alcochete, easy access to all restaurants & it has a lovely rooftop bar with seating & life music on certain days

underground parking

wifi speed could be improved

wifi networks

possible to park under the hotel for 12 eur per day - enough parking places

we arrived very late for our one night stay and the hotel offered a late check out the next day

excellent staff & breakfast very good.

friendly staff, room facilities include hdmi connection, truly free wifi, a shower cabinet for a whole baksetball team

the spa and gym were brilliant too

convenient location, great value, the gym was an added bonus.

the rooftop pool was amazing; they also had a section of the pool for kids

in room (with free pods, refilled every day), nice view from 11th floor, central location, good breakfast (continental and cooked), very kind staff at reception and in breakfast room

this room had access to buffet breakfast at the rooftop bar

loved the eco terrace bar and breakfast there, what a view and the sunsets

we would appreciate if the rooftop bar opens a bit earlier (just a suggestion)

friendly staff, charming small cocktail bar in the lobby. the breakfast buffet was excellent.

the rooms were basic, and the top pool was a kids attraction

rooftop pool is perfect for relaxing with a wonderful view, we used the gym there as well

nothing to eat for kids at hotel or around

they facilitated us eating together at breakfast

wifi.

the room was nice, clean and fresh, we enjoyed the breakfast, and the walking distance to the centre was fine

i didn’t get to try any drinks at the bar but the food was amazing, overall i enjoyed my stay

the rooftop was amazing with the pool

the bar staff were the best

the gym and pool were adequate for a city hotel

very nice buffet breakfast, a lot of selection

good selection of breakfast , enough to keep hunger until lunch

think the staff at night could be more welcoming eg if you needed a drink at the bar you had to look for staff and some of the staff i felt i was putting them out by asking , a

helpful staff, round the clock access, good breakfast and good location for exploration of the city, quiet but fairy close to the center

kettle and some tea/coffee in room and downstairs bar open 24hr

decent breakfast

sent to our room some fruit and water for the breakfast

good location, big and nice room, the best breakfast

breakfast, nice garage (somehow tricky to get out), nice room and very good sound insulation

i had my birthday during our stay and i accidentally mentioned about it at the bar when having our welcome drinks

dinner at the restaurant was delicious as was room service breakfast

than room service, no way to get just a cup of coffee or tea in the morning

travel for work and rely on good wifi

but they have room service for that and the fridge in the room is well stocked

arrived late from a delayed flight and the staff was very welcoming

the breakfast that was included and good meals and coffee were available from the kitchen

improvement on breakfast more choice

the breakfast

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

the staff, location, breakfast and comfort.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

water pressure and shower. sumeya (?) a room service worker was kind and professional.

room service forgot to leave shampoo and shower gel had to ask myself for them

also, there is a great gulbenkian art museum and wonderland park for kids within walking distance

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

my wife and i are in out 30's and two kids under 4, all were kind, however the fellow occupants seemed to think we were out of place

beautiful pool that was so helpful to have as it was a very hot week

family room excellent, kids loved

staffs are super nice and kids friendly

services and staff, the pool was amazing and the main reason i made here my reservation

breakfast was excellent and they had a great selection of gluten free options

was winter and our kids enjoyed the heated indoor pool

wifi was spotty today afternoon

was central to all the places i wanted/needed to be near, the beds were very comfortable, and the wifi was strong throughout my stay

second time in the hotel and always been good, pool is amazing and clean. love that it’s quiet

the stuff is extremely helpful, specially with the kids, the breakfast if huge, the rooms are big and well maintained

access to public transport (metro), wifi, distance from the airport.

- gym - cleaning - breakfast - staff in general - room - near to the airport

didn't like the spa being so close to the gym

- no room service

that there was no outdoor pool.

modern bliss. and the breakfast is highly recommended!

thought the pool would be warm but it was cold

the staff are very friendly . breakfast very good .

following the recommendation of ines, i booked breakfast for the next morning, and it turned out that it was cheaper than on spot

we could make an early check in for all our 3 rooms, which is greatly appreciated

the breakfast is very good

breakfast was very good and cheap but lacked some hot options like fried eggs, etc.

breakfast available from 6:30 til 12:00 was a real treat

breakfast till 12:00 and 24h bar open

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a refrigerator was a

slow wifi sometimes.

room service very cold, heating was not working poor breakfast expensive on the main road, couldn't

strong sewage smell on the first floor - the room service missed toilet paper and towels on day 2 ( we passed 2 night) - parking is secure but

lady making the breakfast was very patient, and attentive with us

breakfast was very good, allot of variety and the qaulity was amazing

wifi were a not stable in my room.

room was quite small, no dinner or lunch in the hotel only room service.

room service is awful

clean , helpful staff , great breakfast choice , good gym with new machines .