more variety of breakfast options

the pet fee was very reasonable compared to most hotels

they did not have the breakfast that was advertized

nice breakfast area

breakfast was great with a big variety to choose from

didn't go to breakfast. clean, quiet, date, staff was friendly and helpful. room was nice.

the hotel is convenient not far from where we need to go. the family also love the pool .

breakfast was lacking, but sufficient for its purpose (place to sleep)

we got there we found out that the pool was closed because it was leaking

dirty pool. staff rude. rooms poor condition need updated. did not even stay the night

the pool was clean but needed cleaned again and was super

no breakfast good location

no real breakfast

pancake any kind of breakfast would have been good but didn't have nothing but a hot cup of

was told that they had a pool when we call to inquire because it was my daughter birthday and she wanted to get in the pool

they had somewhere to your personal laundry, clean room.

best of all there is no pet fee

liked the easy access off the freeway, they also had a laundry room

laundry room available

the pool was too cold for us to use like we had hoped.

excellent breakfast. location was near our ev charging station.

breakfast, and location was awsome.

brianna at the front desk was wonderful, also the lady that was taking care of the continental breakfast

breakfast was amazing

there ever again or at least not if she’s still working there and we had a room right next to laundry facilities and first day there my wife desided to do two loads and the first two machines

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did not open with the room key as it suppose to be

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy blankets for both beds

kitchenette, and location.

the kitchen had no pots an pans or silverware

the downside: the pool water was filthy

pool was closed

the pool area was closed. need more vending machines 24 hrs

breakfast, pool, exterior appearance

our view included the pool which looked disgusting

the location was perfect for my family. the breakfast options was great.

laundry room washers and dryers are old

room was clean and stocked. attendant was very helpful and nice. breakfast was excellent.

snooping and taking pictures of kids and saying they( looked) like they were getting ready to knock on other guests doors

the staff, with the exception of the laundry folks, were outstanding

this was a very clean and comfortable place along with a great breakfast

also, with pretty much all the amenities closed due to covid-19 (pool, gym, breakfast) you would think there would be reduced pricing

i would have loved to have more meat selections on the breakfast menu

we enjoyed the free breakfast

no continental breakfast due to covid/

room, gym, breakfast— everything was terrific

we plan to stay here in the future when we visit our kids

we could park our trucks and trailers near property.

no interaction with my kids or me

great location. very clean, great staff and good breakfast.

the breakfast was fine. the staff was friendly.

breakfast was better than expected rooms were well maintained.

the breakfast area is very small but the food smelled

breakfast was a bit better than average for it included sausage gravy

was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

everything. except for tricked on the breakfast stuff. just coffee at the moment which was fine

the location was suitable for me. the breakfast was good.staff was friendly and helpful

adequate except as noted below, the breakfast was better than many.

free breakfast and cordial , friendly staff.

breakfast want much but you can make your own belgium waffle cereal and fruit

the dinner and bar had great service and was delicious

the pool is not heated

had a bar area for our work crew to meet after hours

the bar was exceptionally nice

gym is missing many pieces of equipment and could use a good clean

the pool had an ambience of crystal clear water that sparkled from sunlight during the day and

friendly staff, variety of hot breakfast, spacious pool and patio area, private location

the pool was not available to use due to maintenance issues.

breakfast was great as was the staff

very good breakfast

no smart tv to let the kids watch netflix ud83dude05

breakfast

the pool was nice

close to our son's house. clean reasonably priced, good breakfast.

staff full size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of

pool was way too small

staff was friendly and helpful accommodating both an early check in and late checkout

convenient, clean, great staff, breakfast

all other room clean breakfast good

breakfast set up is wonderful, good quality coffee, make your own waffle station, etc, however, we

always clean & friendly staff husband enjoys the breakfast

breakfast was good and fresh; staff was friendly; i felt safe traveling alone as a woman.

the staff was very friendly and the breakfast was on point

breakfast, the room, staff was extremely accommodating!

it said it had a kitchen i paid for the kitchen and there was no stove

the older gentleman who worked the bar area he was very sweet to everyone

my only concern was that the pool was closed.

the grab bar was too far away

the pool was closed

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

the pool and gym were still shutdown.

no smoking out side the pool area

pool/spa closed...which the customer should be made aware of

did not like that the beautiful pool wasn't open

the indoor pool is great

my kids loved that there was tea and hot chocolate available in the lobby during non-breakfast hours

great complimentary breakfast each morning

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

breakfast was ok i didn’t like that they didn’t have grits nor pancakes the waffles was ok just

i used the gym in the morning and evening

the breakfast was very limited

michelle was very friendly and got us checked in quickly. breakfast was good. more eco friendly.

i wish the breakfast offered water instead of just juice and coffee but i was still happy!

didn’t stay for breakfast it was a really nice place to stay

the beds were soft and were great to sleep on and the breakfast was very good.

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

even the breakfast room was nicely equipped, nice, good coffee

the breakfast was really good and the room was big and confortable.

gym was closed, pool was closed

staff was friendly, room was fine, pet fee was reasonable

our kids bathroom was fine

only thing is that they always stop breakfast before the 9:00 time that is posted plus the eggs are always overcooked &

there was also no adjustment in price or even waving of a pet fee

sure do miss the hot breakfast out in the lounge

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

i like the breakfast

do to covid19, protocol for social distancing, breakfast was grab and go

the breakfast

the breakfast bar was good too

breakfast was limited to hotcakes and cereal only

they cleaned the pool in the morning and woke me up

breakfast was great and staff was awesome

at all they was calling before check out time almost like harassing then they don’t offer late check out or anything i stayed there for 2weeks and some change and still got treated crazy

very clean excellent breakfast!

the breakfast was great

the breakfast was delicious

it did not have a bar area or an inside pool.

breakfast was great. staff was friendly and room was very clean

the breakfast was a nice change!!

everything else; the beds, the spacious rooms, the breakfast, the staff and the cleanliness.

my sons loved the fact that the pool was open until 11 pm

breakfast could be a lot better. everything was over the top carbohydrates.

free breakfast, the comfort of the bed and the pool was amazing

the ‘fitness room’ is rudimentary at best

great staff, size of room great, laundry next to room was perfect.

to the airport, shuttle that runs until 1:00 am, pleasant shuttle driver for 12:30 am pickup, pleasant desk clerk,

staff was extremely nice even the gentleman who does the shuttle back-and-forth from the airport

breakfast could have had a better variety

meager breakfast although it was advertised as included with stay

breakfast choices were very limited; they had oatmeal packets, bread, and a couple of bagels

will the breakfast can be better, they can add a lot more to anything..

breakfast could have included some fresh fruit.

itv was a great check in and check out, loved the pool

was nice to have a nice breakfast instead of a bagged one

gym (not a lot of equipment, but at least they had a gym)

no breakfast or pool because of coronavirus. but our stay was excellent.

pictures to prove it dirty filthy they don’t clean it no clean linen bugs they advised a pool gym breakfast we got none of it it was horrible management the management was very inconsiderate as

breakfast was good. the pool looked good but too cold out to use it on my trip.

the breakfast bar was nice, offering home made waffles with all the fixings

it's conveniently located and easy accessible - parking is plentiful

did not use the business center, wifi, nor the breakfast

close to town, the next parking lot has a great breakfast spot and pizza place

paid for breakfast and was nothing available..

they had a store and very nice amenities like a large gym and courtyard and

modern, clean, shuttle bus, close airport, good price

the room and gym were excellent

how close it was to the airport and the complementary shuttle back and forth to the airport

nice gym. lovely hotel. very clean. friendly staff.

motel was in a good location to arena, clean, had a restaurant, had snack machines, pool, ice, the room was very nice and clean

no. everything was good. bar and restaurant very nice

the pool was a bonus that we didn't know about

close to airport. gas restaurant, bar & extended car parking.

and clean room, restaurant on site open for breakfast, lunch and dinner, 2h free shuttle service to charlotte airport, gym open

breakfast was delicious. staff were very helpful. my room was exceptionally clean.

the airport shuttle was a huge bonus, too

very quiet, considering its so close to airport. good breakfast sandwich.

lg room w good lights, a couch, desks, stocked kitchen w dishes, dishwasher, full frig and microwave

super clean and up to date rooms, shuttle to the airport.

breakfast included

are no signs that say kids under 18 cannot enter the jacuzzi, and when i inquired i was told it's ok for kids to enter

parents allowing their kids to run without their shirt and shoes into the food area.

there were tons of kids playing in the hot tub and thiat was not relaxing

room is very spacious and very clean

they did accommodate by offering a shuttle to nearby restaurants but i was too tired to take advantage of that

breakfast was cancelled due to kitchen

very clean & free shuttle service to the airport

a little annoyed i had to get the kids out the pool and walk dripping down the hall way but other than that overall good

the beds were comfortable and my kids enjoyed the pool

clean and compact. i felt very safe. parking lot was well lit

it was very close to the airport and it had shuttle service

wish the shuttle was available after midnight especially on those days when there is major weather that

whole time me and the kids spent at this hotel was great

be good to have some eggs, sausage and bacon with breakfast

comfortable place for families. spacious room for 5. excellent gym for a hotel.

wish that the room that the pool was in was a little bit warmer

stain on carpet and water pressure for the sink and kitchen was low but overall a great experience and stay

this is new hotel. everything was like new. nice kitchen and a very large suite. will be back.

we had fun in the indoor pool

cleanliness of the location and outstanding staff also the gym was perfect!!

i was assignrd a 1st floor room facing the very near parking lot and busy street

popcorn available and lollypops for kids

breakfast was good

curtains don't close, and the noises from outside in the parking lot

the shuttle was prompt and a short drive to clt

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

lovely hotel and a nice pool.

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

elevator and gym

this is not so convenient when you are with travel with kids

was exactly how the pictures looked and the beds were very comfortable and it was breakfast every morning so that’s a plus would definitely stay

we couldn’t get any signal on the kids or family networks

the outside pool

the laundry room is a bit warm but was very appreciated a little expensive

breakfast and indoor pool

pool was to cold rethink locking down the chocolate milk with a note seems flippant booking

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

the gym was nice

the location is very quiet. they have an indoor pool and a great breakfast option.

it was in a good spot and clean, nice fire pit and pool

the commode did not flush and the pool was out.

pool was closed for the season which was not disclosed when booking.

nice beds pool and front desk is extremely sweet and got me in my room immediately

of the pool

breakfast was very good and your staff are all great

the lady at front desk was amazing! the shuttle service was great!

friendly staff - comfortable bed - great shuttle service - good value for money

the breakfast wasn't bad and the bathroom was very

we especially liked richard who picked us up in the free shuttle

my youngest son loved the pool, my eldest son loved the fitness room

fitness room reeks of mold

indoor pool was not heated

the hot breakfast was more extensive than i expected

amazing staff! the pool/weight room and put put golf.

clean and good facilities hot tub gym business center good breakfast

no room service

breakfast could of been free . the bar could of been open.

room service wasn t available but it showed on the website

room service was closed on saturday

the laundry room

brilliant wifi

nice staff quite location great wifi

breakfast was blah but the motel is right next to a waffle house, so i wasn't upset.

were very comfortable; protein options for breakfast were great

pool was gross and lots of dead bugs floor was dirty

didn't eat breakfast i woke up to late and had to go very clean

the laundry person had disappeared on her so i had to go get them which was fine

i didn't get to eat breakfast. i came late.

could do much better for breakfast

breakfast bar

the breakfast was cereal and/or toast with jam

pool was closed for renovations, the coffee was horrible, breakfast was average, the place had a lot of cosmetic damages but mainly just effected the

breakfast wasn't great but okay

did not realize the pet fee was so much.

breakfast is always incredible & the staff are on the ball!

yellow color - given thought to everything in designing the hotel - nice place and rooms - great gym - had a billiards table in lobby area

great hotel; hot breakfast was a plus; coffee 24/7

no heated pool

woken up at 2:00 am because of music and then kids noise

parking was limited.

where dark and kind of run down compared to the bedrooms,at breakfast it looked like staff kids where running around dining

woken up at 2:00 am because of music and then kids noise

there was a great breakfast selection

very friendly staff, clean, and good hot breakfast.

nice and clean but i spent my whole saturday in my room because they closed the pool

disappointed that the pool wasnt open

location, pool, clean rooms.

gym equipment needed to be wiped down and parking lot needed some attending

nice bar and restaurant on the premises

were pubic hairs in our bed that wasn't mine and the room service food was awful and very expensive i do not mind paying more for good food but the

the bar and restaurant open later when there are customers waiting

clean and good ambience in lobby liked the bar and the menu options but to airport every 30

proximity to my work, convenience to restaurant and pool area to room. staff were very friendly.

wait at the bar to get food took a very long time

dirty pool...poor lighting in room

size is good, got the breakfast while i was there it was good, ample parking outside, shuttle to airport, friendly

shuttle to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in

the gym was very dirty. breakfast was ok - not great.

staff was great. breakfast good-variety. nice room!!

the shuttle service to the airport was exceptional

outstanding customer service and made me feel welcome at check-in and the young man that provided shuttle on tuesday morning was kind, courtious, and very pleasant to talk with

positively above, every other employee i saw on site was dressed like they were going to the gym or just hanging around the house

very clean and breakfast is good.

it had a full fridge and kitchen area including a dish washer

kids knocking on my door at like 1 in the morning and people above i could hear their every move,

the front desk people were very nice as well as the morning breakfast person

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

an extended stay the room was not attended to everyday (which as okay) so i had to take the kitchen garbage out to the dumpster which was awkward

the pool was closed

laundry room was out of commission during my stay so i didn’t get to use the facility

my friend and i wanted to spend some time in the pool after other guest's kids were asleep but it closed so early

liked $20 pet fee

rooms and breakfast

the airport shuttle always nice

fact that the hotels gym remained open 24 houses and that it was actually open along with the pool

free airport shuttle

the pool was never opened.