full kitchen microwave full size fridge and i loved that you could partially but safely open your room

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did not open with the room key as it suppose to be

there ever again or at least not if she’s still working there and we had a room right next to laundry facilities and first day there my wife desided to do two loads and the first two machines

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy blankets for both beds

the kitchen

pool area is nice even tho we didn't get in

brianna at the front desk was wonderful, also the lady that was taking care of the continental breakfast

the breakfast was very yummy with a decent amount of options

delicious breakfast

breakfast, and location was awsome.

best of all there is no pet fee

laundry room available

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

the pool is closed and hasn't been cleaned. full of nasty, smelly water.

the pool wasn't clean.

our view included the pool which looked disgusting

the pool (the reason i booked this hotel vs the others) was shown as an amenity however it was in

the pool area was closed. need more vending machines 24 hrs

smoking rooms pool

nice staff and a nice pool

pool was green

pancake any kind of breakfast would have been good but didn't have nothing but a hot cup of

everything. nice staff. laundry on site.

was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

breakfast was better than expected rooms were well maintained.

like their breakfast

breakfast was a bit better than average for it included sausage gravy

breakfast and late check out.

the staff was super helpful and friendly. breakfast was great

we plan to stay here in the future when we visit our kids

pool

breakfast was great

liked how great the staff was, the pool, the gym, and even the breakfast

breakfast was great & the staff was excellent

i would have liked to have cereal and milk in the breakfast items

breakfast was good

is not the hotels fault that the pool and gym were closed due to the pandemic

also had to have reservation to get in the pool for just a hour

i would not allow my kids to even sit on them

the pool was not what it looked like in the pictures. it was dirty and run down

the location was perfect for my family. the breakfast options was great.

friendly staff, early check in and location

staff was very accommodating (allowed for early check in and late check out)

free breakfast and cordial , friendly staff.

adequate except as noted below, the breakfast was better than many.

of check out we went in at 9:08 and open the door and it was a different guy we look over at the breakfast area and he rudely said it's closed

everything. except for tricked on the breakfast stuff. just coffee at the moment which was fine

was surprised to learn they had a gym

heater to pool was broken and water very cold ud83eudd76 unable to use the pool

really liked the fact that they had a bar up front where you could order food and drink

pool was suppose to be heated but rather chilly.

the pool is terrible

gym is missing many pieces of equipment and could use a good clean

doors slammed constantly kids playing, people arguing and a lot of the time it was house keeping in the hallways while this

no heated pool

customer service and housekeeping room service

the place was clean it was quiet very comfortable and breakfast was great

activities in the parking areas

i love the breakfast because they had a variety of food. it was very delicious.

the gym was easily accessible and well kept

breakfast is very good with a variety of things

disappointed that the pool wasnt open

breakfast was good. staff need to cook eggs properly. way to hard.

breakfast was great as was the staff

the pool was closed and it was 88 degrees. would have loved to take a swim.

loved everything about this hotel, the complimentary breakfast was delicious and the pool was beautiful

the gym was small and with poor equipment

there is an adequate fitness room and a laundry (which wasn’t working last time i was there but i believe was working this time)

not very friendly staff- not rude just not engaging. breakfast good

hotel, clean, great breakfast, friendly staff, highly recommended

we liked the space to stretch out. the kitchen was great. the couch was nice for watching tv

breakfast was good and fresh; staff was friendly; i felt safe traveling alone as a woman.

breakfast was amazing, room was excellent and surrounding was peaceful.

pool was open but i did not visit

staff were so friendly. breakfast buffet was excellent

great breakfast and easy to find hotel.

breakfast was out of this world good

friendly staff, good breakfast, and our kids loved the pool

room, location, breakfast

staff was friendly and helpful accommodating both an early check in and late checkout

convenient, clean, great staff, breakfast

all other room clean breakfast good

the breakfast was good but the oatmeal looked a little strange.

never did get to use pool

breakfast was lacking, but sufficient for its purpose (place to sleep)

breakfast is bad, only muffins and orange and apple juice that is watered down, breakfast there

we didn't eat breakfast at motel.

the very nice staff, and the breakfast

it was seemless, i was a little confused on the breakfast it was on the 3rd floor i thought it was on the second, but that's no big deal it was

the pet fee was very reasonable compared to most hotels

did not have breakfast

nice breakfast area

the staff was nice and accommodating and the breakfast was impressive!

friendly, clean, breakfast was hot. security.

front desk and breakfast attendees were very nice and super accommodating

breakfast could be a little better

friendly and helpful staff. great breakfast foods

breakfast, disability pool chair

it was nice. could not enjoy the outside area and pool due to covid.

breakfast was great

i felt safe with my two kids staying there and breakfast was amazing

didn't use pool, but appeared that there was a handicap lift into pool, nice touch

the breakfast was good with different options and the woman who was in charge of the breakfast was very

new snack machines, bigger pool

the pool was closed. no breakfast. when i made the reservation i was unaware of this

dirty carpets, road noise, inadequate breakfast.

the tv remote control didn't work well. they didn't serve breakfast like they said they would.

the breakfast was clean and good. it was easily accessible.

pool and bar still not open.

the indoor pool was great. bed was comfortable.

the room and gym were excellent

loved my stay she’s the staff, it was clean she had a shuttle which was so helpful

the bed was very comfortable.the indoor pool and hot tub were the perfect addition to our stay.

fitness room was very small, and some of the equipment wasn't working

was advertised as having a whirlpool in the fitness room which we found out hadn't been there for a couple of years

breakfast was excellent. excellent hours of service as well.

nice breakfast options

breakfast could have had a better variety

free shuttle to and from the airport

they provide a shuttle and you can park your car there for a week for the low amount of $15

the pool was a bonus that we didn't know about

restaurant bar closes at 11 am. parking was a little tight.

no. everything was good. bar and restaurant very nice

the pool was not open

it's very useful having a full kitchen, and there was ample space to work

the hotel offered a shuttle to and from the airport it was a great advantage to me and my family

breakfast was delicious. staff were very helpful. my room was exceptionally clean.

you need a key card to use the elevator, and the shuttle driver was very kind

breakfast was cancelled due to kitchen

courtesy of staff, cleanliness, very good breakfast,shuttle service,pool, very quiet although it seems very family friendly

complimentary breakfast, pool, gym, ease of finding everything

my kids went to the pool and one of the staff was rude about them being in the pool

were stuck as a result of a missed connection and it was very close to the airport and the shuttle service was extremely helpful

whole time me and the kids spent at this hotel was great

up to date tv for my kids to play play station on

breakfast, small rooms , & sheets were dirty , room service didn t want to change them cause she said she didn t understand

parking lot was crowded due to renovations

clean and compact. i felt very safe. parking lot was well lit

nice location and loved the pool and gym with the kids

staff, room, bed, pool, food and ease of location

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

we also ordered room service for dinner and it was very good quality

nice location and loved the pool and gym with the kids

nice staff quite location great wifi

the laundry room

brilliant wifi

the rate, the great hot breakfast and shuttle to the airport

location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want

we especially liked richard who picked us up in the free shuttle

breakfast was great, shuttle driver was great.

clean and efficient. excellent free breakfast. all staff friendly and helpful

breakfast variety

they could've had a more breakfast variety like scrambled eggs and sausage and bacon.

serve breakfast later than 9

the breakfast. oj & apple juice was old. the cereal tasted funny.. didn't have much to offer.

missed breakfast because it ended at 9:00am

too tired to try the pool

i will say if you are going for the pool option you may want to select another hotel

beds were great and the staff and the gym and the water in the gym

also having the pool close for

pool closed too early

free shuttle from and to

swimming pool not open cookies not available no restaurant close

room, lovely lobby and hotel restaurant, great food, good price for breakfast, free airport shuttle, which was critical for me

wait at the bar to get food took a very long time

kids swam in outdoor pool for a bit, was clean and a nice way to tire them out

closed pool, you have to ask to use the gym, and you have to put your room card in a bowl of soapy water

staff was great. breakfast good-variety. nice room!!

liked that there was a shuttle bus provided by the hotel

the shuttle service to the airport was exceptional

the gym was very dirty. breakfast was ok - not great.

nice pool, close to the airport, friendly staff, nice restaurant, nice surrounding

fantastic clean hotel with wonderful staff. kids loved the pool. restaurant was good quality.

restaurant and bar were convenient and staff were great

nice bar and restaurant on the premises

laundry services

loved the separate seating area and the kitchenette.

lobby is beautiful suite styled rooms great breakfast! nice gym

also the gym was well stocked with free weights and machines

the airport shuttle always nice

overnight staff was rude they lied and said i checked out late on sunday morning but i checked out at 2:30 am way before due to my flight leaving at 5 spoke

and their breakfast is so much better than other places

service & staff were awesome; cleanliness; great space in rooms; kitchen area; complimentary breakfast & service provided by food service

spacious rooms/price/ location/pool/breakfast and front desk clerk.

enjoyed a clean comfortable suite with a fully stocked kitchen, large living room and king size bed

the staff was great & the breakfast was amazing!

the bar wasn't open

the pool hours

the pool wasn’t open… i wasn’t made aware of incidental fees.

the bar was open and staff was helpful and friendly.

clean room, hot tub, and pool area

the breakfast was delicious and had healthy options

breakfast and rooms were spacious

they accommodated my request for an early check in

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

breakfast was the only thing i did not like and that was only because it was in a brown paper bag

the breakfast and the morning was great and the staff was nice

not much food options for the breakfast.

hot shower, breakfast, comfortable beds, quiet, good sleep.. not far from attractions.

staff, clean and neat room with all the amenities, and a delicious breakfast

clean rooms late check out

there is a guest laundry area

jacuzzi was not working very well and gym has only 4 equipment

spacious room and laundry available

just to let everyone know that the pool, breakfast and gym are closed, but i understand this because of covid-19 precautions

shuttle service was available without waiting when i got out of the airport

the staff from checking in, shuttle, restaurant were excellent!

didn t eat breakfast

i would not stayed here iif no room service or breakfast

from the extra gift bag, to the surprise chocolate cake delivered via room service

clean rooms, great breakfast, most comfortable bed ever!

our kids enjoyed the large, outdoor, clean pool

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

pool was fun

the staff was lovely, the pool was so nice

heated pool inside. close to the interstate.

the hotel was so clean, staff were great, ate a pizza from the bar (soooo good), beds were awesome and the shower was great

people were nice and helpful, they allowed pets and the breakfast in the morning was quite good

the gym is small

had five kids with us and needed a suite with pullout sofa

the staff was friendly and accommodating with a late check out

for a late check out (only 30 minutes) we were given 15 minutes

good breakfast gym pool location

good customer service. had a late check out house keeping kept knocking. that was unsettling.

great breakfast. quiet location. comfortable beds.

breakfast - no fresh fruit and frozen/microwaveable egg dishes were not appealing.

was decorated in a nice modern way that felt like home, the pool was a good size & warm, the kitchen in the room was very nice especially since we had pizza delivered and we had plates to eat

indoor pool kitchen in room

location close to the things i wanted to do, the kitchen was well stocked, bathroom clean, also bed and linens very comfortable

everything! clean room comfortable beds. kitchen in the room. very nice staff. breakfast!

great room and service! after bring at carowinds for the day the bar was perfect!

and a small bar for those inclined

and we showed up actually on time so the kids could swim in the pool and it was closed

breakfast was good, could have been better especially with the huge lobby there. more offerings.

the staff was very friendly, the pool was nice and the bar was an added bonus

room and pool gym style

room and pool gym style

let us check in early and they also had a staff memeber show us around such as; the atrium, the gym, business

convenient location to the airport. airport shuttle available.

and the pool was under repair

a bar menu posted without any alcohol or a liquor license

the gym facilities were

the room..dinner at the bistro and bar was nice

i was able to schedule the shuttle to the airport during check-in

friendly and helpful staff, at the reception, at the bar and housekeeping, very good breakfast, very clean( overall a 10 ) we've extended by two