should have some paper towels or hand towels in the kitchen

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

my wife paused, my kids slowly laughed and asked,

spacious downstairs with a large dining table, couch, and kitchen

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

pool, gym, right beside basketball hall of fame, right beside pizza/pasta place.

friendly staff, great location and easy parking

laundry room came in handy

best air conditioner! secure parking lot with a guard monitor.

i love the gym

have offered a shuttle service to/from the new mgm springfield casino

very good proximity to the new mgm springfield casino, just over a half mile walk

not a lot immediately around it other than the casino and a gas

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

were sparking clean, staff super friendly and kids loved the pool

the casino does not even have a breakfast place

pot were old and chunky

hotel is very nice, just not suitable for young kids

room was comfortable and pool was great for the kids.

was some type of kids hockey convention going on and a dog show of some sort

omelet station?!? but the breakfast was just fine.

the bonus for us was the coin operated guest laundry which made travelling easier

breakfast is excellent.

clean, has a pool and a gym

gym was small, poorly ventilated and several pieces of equipment were not working properly.

dry clean friendly staff good breakfast

on-site laundry was a great convenience

even opened up the breakfast room so i could get coffee

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

clean comfy room / bed and a fine free breakfast.

has a full kitchen with glass dishes a full size fridge and stove

we like the pool, the hot tub the hotel room

laundry didn't work and messed up my day.

beds were comfortable, the shower hot, great full kitchen and the pool was great

my son also enjoyed the pool so much

pool and gym were fine - gym would be better with all-in-one machine or smith machine but dumbbells and

the whole location was awesome nice parking good size room good pool

the staff at both the reception and the bar were friendly and attentive, ensuring excellent service

location. close to highway price was good. great breakfast

could have been better i tried to get dinner but there was no one at the bar to order my fiance said the pillows were too

breakfast was better than other chains in the same price range have

stuff was awesome and the fitness room also the breakfast room everything was great thank you

room next to laundry

the pool the room... breakfast on the go was great!!! i was always in the go

breakfast was a+++

the gym was great

the gym was underwhelming

kids running up and down hall; this went on for hours

was some young kids having a party in one of the rooms but i will say that the staff resolved the

room, very good breakfast with eggs, sausage, waffles, fruit and more

the pool was nice ,the rooms were big, had a king room and a double queen room, traveling with 3

it was very clean and smells good. i love the hot water on the pool ❤️

very nice breakfast in the morning, easy checkout

breakfast was great

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

red roof is a good value. i really appreciate that they don't charge a pet fee.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

no pet fee

early check in

it’s quiet, good location, had laundry room

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would

the pool was a nice size and water was warm

great staff great breakfast!!

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

everything was great. comfortable bed. clean. pool area great

reasonable rate for a simple hotel room. clean, well maintained, good breakfast. thank you!

breakfast was amazing

looked the pool. bed was comfortable, bought the pillows they were perfect.

pool

the pool and gym was

friendly and helpful staff at check-in and in the morning for breakfast

very nice selection for breakfast. our room was clean, comfortable and quiet.

pool was closed

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

breakfast was good.

great staff, wonderful room and very good breakfast.

breakfast was gross. we ate out after tying to eat in.

it was nice enjoyed the pool

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

was great, i like the pool, awesome jacuzzi

many too many breakfast options and the bathroom sliding door came off the hinge so we got stuck in the

pool too chilly

i used the gym and the elliptical worked well

breakfast was great! pool was warm and clean

room, pool and breakfast were the best we stayed at during our trip

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

the breakfast area has a beautiful scenic view of what used to be jam's beach

i absolutely loved it and the free breakfast was great, i

everything met our needs. please provide creamers at breakfast.

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from the dining area was simply lovely

breakfast as excellent

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

location,breakfast

breakfast was great!

breakfast was awesome

the rooms were spacious, and the hotel had an adequate continental breakfast

sticky syrup on breakfast area floor & in elevator.

was excellent service and clean and fit for a comfortable stay. also a great breakfast

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

breakfast was poor. same old stuff but no fresh fruit. poor choice of cereals.

laundry and exercise equipment in operational for indefinite time

great,friendly staff,excellent location,the pool and overall experience was perfect!thank you

the room service was very attentive and resolve immediately.

pool side courtyard rooms are fabulous with sliding glass doors facing south for easy egress with

laundry onsite is convenient but you'll need to bring quarters

to bradley with a shuttle to the airport

front desk attendant was very nice and professional setting up my shuttle for the next morning

breakfast. bed layout. friendliness of staff.

hotel is charging full price for the rooms knowing that the pool, front desk and some other amenities like the availability of drinking water or certain

convenient to the hartford airport and shuttle service available.

room, coffee/water available for free 24/7, the gym was really nice, and it was close by a lot of really nice places

large, clean rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

no pool

rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

the fact that they arranged a late check out 5pm as i had a late flight home to scotland

breakfast

the breakfast was served for 6 hours

staff location breakfast

get breakfast or use fitness center due to the corona virus but hopefully in the near future i will get the opportunity

corridor still a tad smelly, breakfast was mediocre - no eggs

i like the rooms and access to the gym and laundry services

kitchenette with a full-size fridge, large desk, comfy bed, clean bathroom

thank you for free laundry machines

really liked that all the suits had a kitchen and that laundry was available at no extra charge

laundry room and gym facility downstairs

atmosphere depressing in bar and food poor

no room service

room service was quiet and unobtrusive

i enjoyed how pleasant room service was and enjoyed the shuttle

fitness area and pool

frig and microwave worked well, wifi was reasonably fast

breakfast was kinda meh though

the gym equipment didn t work and nothing could be done about it

told the guy at the front desk at check-in that we would not make breakfast because our flight departed at 6am and would have to be checking out around 415am

i have not tried the pool yet because at the time i went there were just too many kids hollering but they seemed to love it

there was a wide variety of food for breakfast

breakfast was included

no laundry bag - gave me when asked a 30 gal trash

the beeeeed! friendly service & topped off with a good breakfast

the gym was clean and it had the necessary equipment to carry on your routine

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

staff are very nice and that includes the cleaning staff the room service crew and especially the front desk personnel

location and shuttle and staff

the dependability of the early morning shuttle to the airport.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us at a table we had to order from the bartender

breakfast was a bit of a disappointment

they shuttled us to and from the airport and to and from the car rental agency

was convenient to i 91 it was quiet and the staff was very nice and added benefit was the breakfast which was included in the price

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

was not feeling well, and did not have breakfast

did not like. no shuttle no breakfast dirty bathroom.

the staff were so awesome! my kids had an amazing time! thank you!

not at all. the breakfast was even fantastic and had many options for the kids and i!

my kids wanted to swim and i was hungry, i doordashed my food and the gentlemen at the desk came

we love staying here! the kids love the pool and staff is very accommodating.

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

the hotel also boasts a fitness center and a convenience store for added convenience

wish they had a hot tub. also the bar service was terrible they need more staff

clean fitness center and swimming pool

front desk staff, staff at the bar area, room was and overall experience was great.

guess, it was room service but when i responded no one there

breakfast was adequate

would have loved free breakfast

we were able to get a shuttle to and from the airport even at very early hours in the morning

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

clean, gym was ok

front desk clerk laundry shuttle

no towels in room pool out of commission gym out of commission

the staff. very friendly and accommodating. shuttle service to bdl

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

free breakfast was

gym and pool closed and room service coordinated on a by-request basis

hot breakfast was very much appreciated as well

clean and plenty of parking! breakfast was great.

improve quality of the breakfast

noisey room over the pool

closed the pool to all guests due to one group

the check in process took a bit of time. the pool was small.

booking description says hot tub. there is no hot tub, just a small pool.

pool could have been bigger

location, guest laundry and business kiosk.

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

the friendly staff also the breakfast

cleanliness. super comfy room. friendly staff. great deal. free wifi and parking.

, staff was so nice and friendly, this is my second time staying in the property i love it,my kids love it and we recommend it very

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

we ordered room service and it arrived in good time

a simple grab bar would be a great idea when getting in and out of the shower tub

loved the hot hot tub and warm pool

our kids loved the pool and we all enjoyed the food at the restaurant