beautiful park to walk through

the wifi could be better

excellent room service and food was delicious

parking was tight but i did get the last space in front of the hotel - i know i could have parked

there's not much parking

decent car park

to have to load an app to order from room service

but the best thing was the little box for the kids - books, crayons, toys, games and mini marshmallows for

mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice

free efficient wifi

the facilities such as pool, play park, boating facilities, spa, tennis courts were amazing to have there

swimming pool, boat ride , the park for the kids

house, boat hiring be the river, garden, tennis fields, free car park

not just b and b for a reasonable price, but access to the great spa and swimming facility

the changing rooms after getting out of the pool are cold but you soon heat up in the showers.

the hotel has a secure underground car park if, like me, you drove to the hotel

had a lovely few hours at kew gardens the next day too, taking advantage of the hotel parking

fantastic location for kew gardens and on site parking a great bonus

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

no extra costs for room service, but staff tried to charge us twice for the food delivered