the hotel has a secure underground car park if, like me, you drove to the hotel

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

no extra costs for room service, but staff tried to charge us twice for the food delivered

beautiful decor, friendly service, secure parking and amazing breakfast.

fantastic location for kew gardens and on site parking a great bonus

house, boat hiring be the river, garden, tennis fields, free car park

the facilities such as pool, play park, boating facilities, spa, tennis courts were amazing to have there

swimming pool, boat ride , the park for the kids

at the hotel rooms are lovely warm and very clean and most have great views of the grounds the bar is clean and

bar looked nice- family friendly

decent car park

the option for a late check out was greatly appreciated as well

excellent customer service at check in/out, and room service

there was a big double bed and bunk beds for the kids

lots of room even for my kids on a sofa bed