we loved the staff in the entrance, the spa masseuse and everybody really

excellent hour time for breakfast, really early in the morning, thanks.

breakfast was good. room was decent size. facilities were modern and decent.

the guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

i stayed on the 6th floor it was a little loud do to the music from the bar at night.

main issue was that the wifi kept going away, and nobody onsite knew how to fix it

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

not only they didn t included breakfast for a high cost but they don t have room service although they

location, staff, decoration, bar at the 7th floor

also the spa was quiet good

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

hotel rooms with the fireplace

delicious food (dinner and breakfast)

the wifi password that was in rooms didn't work during my stay.

the spa bath in the junior suite was amazing after a long day in bogota

spa are a nice and staff very friendly

the spa and the view from the pool are unbelievable

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

spa with sauna, steam room and bubble pool was free included

the spa and gym are amazing

the spa was beyond anything we have experience before

that breakfast wasn't included.

design is on point for w hotels, breakfast excellent and staff always attentive.

cleaning at the room food by room service poor menu bad chef

good breakfast served by very nice people. staff was very friendly and helpful

used the room for home office and wifi connection was absolutely good

with wifi, after an afternoon troubleshooting they finally changed me to another room

breakfast was fantastic, loved the location

breakfast buffet drop quality and quantity

the spa is amazing and the pool is great as well

liked everything, the only issue was that the spa did not work on thursday nad friday due to easter holiday

the only thing - spa facilities a bit old. otherwise everything was perfect!

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world

great facilities. gym and spa area are outstanding. location is outstanding.