loved the spacious rooms, patio and well equipped kitchen.

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

to the pool area required walking outside near the parking lot to follow a foot path leading into the

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the interior

spa was freezing

the spa was closed

yep, the only hot tub was in the spa and it was pay per hour

food and staff was great, spa was clean and very classy

didn t like that free wifi wasn t included, thus should be standard and also the alcohol wasn t very good

the spa was also well worth the

booked a spa appointment online and the reservation was lost and they were all booked the day i wanted to

we visited the spa with the help of paola helping us choose what we needed

very high prices of spa uber not allowed inside the property gate , nexus of security staff with taxi unions,

spa and food was great! nice and clean

spa was awesome

decor, amenities, spa and pools

the spa is great, must get a massage during your stay

renovation and there was some noise also, they wouldn t let you use the spa showers or any other showers,

the spa is a must-do

the spa was wonderful too

i looked forward to the buffet style food and loved the breakfast omelette

the beaches were closed, the pools extremely cold, and the kids' club was sometimes closed when it should have

parking was terrible down stairs with no lights

i also wish they included room service in all-inclusive, but it was only available for higher level guests

the pool and the beach and the grounds.the spa was nice.

staff, variety of food options, drink bar, pool and easy access to the beach among other amazing facilities

there was no restroom near the gym and to get to the gym one had to go outside the main building

but breakfast was good

gym - the gym had a number of treadmills and weights available

beds were comfortable and rooms were spacious

the art & ambiance spa & pools

spa is nice but also a bit overpriced for just a hot tub and cool pool

upon exit, they charged my friend and i for the spa use, when i was the only one that used it

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

the room service is 5 star, the spa is 5 star, really everything is

decent gym and yoga classes each morning

breakfast was included in our stay and there was a good choice of options

you walk for miles because the golf carts never arrive, especially when it rains

the other one is that prices at the spa are extremely high, even higher than some us spas

enjoyed comfort of our room, food & service at adult pool, service provided by cristina gamez, jr

breakfast however was excellent

bathrooms near pool or restaurant down near pool area

the kids pool is very basic

breakfast buffet had plenty of options in which to choose

we love the peacefulness of the resort and pool area

breakfast buffet is great

nice quiet pool area, very relaxing

overall, very good. the pool staff were really exceptional.

it was pool conversation with other guests about the ridiculous prices on everything

we have breakfast delivered daily to our villa...beyond amazing!

small breakfast for 3 people $350

big walk to the pool etc. it's a lot of hiking

the tacos at the taco bar...were average. bar snacks could be elevated.

it was clean, staff were friendly, the beach and pools were lovely

did not have breakfast

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment

view and very good restaurant and nice pools

gym is not not very cool and no fans

do wish there were jacuzzis other than at the spa where you were charged to use them and they weren't very warm

extra costs were excessive such as the spa and tours

spa and

the staff from the front desk to the spa and restaurants were excellent, and exceeded our expectations

the spa was incredible and kareli let - great team

the customer service is wonderful and the services at the spa are great

great room service and spa facility

the spa was very expensive.

the prices of massages at the spa are a bit high. they should revise pricing.

part of the resort was the staff and spa therapist

spa services were ridiculously expensive

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

property is very relaxing and the concept of the space gives a european feel

the spa was very nice, but expensive

spa was not open all the time

the spa pricing was also very high, with a 30-minute upper body massage costing $268

odd that pool bar did not open until 11am

sales pitch at check-in noise difficulty getting seats at the pool

the pool area snack bar closed early

from nearby town, price middle ranged and shortage of sun beds, no good proper bar with

staff was great! grounds were very well kept. spa was amazing !

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

the service still needs a little ironing out. pool service was slow/inconsistent.

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

and i went to the spa for two experiences

would be awesome if there was a spa at the rooftop pool

the location, beach access, rooftop pools, spa and amenities were wonderful!

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

need cleaner restrooms by the pool

spa services extremely expensive , ended-up not getting anything

room service was excellent

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well,

having said that the pools at the hotel are so good that you won't really want to leave

there's only one restaurant available for breakfast but that have a very wide array of options

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

spa is beautiful, with a jacuzzi and lap pool and cold punge

spa is beautiful, with a jacuzzi and lap pool and cold punge

the breakfast was good. over priced and under staffed.

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

food is great, breakfast at mezcal was prize deserving

guests don t seem to understand the concept of a private pool and felt entitled to use ours

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

and the pool was hardly ever crowded which was a huge bonus during covid

could use some update, the hotel activities are limited vs other all inclusive i visited, the spa was under

starbucks, brazilian steakhouse, and spa services are not included)

even the spa is top notch and reasonable

not updated the reservation either because we would give our room number to restaurants and the spa and there

spa massage was good

we had access to the spa through our bonvoy gold status

spa was nice and also very unique and relaxing

also enjoy spa and massages

spa times were communicated to be closing at 9pm, but they actually close at 5pm

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

location, the staff, the restaurants, the milagro spa -- i could go on and on

great hot tubs and spa treatments

the spa was amazing also

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

spa was gorgeous

spa was amazing

the couples massage at the spa is such a treat and the spa itself is just beautiful designed and so tranquil,

the spa was a hidden gem and walks on the beach were picturesque

overall a great property with nice staff. the spa is incredible.

enjoyed the resort pools, work out classes, all of our meals, mixology class and spa services there

i need more space to complete my review

spa was lovely but very expensive, especially for a massage

spa staff weren t very friendly when explaining the services and came across as a bit pushy about

the gym/spa was good over all

the spa was great as well

nice, clean, staff was attentive. lots of activities. entertainment was great. spa was great.

one of the women in our group had a massage at the spa and said it was one of the best massages she's ever had

had to ask where the spa and pool bathrooms were

we thought that the spa services were far to expensive.

credit of $630 that was offered wasn t transparent i tried booking a massage and the spa would only allowed

and facilities are beautiful and comfortable: tasteful, modern design, from the bathrooms to the spa to the

we did a spa treatment too, and staff there were professional and friendly

we each got 80 minute massages and the spa was unorganized and the massages were subpar compared to other spas

the spa is a complete ripoff

the 630 credits can t be applied to the spa at the hotel which other hotels i ve been to before it can be

the spa was amazing

spa was amazing

access to the spa and restaurants at all 3 resorts

spa quality soaps and lotions to use

the (free) gym area is much better than expected--has not only a good weight room but a spa area with a steam

they do accept kids, but there isn’t kids

minor quibble: would like to have seen heuvos rancheros on room service breakfast menu.

reserved a one bedroom condo with full kitchen, two full bathrooms and huge balcony equipped with bbq, dining

beautiful view of the cape from the pool area

pools are really nice for kids!

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

room service was better

the bar staff was poor

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

spa services were pricey

spa is meh

staff, breakfast and excursions!

the sheets on the bed smelled like dirty laundry/mildew

had to call security 6 times on last night with noise complaints about kids