floor location opening on pool with little view and lots of kids

valet service during covid, however once you get the hang of it, the self parking may even be faster and more

the self parking option is difficult to understand where to park

was perfect bc next door was a more kid friendly sister resort so ours (even though we had three kids) wasn't

they do accept kids, but there isn’t kids

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

room service was better

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

the bar staff was poor

i had a massage at the villa del arco spa (5min walk away) and it was amazing

spa quality soaps and lotions to use

spa is a must do, the spa service was amazing, go early to enjoy the facilities and be comfortable

the spa was amazing

access to the spa and restaurants at all 3 resorts

spa is meh

spa services were pricey

i didn’t like that but my young adult kids didn’t have issues

we may have fit in better with our 3 kids at blanco which seemed more mellow

i didn t like that but my young adult kids didn t have issues

the 630 credits can t be applied to the spa at the hotel which other hotels i ve been to before it can be

we each got 80 minute massages and the spa was unorganized and the massages were subpar compared to other spas

the spa is a complete ripoff

the spa was over booked

the spa was mediocre too, compared to other spas i have visited abroad

credit of $630 that was offered wasn t transparent i tried booking a massage and the spa would only allowed

the swimming pool and spa were great!

nice, clean, staff was attentive. lots of activities. entertainment was great. spa was great.

one of the women in our group had a massage at the spa and said it was one of the best massages she's ever had

we thought that the spa services were far to expensive.

spa staff weren t very friendly when explaining the services and came across as a bit pushy about

spa experience was horrible

i need more space to complete my review

spa was lovely but very expensive, especially for a massage

the gym/spa was good over all

one bar close by blaring music til midnight every night.

great pool areas and beach

the rooms were beautiful with the little pool on the balcony

location in town is perfect. food at bites and pool service and spa were up to our expectations.

the food, location, spa and staff were all fantastic!

the spa is quite nice, but it s adjacent to the party pool

we had an xhale suite so were able to eat at all the restaurants and the jacuzzi in the spa was included at no

especially the views from the relax spa jacuzzi

view, the restaurants were all great, service was awesome and the staff were all so friendly, the spa was amazing

spa is

the spa is small but beautiful and it has everything from massages, steam bath, sauna, jacuzzi and even

my spa experiences were good, however they need to work on hiring more people that speak english, or

forgot my apple watch at the spa by the way was amazing

spa is amazing rated number 1 in mexico

had spa services two different days and it seems like the therapist are pushed to sell you product

spa was amazing too

the private pool on our terrace was

a man named fernando was our pool guy and his service and attention to details were great

way to get around from the villas is by calling for a van pickup, whether you re heading to golf, the spa, or

property had a lot of cockroaches and we werent able to use the swimming pool and jacuzzi

room service food was horrible, all inclusive was not all inclusive

big and beautiful villa with pool and hot tub overlooking the pacific

the infinity pool with the view was the best!

spa is nice

the couples massage at the spa is such a treat and the spa itself is just beautiful designed and so tranquil,

the spa was a hidden gem and walks on the beach were picturesque

the spa was very comfortable and private with exceptional amenities

the massage i got at the spa was one of the best i ve ever had

in my opinion, the spa services are certainly over priced, i live in one of the most expensive cities in the

spa is a bit expensive

the bar service staff around the pool were excellent

music by the pool would be nice and more daily activities

loved the pool as well

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

the spa was amazing also

location, the staff, the restaurants, the milagro spa -- i could go on and on

spa was gorgeous

great hot tubs and spa treatments

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

we had access to the spa through our bonvoy gold status

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book

also enjoy spa and massages

spa times were communicated to be closing at 9pm, but they actually close at 5pm

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

quick golf cart ride to the beach area and carts are readily available

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

and the pool was hardly ever crowded which was a huge bonus during covid

guests don t seem to understand the concept of a private pool and felt entitled to use ours

starbucks, brazilian steakhouse, and spa services are not included)

even the spa is top notch and reasonable

spa massage was good

not updated the reservation either because we would give our room number to restaurants and the spa and there

could use some update, the hotel activities are limited vs other all inclusive i visited, the spa was under

design and comfortable spacious room

the gym and spa were clean and up to date

pool being cleaned at the spa while we were there.

where the restaurants are located, hours, map of property, gym/spa hours, etc

the spa was also a really great experience

spa is beautiful, with a jacuzzi and lap pool and cold punge

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

spa is beautiful, with a jacuzzi and lap pool and cold punge

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

pool

spa services extremely expensive , ended-up not getting anything

there's only one restaurant available for breakfast but that have a very wide array of options

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply

the rooms are spacious and have every amenity you could want (there was a hot tub and plunge pool in ours)

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well,

the location, beach access, rooftop pools, spa and amenities were wonderful!

and i went to the spa for two experiences

would be awesome if there was a spa at the rooftop pool

overall, i would return here with kids or just a significant other

the pools were fun for kids but the adult pool was fun for adults

staff was great! grounds were very well kept. spa was amazing !

breakfast was amazing, the highway noise from room in main building is unfortunate

and landscaping, the pool staff, and the valet staff

location of it as it s sandwiched between san jose del cabo & cabo san lucas , the underground parking

the sushi restaurant was excellent as was breakfast provided in the morning

the spa pricing was also very high, with a 30-minute upper body massage costing $268

lackluster onsite market, overpriced meals, gym could use more free weights

wish there was a pool bar pr poolside bar

the entertainment was fun with some salsa classes by the pool and dj on the beach

studio room was very clean, super nice, good size and the wifi was fast and easy to connect to

spa services were ridiculously expensive

property is very relaxing and the concept of the space gives a european feel

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

spa was not open all the time

the spa was very nice, but expensive

part of the resort was the staff and spa therapist

the spa was very expensive.

we also tried to fix an appointment at the spa, due to the ridicolous prices (it was even more expensive than

the customer service is wonderful and the services at the spa are great

charges for spa treatments and massage seemed high, so discouraged us from using these services

beautiful property with ocean views everywhere and the spa was amazing!

do wish there were jacuzzis other than at the spa where you were charged to use them and they weren't very warm

the spa was incredible and kareli let - great team

extra costs were excessive such as the spa and tours

you have to go through the spa and pay $15

view and very good restaurant and nice pools

gym is not not very cool and no fans

it was clean, staff were friendly, the beach and pools were lovely

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

the aerobic guy that did that aerobics in the pool

clean hotel and comfortable. nice view and nice pool. staff very friendly.

the layout of the pools and friendly/helpful staff