food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

the kids enjoyed the pool

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

clean, staff very helpful, parking available, good traditional breakfast.

there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet

- the staff is really helpful - the free parking

all good but breakfast in the room was nice

clean, staff very helpful, parking available, good traditional breakfast.

the rooftop pool is heated (

call for them to turn on the jacuzzi, sauna was not hot enought but nice order room service that

was our best breakfast in guatemala

is a modern hotel , with a rooftop swimming pool, a gym

property is clean and modern and comfortable with lovely and helpful staff and very fast wifi

also there are spa treatments like sauna, massages, hot tubs and swimming stops

there ir a bar close and the music is too loud until late.

wifi

didn't like that there's no room service

fast same day laundry everything is good

wifi only in a common area and was not too realiable

wifi only works at some areas but that is what i wanted

as i have adopted kids of color that is not something i appreciate

no wifi is what you need around the lake to enjoy it the fullest

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how