clean, staff very helpful, parking available, good traditional breakfast.

there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet

- the staff is really helpful - the free parking

all good but breakfast in the room was nice

clean, staff very helpful, parking available, good traditional breakfast.

delicious breakfast! the rooms where clean all the time!

the hotel gym could have been better.

location and custumer service gym

is a modern hotel , with a rooftop swimming pool, a gym

liked the location, staff, breakfast buffet, tea in the lobby, and pool

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn t very inviting to swim in.

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

also there are spa treatments like sauna, massages, hot tubs and swimming stops

just not being able to have food pass 8 o clock. a snack bar there would be good

wifi works pretty good most of the time

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

there ir a bar close and the music is too loud until late.

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

felt like we were being treated like kids queuing for a school meal

wifi was good - just not in the rooms

s very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

the family dinners are a must :) laundry service is good and fast (external lady)