nice rooms, welcoming staff + the spa and breakfast

it's great to come back to the spa after an intense day of sightseeing in the north of madeira

dinner and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

the breakfast was delicious and the spa was really relaxing after one day exploring madeira

and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

also put spa robes and slippers for going to swimming pool in room

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

it had a nice pool and spa on the first floor

the spa facilities are closed to the reception.

offer massage at spa area

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa area is serene

staff variety of food available snackbar spa and indoor pool

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

the service the atmosphere the garden the pool the view the restaurants

the hotel isn t right in the city center, but there is a free shuttle service

hotel spa is quite simple, but ok.

each block was easily to locate and get around food was great swimming pool was great spa facilities were

everywhere very clean - room, lift, reception, spa

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

we really loved the views, the pools and the spa treatments

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

think a spa would make it perfect

the wifi service throughout the hotel and in the grounds of the hotel worked perfectly

large pool was heated and cleaned daily

spa centre was very poor and treatments average at best

the pool and spa area was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

the spa was wonderful as well as the pool

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa and sauna experience was very disappointing

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

gym/pool/spa were great

young chap at the pool/spa was very unfriendly

pool area, spa and gym

no spa no vacancy for massage

as it is an 'adults only' hotel, there is no noise from difficult-to-manage kids (and we had four children but

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

we enjoyed the spa area and had a lovely massage

spa facilities were great and we used them most days

the spa is great

nice rooms, pool absolutely lovely and spa aria

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

the breakfast was nice and the spa treatment was amazing

the spa was lovely, but needed some maintenance.

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

pool and spa are very well equipped too and the staff is kind and helpful

stayed in the deluxe junior suite, a beautifully appointed and spacious room

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

spacious room with ocean view, king size bed with a topper

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

indoor pool, spa and gym where also really nice and brand new

very nice spa and the rooms even tho being a little oldish, felt super cozy.

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa needs improvement

the spa experience was amazing

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the hotel has great pools, buffet breakfast and also spa facilities

it is a ashamed the spa was so booked

we didn t went for any treatment at the spa but i m sure is lovely as well

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

spa was beautiful, treatments were great

rooms and public spaces all very clean and felt luxurious to us

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel is in an excellent location, the rooms were very spacious and very confortable

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

the facilities were fab, including the gym and spa rooms

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

the lack of coffee maker in room and the terrible coffee available at breakfast

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday

pools and gym/spa facilities superb

the breakfast buffet had a wide range of offerings, meats, cheeses, eggs, fresh fruits, many rolls,

poor wifi

the bar area and lounge were wonderful

doesn't feel crowded, plenty of space round the pool with shade

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

vegetarian food excellent. spa was wonderful.

with excellent facilities: room, restaurants, spa and gym

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

the choice of pools and the spa resort definitely a plus

spa was fantastic, expensive but good value

she went to the gym and spa every day

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the spa treatment was so so

good spa and restaurant

breakfast, spa and location

excellent service, great views, amazing rooms, spa and pools are great.

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

direct access to the sea was fantastic and the spa area was lovely

i managed to fit a spa between the activities ( excellent as well)

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

wifi connection poor

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

the spa and treatments amazing

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

spa was really nice everything clean

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

spa included in the room rate

i used some spa services and was very happy with the quality of services

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

the roof top pool was a dream as well as the spa inside

staff were very accommodating. spa and rooftop pool were amazing as well.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

free spa admission with a steam room and turkish bath complimentary

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

they have a spa area with really great pool (heated