we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

it had a nice pool and spa on the first floor

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

also put spa robes and slippers for going to swimming pool in room

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa can be improved

the spa area is serene

spa was be to accommodate in short notice

hotel spa is quite simple, but ok.

everywhere very clean - room, lift, reception, spa

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

each block was easily to locate and get around food was great swimming pool was great spa facilities were

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

shuttle bus system to funchal worked very well but you do need to book in advance both ways

the gym instruments are slightly old/used and might need to be replaced...

parking was an issue - carpark was too small, had awkward perimeter, needed designated spaces

pool area, spa and gym

young chap at the pool/spa was very unfriendly

no spa no vacancy for massage

staff, location, bed, breakfast, view, pool

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues

nice rooms, pool absolutely lovely and spa aria

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

spa jacuzzi also could have been warmer

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

we enjoyed the spa area and had a lovely massage

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

good facilities and very friendly staff. spa was great

bar at the reception and spa downstairs

the spa was lovely, but needed some maintenance.

the breakfast was nice and the spa treatment was amazing

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

we didn t went for any treatment at the spa but i m sure is lovely as well

spa treatments- a bit expensive compared to the level of expertise

it is a ashamed the spa was so booked

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

indoor pool, spa and gym where also really nice and brand new

very nice spa and the rooms even tho being a little oldish, felt super cozy.

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

i made use of the pool and spa facilities which was an added bonus

the choice of pools and the spa resort definitely a plus

vegetarian food excellent. spa was wonderful.

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

hotel is in an excellent location, the rooms were very spacious and very confortable

thought spa prices a little expensive. some of the evening entertainment was not very good.

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

pools and gym/spa facilities superb

daily room service and cleaning

good buffet breakfast

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

pool, breakfast

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

breakfast, spa and location

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

excellent service, great views, amazing rooms, spa and pools are great.

direct access to the sea was fantastic and the spa area was lovely

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

think a spa would make it perfect

they cater for an older demographic so it's not the place for kids

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

i thought the spa was expensive and the list of treatments should have the prices displayed.

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the staff is very friendly and helpful and the spa services and atmosphere are amazing

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

i definitely recommend you to try the spa - such a relaxing experience

the spa experience was amazing

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

stayed in the deluxe junior suite, a beautifully appointed and spacious room

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the spa and swimming pool were great

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

also the spa facilities

loved the ground floor room we had opening onto the garden and pool. staff were excellent.

excellent facilities including library, panel court, gym, indoor swimming pool and the staff were unfailing

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

great that spa access is included for free

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

the roof top pool was a dream as well as the spa inside

staff were very accommodating. spa and rooftop pool were amazing as well.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

spa was really nice everything clean

the jacuzzi in the spa was also not warm enough

very clean and we had access to the spa facilities included

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

free spa admission with a steam room and turkish bath complimentary

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

working hours of spa an gym

the spa was wonderful as well as the pool

spa was very pleasant and relaxing

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa facilities were great and it was good to be able to unwind after a day of many activities

gym/pool/spa were great