great pool area, everything very clean

water park closing for siesta having to check out at 10am missed out on medieval show as no one

the pool water was not to my liking at all.

parking area for the hotel visitors are far away (10-12 min walk), make me pay a deposit of 15

kids constantly entertained with movies games and treats

booked a 2 night spa break

the kids loved the waterpark

enough parking place for all guest, weak wifi, irregularity of cleaning service and organization of night shows

animation team with eduardo and manel was really nice, encouraging the kids to engage in various activities

clean tidy friendly staff free parking

were a party of 7 and were disappointed the spa and sauna wasn't included in the cost of the room but was a

the spa was excellent

senses spa in the hotel costs extra, but is a lovely holiday treat

misleading information about the spa room on our arrival.

lovely staff very helpful. a beautiful spa and location was good and it was spotless

and spa were all fantastic

the hotel room verry nice and big,the spa and massage absolutely amazing :)

i live in south of spain and a seaside town which is so clean and beautiful

lots of spa facilities

spa was overrated

we didn t have the opportunity to use the spa or the indoor pool, which was a pity as it looked amazing

rooms spacious and well equipped

would definitely stay again when the roof top pool is available and use the very charming looking spa next time

heating didn't work plus no sun on the balcony second room had great views also of benidorm the spa is better

spa was an added bonus but a little bit small so it did not take too long to do a circuit

spa and indoor pool

the hotel also has its own shops and spa and a huge reception area

advised before going to spa that you needed swimming cap and when you bought one you could not charge to your

superb dining area, kids play area, spa treatments great staff would definitely stay

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

great location and staff very friendly. breakfast was very good also.

had to checkout early (prior to 8am) therefore we ordered an early breakfast which was very poor

no tea available except at breakfast

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

great hotel, good breakfast and spa facilities

didnt use the facilities such as the spa and pool but the pool are was so nice and the cocktails from pool bar

we were offered a free spa and a free breakfast, we were

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

booked the spa and massage lovely experience

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

the pool spa was not open on the sunday for us to use

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

spa needs a little tlc

as usual ,staff were good and very informative, bar was good and prices were ok ,was told spa was good but did

use of free spa not treatments for guests but lovely

only criticism would be that the spa facilities where not discounted for paying hotel guests or even free and

thought the staff at the spa downstairs were rude but not sure if they work for the hotel?

choice, staff, cleaniness, entertainment, pool areas, spa faclilities, location, all fabulous

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

the spa was the highlight!

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

the spa facility is exceptional

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

the availability of the spa and other eating places as most were all closed

spa is for relaxing and having kids in the pool and everywhere did not help to relax

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

there was a charge to use the spa pool which was quite pricey

this hotel food was amazing the spa was lovely and staff were very very helpful

had to pay to use spa pool. others pools were shut.

great spa and lovely bar seating area

spa facilities are a bit basic compared to others i have visited, but only 6 euros and two good

it s a spa hotel, yet you have to pay extra which we didn t see when booking

bar facilities were excellent and prices were very

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

view was poor, would have been great to have a view of the pool

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

hotel charges for parking 15 per day and spa is 10 per person

nice spa facilities

the spa and pool was excellent, which we had to book at reception which i liked

apart from you have to pay for the indoor spa and pool which they didn t mention abs the lifts at hard

the beds are so comfy, the food is great lots of choice, spa great, right by the beach

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

spa was rather too cool and indoor pool was cooler than expected

charged 3 to use the below average gym.

could really complain about anything, my only observation would be the outdoor pool size, it s much smaller

loved this - especially for the heated indoor pool for the kids

pool on the roof is amazing

every thing - apart from pool not open

my kids love the food

dissapointed with small pool. no umbrellas

pool area bar and prices