a price tag of almost 800 incl breakfast in august the spa should have been included

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

the spa services were exceptional

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

while we were there the weather was not very warm yet so pool etc

gym could have been better equipped. spa relatively expensive.

spa is extra charge and rather expensive. fitness room tiny.

no spa facilities, sauna steam room etc...

fantastic location and views friendly staff beautiful room and the spa was great

spa was ok but the hammam not hot enough

the spa was wonderful the guys there helped as to relax and to feel special

the spa and massage treatments were excellent and the welcome drink was a nice touch

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

spa and kindness of staff

shower in the spa after the sauna/hammam

spa was not easy to reach, warm red wine at the bar

loved the spa like bathroom and shower with glass view to room and window

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

this time we used the spa (petite and perfect) and ate at olio, the restaurant

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

wifi didn't work.

superb facilities - gym, dining room and bar area

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

the breakfast was outstanding

even a small spa or spa facilities would be a great addition.

disappointed gym / spa facilities not open but understandable in covid times.

no swimming pool !

room service

v slow wifi.

spa in house

access to spa facility was additional cost on top of pay for stay - bit

the spa was fabulous

the location was great and the spa facility superb!!!

spa was busy

spa not operational

didn t use gym or eat breakfast so unsure about those

helpful professional but lacking personality checked in no talk about facilities breakfast,bar gym etc i didn

very weak to non-functioning wifi, some sort of plastic sheets. noisy street (front side).

steam room / sauna was out of order, the gym equipment are ancient

the staff was very helpful and was very comfortable and easy parking

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15

reception and bar staff helpful and polite

wifi good

excellent parking

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the spa pool access costs 20 euro, but the spa is lovely - well worth the

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

gym and spa are excellent

gym not a part of the hotel but massive with excellent spa area