the fact there was no spa on the premises and the rooms were ok.

00 coffee bar in morning closes at 9

the tv size and room service was amazing

room service was top notch and so was the fitness center and spa

we ordered room service, it was prompt and delicious

is available for my personal fitness and nutritional needs, and mental well-being indoor pool spa and river

the spa area was really good

rooms were very spacious and plenty storage

furniture is a little chipped; some stains in the carpet and ceiling; extremely rude guest in the spa complaining

very nice and modern hotel with an amazing spa and restaurant.

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

eakfast, dinner) was very good, staff were extremely friendly and helpful

staff held a meeting during breakfast and there was nobody around to look after our needs

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

i think breakfast was way too expensive.

had a spa appointment nearby so that was convenient

spa and pool area is not reflective of a 5-star hotel

only downside is the spa is not up to scratch for the fairmont brand

my son played foosball in the lobby with the other kids while we waited for food

breakfast selection was 1st class, and the hotel is ideally located to easily get to all the main

is to blame for the miscommunication, however i specifically used the filter to find hotels with spa tub in room

spa area needs an updating

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

they advertised having spa services but they didn t have any.

pool and spa are dated and not that appealing

room where spacious, bathroom had both tub and shower

the room service staff and people we encountered in the hotel were great.

beds were excellent breakfast service and bar service were perfect

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted

delicious and nice variety. great room service.

the spa was wonderful

absolutely loved the spa

guest room was supposed to came with a spa tub in didn t have one all we had was a stand up shower in i had

mind you, i arrived there by noon because i had spa services at 1230pm

bar area in room is small

we did not take advantage of the gym, spa or other amenities

spa and workout facility was amazing

we enjoyed the french restaurant and room service as well as being close to the other restaurants we had

dessert was delish and the kids loved the room service—their first.

the history, the room, the lobby, the bar all excellent.