simple but great location and nice food. very clean. pet friendly

the breakfast was included, but pushed a lot of

it has free parking (valet)

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

staff was nice and helpful, complimentary breakfast, secure parking,

modern hotel, friendly staff, the pool was nice.

lastly the parking was gated and relatively secured, so we had no fear to leave our car there overnight

good parking lot

i like the gym and the pool

the gym was in good condition

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

the kitchen made us two burgers and fries

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

the parking was sufficient

the pool doesn't look very clean or clear...

breakfast is too expensive

staff is very friendly, reasonable breakfast

clean , pool, service extremely friendly ,high quality hotel

sadly the mini bar was not equipped for a late check in like mine very sad.

parking for my motorcycle

the pool area was not clean and overcrowded

pool and hydro pool are advertised as heated, but they were both very cold during our stay

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

and the swimming pool outside, they make warm which it very nice

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

comfortable hotel, clean. room service was good and staff were courteous.

hugo on the bar took excellent care of us

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

the stay included breakfast (though it wasn't mentioned in the reservation)

very limited options for included breakfast.

nice parking area, right outside your room

maybe breakfast service earlier for early risers

breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the

breakfast is served late (9:00 am), and dinner stops early (7:00 pm).

definitely need to improve the wifi and the television, out of the five days only one day the television worked

location parking

we could do an early check in as fortunately our room was ready

great location, very friendly staff, very good wifi connection

wifi

location wifi

close to all the sites to see and they have room service that's very quick

spa services were excellent and affordable

also, it is hard to keep pool area clean due to birds roosting in tree

wifi can be wonky at times and very little english is spoken at this hotel

we couldn't get the wifi to work in the room

bad wifi

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

the breakfast and the service was great too

we really enjoyed the simple, but delicious breakfast set for us each morning

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast could have been improved by more variety.

waffles should be included as part of breakfast ud83eudd5e

breakfast was perfect way to start the day, and the location was perfect

queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast

the breakfast is exceptional, with the exception of the

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

architecture, style, swiming pool, bar and excellent staff

pool setting was lovely but water cold

great location, parking inside, good hot water, great view from the rooftop

brand new clean pet friendly

efficient and easy valet parking with car kept just inside the building

spa does not have enough equipment or shower

rooftop pool nice as well

beautiful hotel and grounds, relaxing rooftop pool area

there was one negative thing it would be that the wifi in the rooms is not the best

the rooftop pool with the view on the cholula pyramid is unmatched

parking is a few blocks away

pet friendly

the parking lot is small

safe & secure parking is attached to the hacienda

amazing spa - try the massages, worth it

i like the pool

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

facility provided parking at no charge

breakfast was really good, even if it is just eggs made in four or five different ways

beds extremely confortable great staff value for price massage and spa

large spacious rooms, high ceilings, parking available

pool area and food. very good staff

the staff were helpful and helped us to do laundry but this was more expensive than we expected

swimming pool so cold. this will make no to go back

my favorite part was the pool, the gardens and the view

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

friendly staff, great breakfast with everyday variation

the room is cold in winter, the private pool is cold.

we had a full breakfast the first morning the second morning we were told that the

nothing was opened - jacuzzi, sauna, pool

arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour

they had good wifi connection and a variety of tv channels

very clean, good wifi, hot water

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the

also like the parking

keycards had to be reactivated every day, hard and old mattresses, poor wifi signal, outdated tv, bar closes

breakfast was too crowded. coffee shop was not opened. bar was not opened

the gym was very nice and the breakfast was good.

pet friendly service

evening buffet, pool, gym

room was very loud to the street in-between of the parking area

hope they add more gym equipment and improve the wifi signal soon

hope they add more gym equipment and improve the wifi signal soon

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

serviceable gym

wifi dropped continously

parking is on natural soil and got muddy after the rain that day

also a spa would be nice

room was clean but with the spa bath in these times we filled it and added colorax and run it for a few minutes

amazing spacious room, impressive entrance hall, great menu for room service

i generally get a massage when i travel or relax in the pool

the bar was not open

spa is bad