bed, in-room spa tub and shower

we didn t use it, but the pool area looked fun and had a waterslide

the laundry room was spotless and very functional

the jacuzzi was great and the continental breakfast was good

breakfast was delicious and filling

the spa tub fit both of us comfortably, which is awesome as we are both tall

spa tub

there is no spa as you advertised on your listing.

excited to stay in spa queen room. am a gold member so was a bit disappointed with a few things.

minor misunderstanding of how to turn on the spa tub in our room

everyone from the front desk to the restaurant and spa staff were wonderful!

the property is very nice and clean. it s nice to have a spa on site as well

staff was friendly, the atmosphere was romantic and peaceful, the food was delicious and the spa was relaxing

i was disappointed the spa was fully booked and no access to pool/hot tub.

great spa and good food

was ample parking and we felt very safe

wifi worked well

parking for our weekend was difficult due to people with multiple vehicles (mopar) and poor parking

140 for no pool no wifi no plugs to even

only other place to sit was utside the fron lobby overlooking the parking lot

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have

the spa treatments were also good and the staff made our anniversary even more special by putting us in

we stayed fir the spa and lunch

the spa was closed at 4:00 on saturday and on sunday

wifi in room and staff blamed it on apple products

complimentary breakfast needs help, if only because the attached restaurant has closed and yet to be reopened

it would be nice to have a place to sit down for breakfast in the breakfast area.

wifi was cut off the morning we left even though we had until 11am to vacate the room.

lots of parking available. free coffee in lobby.

no breakfast:(

pool area was warm and rundown

unsure if there was laundry facilities

large pool and sitting area with sauna.

restaurant, gym, bar etc were closed which i understand was due to

over $200 a night the room should've been cleaner, still had garbage and someone else's laundry under the bed,

we booked because the property has a pool and a spa and is close to the festival

gym.

we couldn t stay for breakfast as they couldnt serve us due to the kitchen being overwhelmed

parking lot can get a little full, your always a bit worried about leaving at certain times they do

our wifi wouldn t work

out christmas party ended just before 10 pm, so we were going to go over and drink at your bar for a while

patio and parking

lots of eateries and pubs nearby but we loved the bar and restaurant here best of all

was dark - only one smallish window with view onto tarred back roof of kitchen and other utilit sections of the

the wifi connection was inconsistent..

the bed was very comfortable and the bedding was spa like

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

pool & spa were great

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

no changing rooms or private area's to change by pools, and no showers at poolside (hygiene)

the advertised spa was out of order and the sign was not new

because of covid there were no spa pool

advertised on site, gym included and spa also the breakfast was supposed to be included

no spa available

breakfast was very good, we went down to the breakfast room for coffee because we could not work

pool and spa were under construction- was not able to use

parking under construction making it very difficult for those us with with walking disabilities

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

location is great. close to the mall & restaurants. friendly staff. nice to have a pool & gym.

the construction in the parking lot