1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

breakfast had a variety of choices and everything was fresh

kids running hallways

rooms are dated, not towels in the gym.

noisy as the kids were allowed to play in the hallway banging the ball against the walls till quite late and

is old and charged too high on pet accommodation, even new hotel at niagara region only charge $25 but this

value, friendly staff, clean room, comfy bed, great gym in this hotel, location is very accessible close to the

surroundings, best possible view, super cozy bed, and a bonus candy bar upon entry

the spa was excellent and their massage therapist did a great job

water park , the arcade and def the spa !!!

4 water flumes, wave pool, spa area

wonderful spa and staff

the spa is excellent

spa tub only fit one

i was hopping for a bigger bed included with the spa bath

put us in the room with the spa tub. took up too much space in the room and we didn't use it

we got the spa room with jacuzzi tub . the room was a bit small .

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

although i find extra 20 per day to be quite ridiculous considering it was 45 for the king size spa suite but

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a

the spa in the room.

loved the heart shaped spa tub and the price and parking charge were amazing for the location

we used the large spa bath and it was very relaxing

the room was spacious and clean, and the spa tub is a wonderful amenity

beds were comfy, room was clean, pool was clean, generous parking space

close to everything breakfast and parking included

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

rather than glaring into the room all night we had a family room it was very large with all kitchen supplies

spa bath. pool room

the water in the spa tub leaks out the drain, so i had to put more water in, but i still enjoyed the tub

the room was a good size with an amazing spa bathtub

during booking it was communicated that pool and spa facilities are open but when i reached they were closed

my partner and i enjoyed our stay in the spa room with patio

upgraded us to a room with a spa bath. it was great.

spa tub wasn't working hardly at all i would say about 20% water wasn't hot enough to soothe sore

not use spa tub - taps dysfunctional but did eventually manage to get the tub filled and then when jets

with the spa tub had a heart shaped tub big enough for two people but the knob to turn on the jets didnt

also wasn't able to enjoy the spa tub due to no hot water

we enjoyed stay at the hotel . specially spa bah. staff is so nice

spa bath

is a little dated, bit of a smokey smell hot tub/spa was not in use, bed was not the most

when arriving, the staff were kind and helpful. i booked a spa room. the room size is large.

the red heart shaped deep spa tub surrounded by mirrors sat up from the floor to allow easy access to step into

the pool and spa was closed and there was no info about that before booking

no hot spa at the pool

room service food is terrible

and our hotel door was ajar opened and it seemed it had been left like that the whole day after room service

the gym could of been much cleaner

free parking and great wifi

the rates are the best on lundy's lane, the rooms are clean, great tv and free wifi

it had a clean small pool

free parking and great wifi

there is a free parking continental breakfast and a lots of smiles from

the pool and spa amenities are very nice

i booked a room with a king bed and a spa bath and i got a room with 2 beds and a regular bath

loved the double spa tubs in the atrium!

the spa was on reconstruction

fireplace didn t turn on / wrote email requesting brft but not followed up on

price was reasonable, easy to find, and parking was

the breakfast items could be better and the room bigger

@parking- they have nice parking as well

wifi was not working.

pool closed too early for us to enjoy (closed at 11pm, would have liked to see it close at 12am

spa tub does not work properly

spa tab is too high with just 1 step

spa bath was amazing

attached spa bath

hot spa tub, free parking, coffee in room, microwave and fridge

no elevator or spa jacuzzi

a 15 minute walk down the hill and around a bit, or taking the tourist bus down the hill) , the casino and the

the pool was a hit as well as the walk to and from the falls

location and proximity to the casino and area was excellent

if we had young kids, we may have chosen to stay more in the heart of things

we did not get time to use the spa /pool facilities etc to comment upon those

the pool was cool and the spa to hot for me.

room had everything you needed and room service was great

great bar and restaurant, as well as the in hotel starbucks coffee bar

location is 3 mins walk to fallsview casino and about a 10-15 minute walk to the view of the falls

we loved the spa tub

the outdoor pool is closed for the season

i found many families bring their kids stay here in weekends, maybe because its' not that expansive

but there can be some improvement in the staff and room service

i found many families bring their kids stay here in weekends, maybe because its' not that expansive

limited use of spa facilities. you need to pay extra to make full use of spa.

i booked one with a spa bath, but the room design was a magnificent surprise

spa bath

beds,the view,and the spa was my favorite

spa wasn t working properly.

spacious room, spa bath was great. right beside a tim horton's.

spa was good

didn t bother using the spa tub for mainly that reason

staff, clean room, sturdy furniture, spa tub large and functional, quality towels and bedding

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was

we also used their spa and sauna which was great after a day of being on your feet and getting cold on the

the pool and spa were perfect for our kids

rhe spa was so clean

we love the view from the room !!! and the pool and spa .

the pool and spa are very nice

the room was well-maintained and the spa bath was a fantastic experience

comfortable beds, spa tub and a great shower. loved the falls view.

upgraded suite was nice but no remote for fireplace so upgrade was lost on us.

when i booked my stay, i asked for an early check in and was told that i would be accommodated if there was

indoor pools full of kids, yikes (kids pee in pools) why can't one pool be for families and one pool for adults

spa tube was with a stain on the middle, i think it s because of a lot of use and it should be

i loved that we had the spa tub in our room, it made the stay even better!

it had an extra big spa bath

spa tub was excellent, we received a complementary upgrade and it was amazing

spa tub was not so clean should be cleaned more often

spa tub was the stress relief needed.

chlorine in spa hot tub was so overwhelming and irritated everyone's eyes - it was not enjoyable

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

the fireplace makes a horrible chirping sound preventing its use

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

the spa , swimming pool, and restaurant

i like the location. the hot spa tub it was amazing.

breakfast was excellent

free parking, friendly staff and comfy beds

was not in my favourite room in the 6 floor spa room

i was not in the 6 th floor spa room

there was not enough heating in the room the spa bath in the room was different from pic

the spa bath was so relaxing

spa time!!!

pool and spa were well-maintained and a nice size

skin floating in the spa area of the pool with the grey nasty water

and spa water was dirty

the heated pool and hot tub/spa were very relaxing

parking

rooms with a nice spa close to casino

the spa jacuzzi tub

am only disappointed because the pool is not available during our visit

pool was closed

wonderful personnel, great location, wifi, parking, spacious rooms, coffee.

has a small outdoor pool which i didnt expect

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

no elevator and family suites on second floor. pool would have been nice, but not a dealbreaker.

free parking and walking distance to clifton hill

with spacious rooms

the spa staff were not the friendliest but i do not blame the hotel itself for that.

bed was cozy, room was clean, spa was perfection, staff was so nice

amazing pool and spa on location, clean and beautiful place

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

jacuzzi spa was nice! great location, can walk to anything.

i did not get the spa tub requested. the sheets were ill fitting

breakfast was good for free, the coffee was quite good.

wifi was very average, it worked but dropped out frequently and was slow overall

free wifi was unreliable which made for some cranky kids

we had to pay for parking and a spa fee

the pool area was very nice but i would have expected a jetted spa for the price

they upgraded our room but no hot water so couldn't use the spa anyways

housekeeping

even made my kids hot cocoa at 11:00 pm when fireworks were cancelled

the motor on the bath spa is old. took a short while for the jets to start

spa tub was amazing after all that walking

spa bath after a long day of walking made it 100 percent worth it

the room had a spa bath, and of course, we went full bubble bath mode

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

the bath spa was

also location was horrible, view is the gas station and way too far to walk to the casino and main

the pool

swimming pool was great we had a great time swimming ud83cudfca out door

mostly, i love there pool

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

checked the pool multiple times during my stay, but the water was consistently unclear, making it inconvenient

i wish the sauna and hot tub at the pool were open. might bring more people in.

the wifi was great & netflix on the tv

everything worked nicely, the spa tub, the shower, all of the lights

the spa tub was very nice, the bed was very comfortable, and the bar fridge was quite large

we had a spa room and it was fantastic

clean room. spa tub worked great

spa tub was newer and bed was comfortable

wasn't any breakfast

walking distance to clifton hill, casino, and restaurants

no breakfast was provided or included

i didn't have breakfast. it was extra $10.

worth it staying value for money, so clean and friendly staff close to casino . awesome

the pool and spa area needs cleaning :)

the rooms smells of wet bedsheets and laundry towels were not to the mark

location, clean rooms, comfortable beds, nice pool with hot tub and patio area, exceptional staff willing to

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

wifi was good

was perfect from the location,the room, the bed ( super comfy), and we especially enjoyed the spa bath

spa tub was small

spa tub was amazing, big clean rooms - amazing location only a 2 min walk from the main town and

also having the jacuzzi spa tub in the room was just the icing on the cake

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

whirlpool spa inside the room was awesome

nice spacious room

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

we had a room with a spa tub and would of liked more towels.

we spent our only full day in the falls doing laundry due to the bugs

rooms are very big and clean, spa and restaurant on the property

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

amazing property and service! also spa and restaurant were outstanding!

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

spa is on deck for round two

the location is perfect for visiting the falls casinos and everything around clifton hill

the pool is well taken care of, clean

the pool was right outside our door and perfect size for the kids

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine

the room was clean and spacious

the spa tub didnt work

even though there is splash park there and alot of kids

they offer daily buffet but we opted for room service and it was delicious and very fresh

i went to babysit, while my kids enjoyed adult time

the main objective of our visit was to use the pool and spa area

vending machines were all closed, no clean towels everyday, pool and spa was closed

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

the swimming pool was perfect for kids and a spa for us to relax

was fine except not being able to use the spa facilities

great pool/spa area

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

pool and spa needs improvement

the spa was close

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

amenities offered like the spa were broken the pool was small and the sauna was horrible

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

broken elevator, ice machines and the spa has been broken for 3 or more years

was clean and quiet the staff was helpful and friendly and very close to all attractions free breakfast and

good, abundant breakfast, 24 hour coffee station, allowing two hour parking after check out

court yard lots kids running around

kids totally enjoyed the water park

love the court yards and the watching my kids play cards with me and my kids love walking the window bridge

laundry room

loved the local to walk over the parking lot to play wizard golf while glowing in the dark and eat out

the pool and spa was a bonus

the set up the spa bath the location

comfy beds and accessible network. the spa bath is great!

spa bath

thankful for your inhouse laundry facilities

the attached bar restaurant bartender was awesome

the wifi was very hit and miss.

a few little debbie's even options would had been excellent especially for those traveling with kids

pool water was too cold for me!!!

they have a laundry room which was neat

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

only thing was our jets didn t work in the spa bath and hot water runs out quick.

the rooms are spacious the best part is that you barely hear hallway noise (we were across from the elevator)

the wonderful spa tub

i had the king room with spa tub and fireplace

location and friendliness. spa was great after hours of walking. helpful concierge.

spa and location

the pool didn't look the best, but the kids didn't want to swim anyways

had a phone that worked so we had to go down to front desk for help with several issues also made room service

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

nice spa bath

the pool, hottub and sauna are perfect for a spa experience and it's close to the bus terminal and via rail

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

we stayed in a room with a spa tub so i'm not sure if it's just these rooms but they for sure need an upgrade

good pool and spa facilities

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

the pool and spa were so nice. everything looked and felt clean.

enjoyed spa and swimming pool

the pool and the spa is wonderful, great location

the pool & spa were great

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

room with the spa tub and fire place that looks out into canada was beautiful and great to see the fire works

heated towel rack, colored lights and the steam spa was awesome

the view and spa tub in out room was great!

the spa was wonderful

the spa was closed

didn't get to go to the spa but will next

wifi poor

hotel was in a great location, and we received a free buffet voucher for the casino next door

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible

room was splendid: extremely well kept, very spacious, comfortable bed, large spa tub, large closet space, big

i didn't like there wasn't a step stool to get in and outta the spa tub

free wifi was much appreciated

would have been nice for the kids to be able to swim later than 8:30

clean spacious room, great room service