room was splendid: extremely well kept, very spacious, comfortable bed, large spa tub, large closet space, big

i didn't like there wasn't a step stool to get in and outta the spa tub

no room service

kids couldn't go in the hot tub

the pool, the hot tub, the staff, the environment everything was amazing!

didn't get to go to the spa but will next

the spa was closed

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible

location and the pool area

good people, comfortable, room service notifies me that they would be on their way as they were late

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

the view and spa tub in out room was great!

the spa was wonderful

room with the spa tub and fire place that looks out into canada was beautiful and great to see the fire works

heated towel rack, colored lights and the steam spa was awesome

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

the pool & spa were great

the pool and spa were so nice. everything looked and felt clean.

the pool and the spa is wonderful, great location

enjoyed spa and swimming pool

location and friendliness. spa was great after hours of walking. helpful concierge.

spa and location

wifi was fairly fast

wifi is very good

i thought there would be eggs and bacon cause that is all my kids eat

only thing was our jets didn t work in the spa bath and hot water runs out quick.

the wonderful spa tub

i had the king room with spa tub and fireplace

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

the rooms are spacious the best part is that you barely hear hallway noise (we were across from the elevator)

great location spacious room laundry facilities available

was the parking fee at the hotel $15 per night plus taxes, a bit too much considering there is no room service

the open space around the pool and checking was spectacular

wifi

staff, clean room, pool, breakfast was great

we stayed in a room with a spa tub so i'm not sure if it's just these rooms but they for sure need an upgrade

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

spa tub was a delightful experience and the bed was comfortable

the pool, hottub and sauna are perfect for a spa experience and it's close to the bus terminal and via rail

good pool and spa facilities

great pool/spa area

the spa was close

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

pool and spa needs improvement

i need a wifi to comunicate with my work and called the front desk and said sorry this happened all the time

wifi was terrible room was small there was an unpleasant smell like the carpet was not properly

it was my son 13th birthday & he loved it especially that was can go straight to the indoor pool to him was

liked the staff, how tidy everything was, the wifi and the water park

were given a block of rooms at a courtyard, and they provided a movie night for the kids

my room was ready for an early check in. that’s awesome.

spa bath

comfy beds and accessible network. the spa bath is great!

the set up the spa bath the location

the pool and spa was a bonus

the wifi was a little slow.

the spa tub didnt work

the room was clean and spacious

late check out

30 minutes late check out

my coverup and felt self conscious to walk to the water park

broken elevator, ice machines and the spa has been broken for 3 or more years

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

amenities offered like the spa were broken the pool was small and the sauna was horrible

time breakfast ended as soon as it was 10am the staff came and started to clean up and turn the juice

wifi was super slow

was fine except not being able to use the spa facilities

vending machines were all closed, no clean towels everyday, pool and spa was closed

the swimming pool was perfect for kids and a spa for us to relax

the main objective of our visit was to use the pool and spa area

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

that's a rare find for this price and really helpful when traveling with kids

room was dusty, my kids and i were coughing all night

the kids enjoyed the food and the pool area.

sheets were clean but not soft, there was no counter area in the bathroom to do makeup, the light bar in the

wifi a little slow

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

pool is so small, only eight at a time

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

pool was

was small for kids only

whirlpool spa inside the room was awesome

nice spacious room

we had a room with a spa tub and would of liked more towels.

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

fireplace was beautiful but didn't give off heat and may need to be fixed, the temperature dial

rooms are very big and clean, spa and restaurant on the property

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

spa is on deck for round two

amazing property and service! also spa and restaurant were outstanding!

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

was perfect from the location,the room, the bed ( super comfy), and we especially enjoyed the spa bath

also having the jacuzzi spa tub in the room was just the icing on the cake

spa tub had no heat control and the water got extremely hot

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

is a great location, the big spa tub was great

the shower does not accommodate large people in the spa tub rooms

spa tub was aesome

the spa bath was awesome

enjoyed the outdoor pool, enjoyed our spa tub, comfy bed.

the spa tub was awesome

the pool and spa area needs cleaning :)

swimming pool, hot tub, parking, everything was excellent

wifi was a little wonky.

the swimming pool was very cold

the swimming pool was cold, and the hot bath-tap was giving bubbles.

no breakfast

the location was very convenient for everything, tim hortons, main strip and the casinos.

worth it staying value for money, so clean and friendly staff close to casino . awesome

amazing location which is centre of casino, clifton hill, club7

breakfast but very friendly staff

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

wifi was bad to very bad

breakfast was great with a wide variety of options

location was great . i do wish breakfast was until 11am when checking out.

we had to pay for parking and a spa fee

the pool area was very nice but i would have expected a jetted spa for the price

they upgraded our room but no hot water so couldn't use the spa anyways

very short walk to the falls, casino and main strip

into our room to set up some flowers and champagne for our 40th wedding anniversary and gave us late check

pool and spa were well-maintained and a nice size

skin floating in the spa area of the pool with the grey nasty water

and spa water was dirty

the heated pool and hot tub/spa were very relaxing

views of the lighted skyline kept drapes an d patio door open all night to take it all inn great breakfast in

i like the location. the hot spa tub it was amazing.

the spa , swimming pool, and restaurant

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

close to casino and the balconies in the suites

breakfast buffet hot food not even warm and when i asked to order it fresh they went to buffet and

the bath spa was

wifi works perfectly

clean, great location, close walk to the falls, casinos and bars.

holder was broken the towels were not hung up in the bathroom they were sitting on top of the fireplace all the

wifi is good

i did not get the spa tub requested. the sheets were ill fitting

jacuzzi spa was nice! great location, can walk to anything.

free wifi

great free breakfast

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

the spa staff were not the friendliest but i do not blame the hotel itself for that.

with spacious rooms

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

amazing pool and spa on location, clean and beautiful place

bed was cozy, room was clean, spa was perfection, staff was so nice

clean room. spa tub worked great

spa tub was newer and bed was comfortable

room had a nice spa tub.

we had a spa room and it was fantastic

everything worked nicely, the spa tub, the shower, all of the lights

spa bath after a long day of walking made it 100 percent worth it

also got the spa room with the tub and the jets weren’t working

spa tub was amazing after all that walking

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

good clean room, nice personable owner. large spa tub. close to downtown

rooms with a nice spa close to casino

the spa jacuzzi tub

the wifi internet didn't work well one day, but no big deal

pool and jacuzzi need updated,

conditioner leaked in the beginning there was a pool of water on floor nothing to worry about probably was the

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

chlorine in spa hot tub was so overwhelming and irritated everyone's eyes - it was not enjoyable

spa tub was the stress relief needed.

parking not included. extra charges no laundry room

i was not in the 6 th floor spa room

i was not in the 6 floor spa room

the spa bath was so relaxing

was not in my favourite room in the 6 floor spa room

spa time!!!

comfortable beds, spa tub and a great shower. loved the falls view.

the room was well-maintained and the spa bath was a fantastic experience

indoor pools full of kids, yikes (kids pee in pools) why can't one pool be for families and one pool for adults

accomidating, early check in, clean and cosy

indoor parking and ev charger

we love the view from the room !!! and the pool and spa .

the location and spa jacuzzi, also the front desk staff was very nice ud83dude0a

we also used their spa and sauna which was great after a day of being on your feet and getting cold on the

the pool and spa were perfect for our kids

the spa tub jets were weak. no coffee maker in room and no decafe in the coffee stop downstairs

going to cost a lot more, or that customer service was an issue and also,,, having to pay extra parking

pet friendly, which is really nice

free wifi worked well

late check out at 12pm was an added bonus

it was pet friendly but i feel it wasn't

beds,the view,and the spa was my favorite

the hot tub in the suite was lovely, and the water therapy spa was everything that i needed

limited use of spa facilities. you need to pay extra to make full use of spa.

i booked one with a spa bath, but the room design was a magnificent surprise

the spa is really nice too

staff, clean room, sturdy furniture, spa tub large and functional, quality towels and bedding

spacious room, spa bath was great. right beside a tim horton's.

didn t bother using the spa tub for mainly that reason

spa was good

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was

we loved the spa tub

i found many families bring their kids stay here in weekends, maybe because its' not that expansive

more channels on tv for kids.....

ac was very nice, room service kept knocking all morning, even though the front desk knew we had asked for a

not costly so we can cross boarder and do a full day of shopping, and make a small trip to the casino

we did not get time to use the spa /pool facilities etc to comment upon those

the pool was cool and the spa to hot for me.

we did not get time to use the spa /pool facilities etc to comment upon those

no laundry facility and curtain backside was very dusty, needs proper cleaning

location able to have early check in when not expected lovely pool for kids

it had an extra big spa bath

spa tub was not so clean should be cleaned more often

spa tube was with a stain on the middle, i think it s because of a lot of use and it should be

i loved that we had the spa tub in our room, it made the stay even better!

spa tub was excellent, we received a complementary upgrade and it was amazing

no elevator or spa jacuzzi

and no elevator in the hotel, which was ok for me to walk up a flight of stairs but if you have kids or a bunch

the pool and grounds were

minutes from the falls and casino niagara

was only given 1 mini bar of soap and shampoo for two nights stay for two people

that i was alone but the room with the spa made up for it and i was only there 1 day

spa bath was amazing

hot spa tub, free parking, coffee in room, microwave and fridge

spa tab is too high with just 1 step

spa tub does not work properly

is no longer there so had some very dissapointed kids

if they had a pool or jacuzzi and better breakfast it would have been even better for me.

but kids touch right about

room was very nice and clean and breakfast was a great touch for the morning and staff was very friendly

i didn't see a pool, and it's too noisy

loved the double spa tubs in the atrium!

i booked a room with a king bed and a spa bath and i got a room with 2 beds and a regular bath

the pool and spa amenities are very nice

the spa was on reconstruction

the poolside bar and big screen!!