rooms was clean the bed was very comfortable the pool and spa was very nice i can't wait to go back and i also

ud83cudf89 all of the staff in the hotel, valet, spa, casino, restaurants and gift shop were all very pleasant

and i was really looking forward to the whole spa treatment

spa services not available, have to book in advance

decor was lovely and it was wonderful having a spa on site

maybe warmer water in the pool

here was top notch: the staff, room, breakfast, wifi, pool

too bad the pool, etc were closed because of covid...would have loved to use

the pool was great, too

love that it's pet friendly, the kids loved the pool, and the spread for breakfast was excellent

the spa and king size bed.

friendly family staff, ample parking and nice rooms

a few more breakfast choices would have been nice

pool was not open. not sure why

parking was a little odd, but managed just fine

smelled like cigarettes and i payed for a spa room that i could not use because there was no hot water

easy access to the room. easy, close parking.

i wish next time the pool is open lol i know this covid 19 hopefully soon

pool hot tub. the facility was clean and friendly.

sauna, fitness room

the people up stairs were stomping around the jets in the spa rub barely worked

i love the spa tube it was very comfortable and fit two people!

in my spa suite the tubs jets didn't work

the front desk service and the spa hot tub was amazing!

the spa tub was nice ud83dudc4d

the spa was out of service one day, as was the only ice machine

there wasnt a spa ud83dude1e

there even a spa if i've is so inclined

was warming more than with the fire and chairs , coffee and biscuits, breakfast was included and there was plenty

well of course no pool or breakfast because of covid.

spa did not work

booked this hotel because of the spa bath, and i paid $126 for one night

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

all over the place asked to be switched to a different room and was told there was none but the parking lot was

had to beg for wifi password

spa looked over used or cleaned too often, coating was coming off

the spa tub

the king size spa tub room

wifi was bad

parking lot was not plowed so no where to park except far away

lazy and did not interact much, smelly hallways, had to get extra hotel key to access the pool, spa was empty

the parking lot was potholed and unlined

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

early check in if call ahead and pleasemt front deck.

they are dog friendly and have free parking

booked a room here because it was the only one that had a spa in the room

ack of lighting rear parking area

the room was dirty, floor was filthy, and looked like pet hair all over the beds

the place needed to be cleaner and the wifi is a joke.

we enjoyed the pool and that social distancing rules were being enforced.

spa was closed for maintenance

nothing the spa tub was horrible and the room it self was very disgusting and not satisfied

family place pool,spa and games all together so you can relax while keeping an eye on your kiddos

too much clorine in spa should put less burns the eyes

room by the pool nice staff clean just a great place to stay

pool and spa was open, friendly staff, clean room, hot breakfast and location.

even a late check out so we could avoid the icy morning road conditions

staff at reception, easy access off highway, well lit parking lot, complimentary room

breakfast looked and smelled wonderful but i m not much of a breakfast eater so i didn t try

the continental breakfast was delicious and had different warm options all three mornings we stayed

found a dirty wet washcloth and used bar of soap in our shower.

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out

we had fun walking out the door and grabbing a scooter to go tour the city and the pool and hot tub were great

they were able to accommodate me for an early check in as well as a late check out and where overall just very

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

wish the spa had been open but understand due to covid

the hot tub in the pool/spa area was broken and out of order

spa and fitness center were really nice

pool n spa being closed

went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've

they have sauna but only for women when spa open at additional charge and valet parking is $45 per day

in a tower suite, beautiful views of the city and an amazing spa tub w/ rain shower really made the night special

every thing, i wish the spa was open.

spa was amazing

the spa wasn't open.

the parking lot was cleared of snow and ice and was well sslted

comfy beds. was very accommodating to my kids and pet

for wifi (the book said they were in the room but they weren't) simple call to the front desk and all

comfy beds. was very accommodating to my kids and pet

pool was very cold

hot tub/spa was not working for the duration of my stay, but was the reason i booked my stay

spa was closed the entire stay

the pool

kitchen

of all, the parking lot was not plowed after a large amount of snow