that the room was over charged and didnt have a spa tub like the ad stated

location, friendly staff, great breakfast.

tried to do laundry and it looks like the washer and dryer were the first of their kind right after the self

even as i got to the top of the steps, i could hear the dryer in the laundry room making an awful, loud squeaking

the staff was excellent. pet friendly property

paid for the spa bath and the bath didn t work

read online that they were pet friendly, but the hostess at the front desk told us no pets in spa room

the spa bathtub.

not having a wifi access in the rooms

room service from the restaurant

nice breakfast 4

the owner was super nice, place is fabulous and the view is lovely :) breakfast was the best :)

breakfast was okay for a little drop and go

the continental breakfast delivery

the host made sure to provide our to go breakfast at a very early hour as we had plans the following day

spa tub was big enough to fit 2 bodies

spa bath, amenities and furniture, big room

the room was great with the spa bath

our visit was the free airport pick up after midnight and the quite a few additional free shuttles all

had a very convenient shuttle to alaska railroad station for trip to seward

i liked the spa tub in our room.

i just can’t be there for an hour due to me wanted my kids to be in a safe area

noise either parents screaming at their kids or domestic dispute

the staff at the time was nice, and they do have a laundry in unit which wasn't expensive

nice laundry room needs coin operation

and the spa has plants growing in it

pool was smaller then the pic implied, hot tub wasn

room service was quite slow

room service was quick.

the gym was roomy but man it also needed updating

the pool was closed, no spa was available both understandingly because covid and low employment but that

scheduling for spa and entertainment hours was not well advertised or made known

it s called the hotel and spa but the spa was closed no daily housekeeping service

spa was closed

little scramble at check in and no information about tge hotel amenities parking spa restaurants bars ect

i love the kind friendly staff from housekeeping to the crow s best brunch and spa personnel.

loved the pool and spa facilities--great lap pool and sauna

location in anchorage downtown, very spacious and comfortable rooms and bathrooms

the ladies in tbe spa area downstairs really stood out

more than one bar of soap

pool and spa were closed

pool and spa have been permanently closed

were told there is no coffee pot (lied) no laundry soap, no one cleaned our room, there were non-cooked breakfasts

due to pandemic, but the kitchen didn't have the pots of dishes in the room

didn t explain breakfast, where room was or where laundry facilities were even though i had asked

we were told that because we were staying for long enough we could use the spa at hotel next door

for some than others) but the big surprise was the complimentary access to a full fitness and spa club just

facilities are clean, spacious, and you get a kitchenette

looks kinda lame on the outside but the rooms are great, nice beds, kitchenette

wifi was good

sign posted above the hot tub stated the hours for the spa were until midnight

large room. comfy bed and great breakfast! also pool was good , my kids loved it

wish the swimming pool had parent control, parent demanded to stay there with their kids, no matter their age

there was only one staff that was a bit rude to my kids when they went to go swimming after 10.

breakfast!

spa wasn't working. felt more clinical than family. restaurant was more a cafeteria.

so the spa was not

24 hour coffee and good handicap parking

room soaker tub and the gym and pool and security

please provide shuttle from the train station

the spa tub

room with spa tub

shuttle service, friendly staff, room was cozy, yet spacious

not as clean as i would like, some hairs in the bathroom and kitchenette could have done with a deep clean

incident with the female staff talking rudely for no reason i was clean quiet nd kept to myself n kids

rooms and beds / nice and clean / close to airport / pool and spa area

there is a pool and spa that is great to use after a long day

was nice to have the hotel shuttle to take us to and from airport

fact that it s never overcrowded the staff s always friendly prices are very reasonable the pool area and

covid changes like pool not open and restaurant take out with small menu

i was surprised at the cozy lobby with a fireplace

location will be even better when renovations completed , loved the fact on site laundry

the gym was pretty good

but since it s a pet free property, might i suggest some mouse traps or poison

restaurant and bar onsite