while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

wifi good for me the price was little high for a week night but i would highly recommend and

nice room, clean, various breakfast and close to the city center

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

the bed was very comfortable, and the spa tub was great

breakfast could have had more selection and the bar could have been open in the evening

also pet friendly location, we travelled with a dog

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

no pool but we located very nice public outdoor pool about 2kms from hotel

breakfast is 5 per person and consists in a croissant with butter/jam and a coffee/orange juice

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral

room was located near to a late night bar that is very noisy until 3 am

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

there is a bar with good coffee where you can access from the hotel

good wifi connection as well

location, staff and gym facilities were exceptional

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

it was nice to have a gym in the building even tough it is very small

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

we liked the bed comfort and the spa bath

folleteo y room service

nice hotel , good parking , good breakfast

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

when we arrived into our room found the room service options were fascinating, which included a range of

helpful staff, clean and good wifi

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

breakfast ok with just a few options. good wifi and very nice staff.

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

wifi did not work on second floor where i stayed

had lots of parking and in excellent location for mountains and nearby town

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

- parking - reception area

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

the breakfast is served at your table and it is delicious and beautifully presented

the pool is fantastic, the garden is perfect

breakfast was the best we

hot tub in the spa could have been a tad warmer

before i had breakfast with my group, i woke up earlier and they didn t accept that i could have a cup of

hotel, great staff, continental breakfast was okay for us

room and the breakfast.

we had a great sunday night at the bar chatting with him

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

staff is very supportive, and the rooms were super clean and every day we had room service

the wifi could have been better, the neighbouring bar was very noisy.

the wifi could have been better, the neighbouring bar was very noisy.

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

hardworking polite helpful staff behind the bar downstairs in reception

spa was very nice and relaxing, also the views and the green surroundings

the spa was not open when we stayed as we were out of season

welness/spa is poorly equiped and expensive

30 staff friendly pool closed spa good but difficult to book

location spa breakfast

wifi password was not easily visible

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

room service never answered the phone when i called to order dinner.

a lovely restaurant bar beside hotel (castizo)

no room service

clean rooms and friendly staff, good quality hotel good wifi

bar does not open at night and little choice for dinner

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

no room service, just a fridge with small amount of items

room service was absolutely unacceptable

nice view but the breakfast was nothing special, no vegetables again.

place with a magnificent view, excellent staff and amazing breakfast

stay and great breakfast

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

the restaurant is also very nice quality and a great breakfast included

the prices in the bar also very high and did not the quality

the room at the laundry door

also the bar has a small snack menu with pizzas etc

large room and clean. everything works and we had wifi

was stinking of cigarettes, wifi was awful, bathtub leaked water to the entire bathroom

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

was very cold at the main space at night

spa is not available unless booked in advance and costs 15 eur per person (this info is not in the

at the end of the stay we were charged eu 50 for spa services

the spa was exceptionally expensive for a basic pool/spa/sauna

close the bar and restaurant friday to sunday

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

late check out mas tarde

cost for pet

missed the hotel bar for a drink

beautiful location ,very rural,breakfast exceptional .

pool with a beautiful mountain view, open in the summer

the wifi didn't reach our room although there was a wifi extender in the premises

amazing location with incredible views, facilities and good breakfast!

we had to climb stairs to reception, there was another flight to the bar and restaurant

wifi

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

breakfast was sumptuous

breakfast was amazing

the room was very nice and big we love the pool, we will definitely come back

good breakfast and good privacy

was very expensive vs the very poor customer service . breakfast was not as expected.

we didnt get a breakfast.

i love has pool and a nice decoration

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

wifi can work poorly sometimes

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

very nice hotel. friendly staff and great attitude to our pet.

room and bathroom very clean staff helpful and friendly parking easy

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

pool was not open.

the breakfast was varied, with choice for healthier options

sauna and gym area smelled a bit

the sauna and gym are also really nice

only room service

the bed was a very comfortable california king, it had all the amenities we could want, and the breakfast was

room are spatious enough to double as an apartment and the staff are extremely helpful

spa and outdoor pool were not included in price

also, it's a pity that the spa wasn't open

spa is not included in the price and children are not allowed to enjoy it

the nq bar at the spa and gym club was always closed, but i wanted to try something there

particularly the girls in the spa and lifeguard

very small spa pool only a couple can fit comfortably.

if there was an offer of disposable underwear for spa this hotel was 10/10

couldn t enjoy the spa voucher (included in the level services) and the pool

service staff spa food location

hotel has suites, which means a spacious room with a small kitchenette

excellent price value for the location. modern property. excellent wifi.

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

we enjoyed having the small kitchen even if we didn't use it too much

rather disappointed with room service