the location was great and we especially loved how they had parking for guests only

come on, the rate is not cheap at all as to put a tiny bar of soap and no hair conditioner

didn't like that electric fireplace didn't work in my room

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious

swimming pool cold and very bad quality in the hotel of the restaurant

staff and parking staff were very friendly

pool was not clean, rooms are cold, restaurant is not recommended, wifi is slow, very bureaucratic

the swimming pool needed cleaning

also, the swimming pool seems nice but it is not warmed up and by so, freezing

beeing a pet friendly hotel it s definitely a plus

wifi needs little boost! it was ok, but not stable.

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

bathroom was very incovenient, very poor wifi

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

the wifi network, which i found to be weak.

spa was great, rooms and restaurant left a very good impression

everything was great, attention, breakfast and spa treatments. will come back for sure!

breakfast needs more variety

plenty of room, very fun to have fires in the cabin at night, and the breakfast was one of the best i've had

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

no wifi recepcion

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

not wifi access, it wasn t working

restaurant at the place, and breakfast included which was excellent

breakfast was included, but didn t start until 9am and i had to leave at 9am

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

a bit cold in the room, small breakfast

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

is great and the fact the hotel has its own parking lot is great too

on site parking was a huge plus

location! friendly staff and good room service.

breakfast not match the name. (even no juice only american coffee was provided.)

we did not eat breakfast at the hotel.

in the pool was cold, my daughter couldn t enjoy it as planned

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available

the large pool s water was very cold, and the treadmill in the gym wasn t working.

there s no elevator from parking to the rooms

pool

fixed and limited in choice and quantity breakfast menu

the staff always remember me and treat me well. very comfortable room. great breakfast included.

offered everything in needed; safe, clean. great staff too; full breakfast!

the elevator doesn t reach the basement, where is the parking

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

need free weights in the gym!

hotel must have a good garden and clean outside area and parking

the staff was very nice and room service was great.

modern, restaurant (although expensive), underground parking, elevator

parking

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

good breakfast and clean place

good breakfast and nice staff

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful