the pool was lovely to spend the afternoon around in

delicious dinner, breakfast, and room service

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was (lunch and dinner were very good though

are a bit confusing with different meals at different locations and no bar staff at the pool area

another day asked for a massage at spa at 9am and nobody was available until 12pm

the grounds were beautiful, and the spa was a real treat.

parking on site

breakfast average but pricy

the hotel has two pools and a restaurant open the all day, and a nice bar during night

ona and jr are very hospitable and helped us with taxi, laundry and diner - and we had some good chats and had

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from

good breakfast

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

wifi was a little spotty

the onsen/warm pool is absolutely lovely

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

modern and new kitchen facilities. the lady on site was very nice.

in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

quiet and shady property with a small pool, kitchen, and good neighbors.

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

i loved the pool area and the price is excellent as well as the location!!!

laundry and an ironing board/iron was available

beautiful, clean, good location, free secure parking, self service laundry facilities

no english language or cable tv, no separate bar or restaurant

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included

i loved the bathroom. laundry was easy.

the pool and gardens were very relaxing and quiet

breakfast was great with eggs cooked the way you like them, toast, granola, yogurt, some fruits,

we really enjoyed the garden and pool area as well

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded

we specifically chose this one because of the spa facilities

offer spa services but the masseuse isn t equipo to do deep tissue which would be fine if you know that

pool is very small and just two lounge chairs.

so we couldn't take advantage of the free breakfast

quality for breakfast, eggs and fresh fruits are awesome

the installations, the swimming pool. the location,

the pool is nice and calm and offers some relax and escape from the hot weather

woke up many nights to watch the stars by the pool

the pool was a great way to cool down midday

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

no parking within premises, although a short block away

cleaned and central but not noisy. laundry facility very quick.

from the ado terminal, friendly staff, beds were ok, room size was good,, lots of tv channels, laundry service

have to clue why the pool is there - it s impossible to use it and it produces a lot of

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

breakfast included

breakfast was excellent and don florentino the el waiter was super

desk and reception staff were very attentive and helpful, including taking our laundry to an express launderette

place could use some renovation my kids had the garden room but this room has no windows at all if you want

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

hotel is supposed to have a spa but we were not told

room is very cozy, very clean and in front of the pool

the wifi is well working

the bed and wifi are super, location is perfect

the indirect lights, the outside pool and all the decor and comfort were exactly what we needed to relax and

small, quiet, clean, friendly staff, great breakfast

breakfast starts only at around 8

very comfy beds, breakfast was great and the pool looks sooooo nice.

breakfast each morning was great

beautiful pool and lovely breakfast.

the serving of the breakfast was a bit too slow and everyday it was the same

breakfast is available, although it is modest

very modern and had wifi charger points

beautiful pool and lovely breakfast.

the pool wasnt working, also the spa :(

a little pricey and the hot water only warm came out. i had a room with a spa tub.

if you request in advance you can also join yoga every morning or book maya spa services

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for

convenient free parking

we used their spa services once but were a bit disappointed with the quality of the

i had to go downstairs to be able to use the restaurant wifi

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

stayed with 2 kids in the hot summer and really liked the hotel

and the laundry service is quick and cheap

location, room, hotel staff and breakfast is amazing

breakfast was refreshing and filling and the pool was a delight

delicious breakfast made to order

there s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing

the continental breakfast was delicious and if you want more choices, you can order separately from the menu

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

everything was great except the spa because the water was lukewarm.

for finding the place where we could take the colectivos, and also for organizing a take away breakfast for the

we had a family room, the kids loved having a bed on the mezzanine level

great wifi

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

beautiful grounds and pool area

great pool with lounge chairs, hammocks and food/beverage service

the wifi connection could have been better, there was a shortcoming at least for half a day

there is good wifi everywhere in the hotel, and also in the park next to it

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

you could need: centrally located, rooms large and cool in the merida heat, comfortable bed, good wifi, continental

pool was too far off site. downstairsrooms no windows and rather noisy.

located, simple clean rooms, nice space for hanging out in the kitchen - great welcoming and helpful

hard to find parking and they do not have a swimming pool

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

if i had to mention something it was the pool service could have been quicker

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

fast wifi, daily room service and free water provided

it s pet friendly and the people owning and working here are very kind and accommodating

efficient wifi

i'd have to nitpick. the wifi quality wasn't great, but it wasn't a big deal.

the beds are wide and comfortable and there was a lot of parking space

the wifi wasn't very stable. it kept on crashing or it didn't work at all in our room

good location, great pool. nice breakfast restaurant. good parking area.

easy secure parking

good location, great pool. nice breakfast restaurant. good parking area.

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely;

parking reserved outside

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

friendly and easygoing staff, beautiful pool and lounge, good wifi, room was big and a huge bathroom

dedicated parking 50m

there is a/c, netflix, and free wifi

the parking situation wasn't onsite.

a small annex with 6 rooms and a pool

parking is available around the corner, no problem at all

parking is a block away, not right at the hotel

at the hotel and finding parking can be a little stressful, but the welcome is very

great breakfast, nice staff parking lot available for free perfect location

no bar or restaurant although there are

we booked a room with a spa bath and could not use it as it had cold water only

wifi is a bit spotty and unreliable

only two chairs at swimming pool which limited how many could use it

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

there's secure free parking too